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新编商务英语应用文写作

1.1

出版说明
1.2

前　言
1.3

目录
1.4

Chapter I　Pre-career Stage
1.4.1

Unit 1　Structure and Styles of Letters
1.4.1.1

Part I　Introduction
1.4.1.2

Part II　Sample Analysis
1.4.1.2.1

Sample 1
1.4.1.2.2

Sample 2
1.4.1.2.3

Sample 3　Block Style
1.4.1.2.4

Sample 4　Indented Style
1.4.1.3

Part III　Writing Tips
1.4.1.4

Part IV　Practice
1.4.1.4.1

Task 1
1.4.1.4.2

Task 2
1.4.1.4.3

Task 3
1.4.1.4.4

Task 4
1.4.2

Unit 2　E-mails
1.4.2.1

Part I　Introduction
1.4.2.2

Part II　Sample Analysis
1.4.2.2.1

Sample 1
1.4.2.2.2

Sample 2
1.4.2.2.3

Sample 3
1.4.2.2.4

Sample 4
1.4.2.3

Part III　Useful Expressions
1.4.2.4

Part IV　Writing Tips
1.4.2.5

Part V　Practice
1.4.2.5.1

Task 1
1.4.2.5.2

Task 2
1.4.2.5.3

Task 3
1.4.2.5.4

Task 4
1.4.2.5.5

Task 5
1.4.2.5.6

Task 6
1.4.3

Unit 3　Résumés
1.4.3.1

Part I　Introduction
1.4.3.2

Part II　Sample Analysis
1.4.3.2.1

Sample 1
1.4.3.2.2

Sample 2
1.4.3.3

Part III　Useful Expressions
1.4.3.4

Part IV　Writing Tips
1.4.3.5

Part V　Practice
1.4.3.5.1

Task 1
1.4.3.5.2

Task 2
1.4.3.5.3

Task 3
1.4.3.5.4

Task 4
1.4.3.5.5

Task 5
1.4.4

Unit 4　Job Application Cover Letters
1.4.4.1

Part I　Introduction
1.4.4.2

Part II　Sample Analysis
1.4.4.2.1

Sample 1
1.4.4.2.2

Sample 2
1.4.4.3

Part III　Useful Expressions
1.4.4.4

Part IV　Writing Tips
1.4.4.5

Part V　Practice
1.4.4.5.1

Task 1
1.4.4.5.2

Task 2
1.4.4.5.3

Task 3
1.4.4.5.4

Task 4
1.5

Chapter II　Career Stage (Social Letters)
1.5.1

Unit 5　Office Correspondence
1.5.1.1

Part I　Introduction
1.5.1.2

Part II　Sample Analysis
1.5.1.2.1

Sample 1
1.5.1.2.2

Sample 2
1.5.1.2.3

Sample 3
1.5.1.2.4

Sample 4
1.5.1.2.5

Sample 5
1.5.1.2.6

Sample 6
1.5.1.2.7

Sample 7
1.5.1.3

Part III　Useful Expressions
1.5.1.4

Part IV　Writing Tips
1.5.1.5

Part V　Practice
1.5.1.5.1

Task 1
1.5.1.5.2

Task 2
1.5.1.5.3

Task 3
1.5.1.5.4

Task 4
1.5.1.5.5

Task 5
1.5.1.5.6

Task 6
1.5.2

Unit 6　Invitations
1.5.2.1

Part I　Introduction
1.5.2.2

Part II　Sample Analysis
1.5.2.2.1

Sample 1
1.5.2.2.2

Sample 2
1.5.2.2.3

Sample 3
1.5.2.2.4

Sample 4
1.5.2.2.5

Sample 5
1.5.2.2.6

Sample 6
1.5.2.2.7

Sample 7
1.5.2.2.8

Sample 8
1.5.2.2.9

Sample 9
1.5.2.2.10

Sample 10
1.5.2.3

Part III　Useful Expressions
1.5.2.4

Part IV　Writing Tips
1.5.2.5

Part V　Practice
1.5.2.5.1

Task 1
1.5.2.5.2

Task 2
1.5.2.5.3

Task 3
1.5.2.5.4

Task 4
1.5.2.5.5

Task 5
1.5.2.5.6

Task 6
1.5.3

Unit 7　Letters of Congratulations
1.5.3.1

Part I　Introduction
1.5.3.2

Part II　Sample Analysis
1.5.3.2.1

Sample 1
1.5.3.2.2

Sample 2
1.5.3.2.3

Sample 3
1.5.3.2.4

Sample 4
1.5.3.2.5

Sample 5
1.5.3.3

Part III　Useful Expressions
1.5.3.4

Part IV　Writing Tips
1.5.3.5

Part V　Practice
1.5.3.5.1

Task 1
1.5.3.5.2

Task 2
1.5.3.5.3

Task 3
1.5.3.5.4

Task 4
1.5.4

Unit 8　Thank-you Letters
1.5.4.1

Part I　Introduction
1.5.4.2

Part II　Sample Analysis
1.5.4.2.1

Sample 1
1.5.4.2.2

Sample 2
1.5.4.2.3

Sample 3
1.5.4.2.4

Sample 4
1.5.4.3

Part III　Useful Expressions
1.5.4.4

Part IV　Writing Tips
1.5.4.5

Part V　Practice
1.5.4.5.1

Task 1
1.5.4.5.2

Task 2
1.5.4.5.3

Task 3
1.5.4.5.4

Task 4
1.5.5

Unit 9　Letters of Apology
1.5.5.1

Part I　Introduction
1.5.5.2

Part II　Sample Analysis
1.5.5.2.1

Sample 1
1.5.5.2.2

Sample 2
1.5.5.2.3

Sample 3
1.5.5.3

Part III　Useful Expressions
1.5.5.4

Part IV　Writing Tips
1.5.5.5

Part V　Practice
1.5.5.5.1

Task 1
1.5.5.5.2

Task 2
1.5.5.5.3

Task 3
1.5.5.5.4

Task 4
1.5.6

Unit 10　Letters of Complaint and Reply
1.5.6.1

Part I　Introduction
1.5.6.2

Part II　Sample Analysis
1.5.6.2.1

Sample 1
1.5.6.2.2

Sample 2
1.5.6.2.3

Sample 3
1.5.6.2.4

Sample 4
1.5.6.2.5

Sample 5
1.5.6.2.6

Sample 6
1.5.6.3

Part III　Useful Expressions
1.5.6.4

Part IV　Writing Tips
1.5.6.5

Part V　Practice
1.5.6.5.1

Task 1
1.5.6.5.2

Task 2
1.5.6.5.3

Task 3
1.5.6.5.4

Task 4
1.5.6.5.5

Task 5
1.5.6.5.6

Task 6
1.5.6.5.7

Task 7
1.6

Chapter III　Career Stage (Business Letters)
1.6.1

Unit 11　Establishing Business Relations
1.6.1.1

Part I　Introduction
1.6.1.2

Part II　Sample Analysis
1.6.1.2.1

Sample 1　The exporter writes to a trade dealer
1.6.1.2.2

Sample 2　Reply to the exporter from the trade deal...
1.6.1.2.3

Sample 3　The importer wants to set up relations wi...
1.6.1.2.4

Sample 4　Reply to the importer
1.6.1.3

Part III　Extra Tips
1.6.1.4

Part IV　Basic Words &amp; Phrases
1.6.1.5

Part V　Useful Expressions
1.6.1.6

Part VI　Practice
1.6.1.6.1

Task 1
1.6.1.6.2

Task 2
1.6.1.6.3

Task 3
1.6.1.6.4

Task 4
1.6.1.6.5

Task 5
1.6.1.6.6

Task 6
1.6.2

Unit 12　Inquiries and Responses
1.6.2.1

Part I Introduction
1.6.2.2

Part II　Sample Analysis
1.6.2.2.1

Sample 1　General inquiry
1.6.2.2.2

Sample 2　Response to general inquiry
1.6.2.2.3

Sample 3　Specific inquiry
1.6.2.2.4

Sample 4　Response to specific inquiry
1.6.2.3

Part III　Extra Tips
1.6.2.4

Part IV　Basic Words &amp; Phrases
1.6.2.5

Part V　Useful Expressions
1.6.2.6

Part VI　Practice
1.6.2.6.1

Task 1
1.6.2.6.2

Task 2
1.6.2.6.3

Task 3
1.6.2.6.4

Task 4
1.6.2.6.5

Task 5
1.6.2.6.6

Task 6
1.6.3

Unit 13　Offers and Counter-offers
1.6.3.1

Part I　Introduction
1.6.3.2

Part II　Sample Analysis
1.6.3.2.1

Sample 1　Firm offer
1.6.3.2.2

Sample 2　Counter-offer to the above
1.6.3.2.3

Sample 3　Another counter-offer (Reply to the above...
1.6.3.2.4

Sample 4　Non-firm offer
1.6.3.2.5

Sample 5　Counter-offer to the above
1.6.3.3

Part III　Extra Tips
1.6.3.4

Part IV　Basic Words &amp; Phrases
1.6.3.5

Part V　Useful Expressions
1.6.3.6

Part VI　Practice
1.6.3.6.1

Task 1
1.6.3.6.2

Task 2
1.6.3.6.3

Task 3
1.6.3.6.4

Task 4
1.6.3.6.5

Task 5
1.6.4

Unit 14　Order Letters
1.6.4.1

Part I　Introduction
1.6.4.2

Part II　Sample Analysis
1.6.4.2.1

Sample 1
1.6.4.2.2

Sample 2
1.6.4.2.3

Sample 3
1.6.4.2.4

Sample 4
1.6.4.3

Part III　Useful Expressions
1.6.4.4

Part IV　Writing Tips
1.6.4.5

Part V　Practice
1.6.4.5.1

Task 1
1.6.4.5.2

Task 2
1.6.4.5.3

Task 3
1.6.4.5.4

Task 4
1.6.5

Unit 15　Terms of Payment
1.6.5.1

Part I　Introduction
1.6.5.2

Part II　Sample Analysis
1.6.5.2.1

Sample 1　Buyer asking for other terms of payment
1.6.5.2.2

Sample 2　Seller insisting on payment by L/C
1.6.5.2.3

Sample 3　Seller agreeing to other terms of payment
1.6.5.2.4

Sample 4　Seller asking for extension of L/C
1.6.5.3

Part III　Extra Tips
1.6.5.4

Part IV　Basic Words &amp; Phrases
1.6.5.5

Part V　Useful Expressions
1.6.5.6

Part VI　Practice
1.6.5.6.1

Task 1
1.6.5.6.2

Task 2
1.6.5.6.3

Task 3
1.6.5.6.4

Task 4
1.6.5.6.5

Task 5
1.6.6

Unit 16　Packing and Shipment
1.6.6.1

Part I　Introduction
1.6.6.2

Part II　Sample Analysis
1.6.6.2.1

Sample 1　Buyer informing the packing and shipping ...
1.6.6.2.2

Sample 2　Seller replying the packing and shipping ...
1.6.6.2.3

Sample 3　Buyer urging shipment
1.6.6.2.4

Sample 4　Shipping Advice
1.6.6.3

Part III　Extra Tips
1.6.6.4

Part IV　Basic Words &amp; Phrases
1.6.6.5

Part V　Useful Expressions
1.6.6.6

Part VI　Practice
1.6.6.6.1

Task 1
1.6.6.6.2

Task 2
1.6.6.6.3

Task 3
1.6.6.6.4

Task 4
1.6.6.6.5

Task 5
1.6.7

Keys for Reference
1.6.7.1

Unit 1　Structure and Styles of Letters
1.6.7.1.1

Task 1
1.6.7.1.2

Task 2
1.6.7.1.3

Task 3
1.6.7.1.4

Task 4
1.6.7.2

Unit 2　E-mails
1.6.7.2.1

Task 1
1.6.7.2.2

Task 2
1.6.7.2.3

Task 3
1.6.7.2.4

Task 4
1.6.7.2.5

Task 5
1.6.7.2.6

Task 6
1.6.7.3

Unit 3　Résumés
1.6.7.3.1

Task 1
1.6.7.3.2

Task 2
1.6.7.3.3

Task 3
1.6.7.3.4

Task 4
1.6.7.3.5

Task 5
1.6.7.4

Unit 4　Job Application Cover Letters
1.6.7.4.1

Task 1
1.6.7.4.2

Task 2
1.6.7.4.3

Task 3
1.6.7.4.4

Task 4
1.6.7.5

Unit 5　Office Correspondence
1.6.7.5.1

Task 1
1.6.7.5.2

Task 2
1.6.7.5.3

Task 3
1.6.7.5.4

Task 4
1.6.7.5.5

Task 5
1.6.7.5.6

Task 6
1.6.7.6

Unit 6　Invitations
1.6.7.6.1

Task 1
1.6.7.6.2

Task 2
1.6.7.6.3

Task 3
1.6.7.6.4

Task 4
1.6.7.6.5

Task 5
1.6.7.6.6

Task 6
1.6.7.7

Unit 7　Letters of Congratulations
1.6.7.7.1

Task 1
1.6.7.7.2

Task 2
1.6.7.7.3

Task 3
1.6.7.7.4

Task 4
1.6.7.8

Unit 8　Thank-you Letters
1.6.7.8.1

Task 1
1.6.7.8.2

Task 2
1.6.7.8.3

Task 3
1.6.7.8.4

Task 4
1.6.7.9

Unit 9　Letters of Apology
1.6.7.9.1

Task 1
1.6.7.9.2

Task 2
1.6.7.9.3

Task 3
1.6.7.9.4

Task 4
1.6.7.10

Unit 10　Letters of Complaint and Reply
1.6.7.10.1

Task 1
1.6.7.10.2

Task 2
1.6.7.10.3

Task 3
1.6.7.10.4

Task 4
1.6.7.10.5

Task 5
1.6.7.10.6

Task 6
1.6.7.10.7

Task 7
1.6.7.11

Unit 11　Establishing Business Relations
1.6.7.11.1

Task 1
1.6.7.11.2

Task 2
1.6.7.11.3

Task 3
1.6.7.11.4

Task 4
1.6.7.11.5

Task 5
1.6.7.11.6

Task 6
1.6.7.12

Unit 12　Inquiries and Responses
1.6.7.12.1

Task 1
1.6.7.12.2

Task 2
1.6.7.12.3

Task 3
1.6.7.12.4

Task 4
1.6.7.12.5

Task 5
1.6.7.12.6

Task 6
1.6.7.13

Unit 13　Offers and Counter-offers
1.6.7.13.1

Task 1
1.6.7.13.2

Task 2
1.6.7.13.3

Task 3
1.6.7.13.4

Task 4
1.6.7.13.5

Task 5
1.6.7.14

Unit 14　Order Letters
1.6.7.14.1

Task 1
1.6.7.14.2

Task 2
1.6.7.14.3

Task 3
1.6.7.14.4

Task 4
1.6.7.15

Unit 15　Terms of Payment
1.6.7.15.1

Task 1
1.6.7.15.2

Task 2
1.6.7.15.3

Task 3
1.6.7.15.4

Task 4
1.6.7.15.5

Task 5
1.6.7.16

Unit 16　Packing and Shipment
1.6.7.16.1

Task 1
1.6.7.16.2

Task 2
1.6.7.16.3

Task 3
1.6.7.16.4

Task 4
1.6.7.16.5

Task 5
1.7

参考文献

1.5.6.5.7 Task 7

Task 7

Directions: Write a letter of apology to the guest in response to the complaint in task 6.

In the letter, you should:

1) show you take the complaint seriously

2) explain how the problems arose

3) make an offer

4) apologize