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新编商务英语应用文写作
1.5.1.2.7 Sample 7
Sample 7

Subject: The e-mail services are working again

Dear all,

The mail server is up and working now. We may lose some e-mail messages from 11:00 a.m. to 8:00 p.m. today. Could you please check your mailbox? You may need to resend some e-mail messages or if you expected some external e-mails, you may ask them to send again.

Sorry about all the inconvenience.

Daniel

Analysis

这两封邮件都和设备维修有关。办公室日常运作过程中,难免会遇到一些设备故障。在写此类邮件时,需要明确交代清楚故障事实,由于故障可能会导致的后果以及正在采取的措施,最后不要忘记致歉。另外,为了让读者能第一时间了解到相关信息,此类邮件应该及时发出。