Dialogue 1

A: I would like to place an order today.

B: Alright, what 1) ______ would youlike to order today?

A:I have your2) ______here. Do you want me to tell you the item numbers, or the name?

B: You may tell me the both.

A: Alright. I want to order the satinsheets on page 34.

B: The satin sheets?

A: Yes, that’s right.

B:And what size wouldyou like?

A: I need one full set of sheets in3)______ .

B: Alright, and what color did you want?

A: 4) ______ , please

B: So that is product number MS3419.Size: king. Color: ivory. Is that correct?

A: Yes. I think so.

B: Anything else today?

A: No, I just need sheets.

B: Alright. With shipping 5)______. Yourtotal will be 78 dollars and 95 cents.

Will you be paying with credit?

A: Yes.

B: Visa, master card or Americanexpress?

A: Visa.

B: Card number?

A: 4923 5671 3622 9876.

B: Expiration date?

A: 09, 2008.

B: Alright, I will run that charge foryou. And then I will get your address in a moment.

A: Thank you.

Dialogue 2

A: Do you shop on line often?

B: Yes, it’s very 6) ______ and theprice is even lower.

A:Last week, I tried tobuy some books on line, but I didn’t know how topay for them.

B: You should open an 7) ______ at theonline bank first. After that, you can buy anything online.

A: Are there many things online？

B: Sure, you can buy everything all overthe world.

A: That’s amazing. I’d love to try itlater. Oh, an online 8) ______ supermarket.

B:Let’s click to check itout.

A:Oh, Igot it. It simulates the real supermarket, which makes it feel so real. Mom will love it. She loves shopping in supermarket.

B: No doubt about it. shopping onlinewill get more and more popular. it's a revolution about people’s 9) ______habits.

A: Are there any 10 ) ______ about it?

B: It takes some time for the stuff youbuy online to arrive. But I think this problem will be solved soon.

Dialogue3

A: Hi, I would like to have my luggage11) ______ .

B: OK, what kind of bag?

A: It's a black 12) ______ .

B: Is there anything 13)______ orbreakable?

A:No, just someclothes, and a 14) ______.

B: Alright, would you mind taking thelaptop with you or leaving it there?

A: Em...what do you charge for it ?

B: The price for this kind of luggage is5 yuan for twenty-four hours, and weoffer 15) ______ service.

A:OK. 

B: Here is your check card, please takecare of it and show me when you come back.

A: OK, thank you.