Lesson22　Making an In-house Phone Call 拨打内部电话

A Listen to the phone conversation and decide which of the following information are mentioned.Tick (√) the ones as you hear them.Listen again and write down the details.

B Listen to the conversation in Part A again.Fill in the missing words below.

1.Just __________ you.

2.I’m sorry, but there is ____________________ from her room.

3.Can I leave a __________?

4.I’ll ____________________ she gets the message.

C Conversation

New Words

1.colleague ['kɒliːg] n.同事 3.direct [də'rekt， daɪ'rekt] adv.直接地

2.dial ['daɪəl] v.拨 4.plus [plʌs] prep.加上

Exercises

22.1 Oral Practice

Pair work.Role-play the following situation.

Student A:You are a hotel telephone operator.Answer the call and tell the guest how to make an in-house phone call.

Student B:You are a guest and want to call your parents in another room.Ask the operator to help you.

22.2 Match the expressions in Column A with those with a similar meaning in Column B.

22.3 Here are some situations a hotel telephone operator may deal with on the phone.What might a hotel telephone operator say in each case? Match the situations with the possible responses in the box below.

1.A caller asks to speak to Mrs.Lee in Room 1724.

2.A caller wants to speak to the manager.

3.A hotel guest wants the operator to place a long-distance call.

4.A caller wants to leave a message.

5.A hotel guest wants the operator to make an in-house phone call.