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酒店英语听说强化教程(第4版)
1.3.2.4 Lesson10 Checking in Walk-in Guests 无预订客人入住登记
Lesson10 Checking in Walk-in Guests 无预订客人入住登记

A Vocabulary:British vs.American Usage.

Study the following US words in Column A (American English) with their British equivalents in Column B (British English).And then fill in the blanks with the Chinese expressions from the box.

B Conversation

New Words

1.walk-in ['wɔːk,ɪn] adj.未经预订而来的 3.cash [kæʃ] n.现金

2.view [vjuː] n.风景,景色  4.receipt [rɪ'siːt] n.收据

Exercises

10.1 Oral Practice

Pair work.Role-play the following situations.

1.Student A:You are Ms.Brown and enter the Garden Hotel to find a room for the night,but you have no reservation.

Student B:You are a receptionist.Find a room for Ms.Brown and then ask her to fill out the registration form.

2.Student A:You are Mrs.Green and would like a junior suite with a sea view.You have made no reservation.

Student B:You are a receptionist.Tell Mrs.Green that all suites have been booked and recommend a deluxe double with a sea view.The room rate is the same as a junior suite.

10.2 Give the British equivalents for the following underlined words in American English.

1.I’m sorry, sir.The line is busy.

2.I’d like to pay by check, rather than in cash.

3.Is there a parking lot near here?

4.Would you like a round-trip ticket?

5.The subway station is next to the library.

6.The elevator is over there.

7.The bellboy will help you with your baggage.

8.I left my bag in the closet.

10.3 Match the receptionist’s questions with the guest’s responses.