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旅游英语口语(基础篇)
1.6.1 Learning Objectives
Learning Objectives

Knowledge

★ Know the useful words and expressions about checking in the hotel.

★ Know the check-in procedures in the hotel.

Competence

★ Be able to have smooth conversations when checking in the hotel.

★ Be able to deal with the complains during staying at the hotel.

Quality

★ Strengthen the professional morality of the tour guide.

★ Strengthen honesty and kindness to provide tour service.