1. Don’t miss the subject line. Make it concise, giving specific information about the message.

2. Use appropriate salutation and complimentary close according to degree of formality.

3. Be considerate of your reader. Use polite language and friendly tone.

4. Give your e-mail a clear and logical structure.

5. Pay attention to the format of your e-mail. Skip a line between each paragraph.

6. Abbreviations and emoticons are often used in less formal e-mails.

7. Check everything before you click the send button.