商务礼仪英语（2023级）

法小鹰

目录

  • 1 Chapter One Introduction to Business Etiquette
    • 1.1 Introdoction to the Course
    • 1.2 Lead-in
    • 1.3 Main Contents
      • 1.3.1 The Importance of Communication
      • 1.3.2 Etiquette in Business
        • 1.3.2.1 Etiquette
        • 1.3.2.2 Business Etiquette
    • 1.4 Practice
    • 1.5 Summary
    • 1.6 Task Activity
    • 1.7 Exercises
  • 2 Chapter Two Etiquette for Business Greeting
    • 2.1 Lead-in
    • 2.2 Main Contents
      • 2.2.1 Introdution
      • 2.2.2 Greeting
      • 2.2.3 Name Card
      • 2.2.4 Small Talk
      • 2.2.5 Handshake
    • 2.3 Practice
      • 2.3.1 Dialogue Practice
      • 2.3.2 Etiquette Practice
    • 2.4 Summary
    • 2.5 Task Activity
    • 2.6 Exercises
  • 3 Chapter Three Etiquette in Business Talks
    • 3.1 Lead-in
    • 3.2 Main Contents
      • 3.2.1 How to Speak Appropriately
        • 3.2.1.1 How to Speak Appropriately (Part I)
        • 3.2.1.2 How to Speak Appropriately (Part II)
      • 3.2.2 How to Address People
        • 3.2.2.1 How to Address People (Part I)
        • 3.2.2.2 How to Address People (Part II)
        • 3.2.2.3 How to Address People (Part III)
      • 3.2.3 Etiquette for Business Talks
      • 3.2.4 Compliments
        • 3.2.4.1 Compliments (Part I)
        • 3.2.4.2 Compliments (Part II)
      • 3.2.5 Thanks
      • 3.2.6 Congratulation
      • 3.2.7 Apology
    • 3.3 Practice
    • 3.4 Summary
    • 3.5 Task Activity
    • 3.6 Exercises
  • 4 Chapter Four Etiquette for Business Calls
    • 4.1 Lead-in
    • 4.2 Main Contents
      • 4.2.1 The Guidelines for Handling Incoming & Outgoing Calls
      • 4.2.2 How to Handle Some Problem Situations
    • 4.3 Practice
    • 4.4 Summary
    • 4.5 Task Activity
    • 4.6 Exercises
  • 5 Chapter Five Etiquette for Business Visiting
    • 5.1 Lead-in
    • 5.2 Main Contents
      • 5.2.1 Etiquette Knowledge of Business Visiting
        • 5.2.1.1 Etiquette Knowledge of Business Visiting (Part One)
        • 5.2.1.2 Etiquette Knowledge of Business Visiting (Part Two)
      • 5.2.2 Etiquette of Oral Invitation
      • 5.2.3 Etiquette of Written Invitation - Invitation Letter
    • 5.3 Practice
    • 5.4 Summary
    • 5.5 Task Activity
    • 5.6 Exercises
  • 6 Chapter Six Business Reception Etiquette
    • 6.1 Lead-in
    • 6.2 Main Contents
      • 6.2.1 Basic Principle of Business Reception
      • 6.2.2 Etiquette of Business Reception
        • 6.2.2.1 Etiquette of Business Reception (Part I)
        • 6.2.2.2 Etiquette of Business Reception (Part II)
      • 6.2.3 Etiquette of Guidance
      • 6.2.4 Etiquette in Cars
      • 6.2.5 Etiquette of Recreation
    • 6.3 Practice
    • 6.4 Summary
    • 6.5 Task Activity
    • 6.6 Exercises
  • 7 Chapter Seven Etiquette for Business Dinner
    • 7.1 Lead-in
    • 7.2 Main Contents
      • 7.2.1 Entertainment and Business Entertainment
      • 7.2.2 Seating Protocol
      • 7.2.3 Decoding the Menu
      • 7.2.4 Knowledge of Wine
      • 7.2.5 Table Manners
      • 7.2.6 Formal Place Settings
    • 7.3 Practice
    • 7.4 Summary
    • 7.5 Task Activity
    • 7.6 Exercises
  • 8 Etiquette for Business Dressing
    • 8.1 Lead-in
    • 8.2 Main Contents
      • 8.2.1 Grooming Etiquette
        • 8.2.1.1 Grooming Etiquette (Part I)
        • 8.2.1.2 Grooming Etiquette (Part II)
      • 8.2.2 Posture Etiquette
      • 8.2.3 Dress Etiquette
        • 8.2.3.1 Dress Etiquette (Part I)
        • 8.2.3.2 Dress Etiquette (Part II)
          • 8.2.3.2.1 Dress Etiquette (Part III)
    • 8.3 Practice
    • 8.4 Summary
    • 8.5 Task Activity
    • 8.6 Exercises
Task Activity

I.  Make a comparison between western and Chinese table manners after watching the following video and reading the following passage about Chinese table manners.


II. Work in pairs, making up dialogues according to the following situations.

  • Suppose that you are at a restaurant with two foreign visitors who don't know much about Chinese food. Recommend some local  specialties, describe what they are, how to eat them and explain the way to cook them.

  • Imagine that you and your partner are planning a dinner out for 10 people. The budget is about 1, 000 yuan. You have to book a table in a restaurant and make out a list of the dishes you would like to have at dinner.