Language Focus

Words and Expressions

chief　/tʃiːf/　adj.　最重要的；主要的

concierge　/ˑkɒnsieəʒ/　n.　看门人，门房

luggage　/ˑlʌgɪdʒ/　n.　行李

escort　/ˑeskɔːt/　v.　陪同，护送

encounter　/ɪnˑkaʊntə(r)/　v.　碰见，偶遇

interaction　/ntərˑækʃən/　n.　合作，互相影响

check in　登记签到，办理入住

baby cot　婴儿床

bell service　行李服务

Useful Sentences

1.Good morning/afternoon/evening,sir/madam.Welcome to our hotel.

2.Do you have any reservation with us?

3.How many pieces of luggage are there altogether?

4.Let me see if there are any rooms available now.

5.May I see your passport?

6.Would you please fill in the registration form here?

7.What kind of payment would you like to pay?

8.Could you sign your name here?

9.Here is your room card and your breakfast coupon.

10.I hope that you can enjoy your stay here./ Have a pleasant stay.