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Tourism is all about hospitality.For tours and travel business,it is important to make the guest feel welcome.Here are some important things that you can do as tour guides to make the tourists comfortable at your very first meeting and make a good first impression.

1.Smile and greet warmly:A simple smile can cause others to smile too and serve as a fantastic mood lifter.It helps especially those who have just had an exceptionally long journey by decreasing their stress as well as relaxing the body.Remember you should also greet your tourists in audible tone and friendly voice with good eye contact.Your guests will feel the warmth of your behavior.

2.Anticipate needs and make preparations:You know how a good waiter anticipates your needs at restaurant? The same holds true for you as a tour guide.Look outside of ourselves and pay more attention to your tourists.Consider their needs and prepare for them.A welcome package including things like itinerary and introduction of local attractions will also be a good choice.

3.Keep intensive communication:The golden rule in meeting and introduction is to be considerate of every guest that you meet.Good tour guides are always good at listening to the tourists by asking good questions and carrying on smooth conversation.They will also take time to introduce each other on the tour,make sure everyone in the group feel welcome and nobody is left out.

If you could adapt these rules to your daily work with tourists,the results will speak for themselves.We all want to feel welcome and once your clients feel your warm hospitality,it is likely that you all will have a pleasant time in the next few days.Keep these in mind and watch your career grow!

1.Why is smiling beneficial in making good first impression according to the text?

2.What needs would tourists probably have when arriving at the airport?

3.How to keep intensive communication with your tourists?

4.What else could you do as a tour guide to make your tourists feel welcome?