Dialogue 1

A: Hi, Kitty, are you okay?You don’t look well.

B: I think I have train 1)       . I feel dizzy and want to throw up.

A: Let me take you to the 2)        first.

B: Thank you, Danny.

A: Excuse me, conductor!

C: Yes, sir. How may I helpyou?

A: My friend doesn’t feelwell. May I know if you have anything for train sickness?

C: Oh, I’m sorry to hearthat. Yes, we have the 3)        in the first aid box. Just wait for a moment,I will get it for you.

A&B: Thank you.

C: Here is the medicine andhere is the cup of water. Take it, you will feel better soon.

A&B: Thank you very much.

C: You are 4)       .

Dialogue 2

A: Good morning, sir. Ticket, please.

B: Here it is.

A: Thanks for your 5)       ! This iscarriage three. Let me help you.

B: Thank you.

B: Excuse me, can you help me find myseat?

C: Please show me your 6)       , whichsays your seat. Oh, your seat number is 17, follow me, please. This aisle seatis yours.

B: Thanks, you are so kind. But thereis someone in my seat. Look!

C: Sorry to 7)        you. I’m afraid you are in the wrong seat. 20Cis just two rows behind on the other aisle. Please change your seat.

D: Oh, I’m so sorry. I will 8)        at once.

Dialogue 3

A: Excuse me? My wallet has lost.Please help me!

B: Take easy, 9)       ! Pleasespeak slowly. What have you got inside?

A: There is some cash, but my 10)        card is very important for me and there is aphoto of my son.

B: Don’tworry. We’ll try to find it for you. We’ll manage to give it back to you if wefind it.

A: Thank you so much.  

B: We’ll keep you 11)       .

A: Okay, thanks a lot.

B: I have got a wallet, but I don’tknow whether it is yours.

A: Yes, it is 12)       . Thankyou!

B: Please take care of your valuables.