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旅游英语口语(基础篇)
1.5.1 Learning Objectives
Learning Objectives

Knowledge

★ Know the useful words and expressions about receiving tourists.

★ Know the procedures of receiving tourists.

Competence

★ Be able to operate the procedures of receiving tourists expertly.

★ Be able to deal with the problems during receiving tourists properly.

Quality

★ Strengthen the sense of responsibility and confidence.

★ Strengthen flexibility at dealing with various diffculties.