管理学院ACBSP商科认证

翟虎林

目录

  • 1 管理学院ACBSP商科认证培训
    • 1.1 认证标准解读
      • 1.1.1 认证标准1-3
      • 1.1.2 认证标准4
      • 1.1.3 认证标准5
      • 1.1.4 认证标准6
      • 1.1.5 认证标准7
      • 1.1.6 自评报告撰写
    • 1.2 管理学院ACBSP认证领导力
    • 1.3 管理学院ACBSP认证培训记录
    • 1.4 管理学院ACBSP认证CPC测试
    • 1.5 管理学院2022-2023学年自评报告
    • 1.6 管理学院2024-2025学年维持报告
  • 2 管理学院ACBSP商科认证系统
    • 2.1 管理学院概况Institutional overview
      • 2.1.1 1 教学活动基本情况Review of all academic activities
      • 2.1.2 2 Organizational Charts
      • 2.1.3 3 Conditions of Accreditation
      • 2.1.4 4 Business Program's Organizational Profile
    • 2.2 Standard 1-Leadership
      • 2.2.1 1.1 Approach
      • 2.2.2 1.2 Deployment
      • 2.2.3 1.3 Results
      • 2.2.4 1.4 Improvements
    • 2.3 Standard 2-Strategic Planning
      • 2.3.1 2.1 Approach
      • 2.3.2 2.2 Deployment
      • 2.3.3 2.3 Results
      • 2.3.4 2.4 Improvements
    • 2.4 Standard 3-Student and Stakeholder Focus
      • 2.4.1 3.1 Approach
      • 2.4.2 3.2 Deployment
      • 2.4.3 3.3 Results
      • 2.4.4 3.4 Improvements
    • 2.5 Standard 4-Student Learning Assessment
      • 2.5.1 4.1 Approach
      • 2.5.2 4.2 Deployment
      • 2.5.3 4.3 Results
      • 2.5.4 4.4 Improvements
    • 2.6 Standard 5-Faculty Focus
      • 2.6.1 5.1 Approach
      • 2.6.2 5.1.c
      • 2.6.3 5.2 Deployment
      • 2.6.4 5.2.a
      • 2.6.5 5.2.b
      • 2.6.6 5.2.c
      • 2.6.7 5.2.d
      • 2.6.8 5.2.e
      • 2.6.9 5.2.f
      • 2.6.10 5.2.g
      • 2.6.11 5.3 Results
      • 2.6.12 5.3.e
      • 2.6.13 5.3.f
      • 2.6.14 5.4 Improvements
    • 2.7 Standard 6-Curriculum
      • 2.7.1 6.1 Approach
      • 2.7.2 6.2 Deployment
      • 2.7.3 6.3 Results
      • 2.7.4 6.4 Improvements
      • 2.7.5 6.5
      • 2.7.6 6.6
    • 2.8 Standard 7-Business Unit Performance
      • 2.8.1 7.1 Approach
      • 2.8.2 7.2 Deployment
      • 2.8.3 7.3 Results
      • 2.8.4 7.4 Improvements
  • 3 管理学院ACBSP商科认证网站
    • 3.1 Mission Vision and Values
    • 3.2 About SOM
      • 3.2.1 School of Management
      • 3.2.2 SOM Leadership
      • 3.2.3 SOM Organizational Chart
      • 3.2.4 Business Program Chart
        • 3.2.4.1 Marketing Program(MKT)
        • 3.2.4.2 Business Administration Program(BA)
        • 3.2.4.3 Logistics Management Program(LM)
        • 3.2.4.4 E-commerce Program(EC)
        • 3.2.4.5 Cross-Border E-commerce Program(CBEC)
        • 3.2.4.6 Big Data Management and Application(BDMA)
        • 3.2.4.7 Supply Chain Management Program(SCM)
      • 3.2.5 About the professional introduction
        • 3.2.5.1 Introduction of Marketing Program(MKT)
        • 3.2.5.2 Introduction of Business Administration Program(BA)
        • 3.2.5.3 Introduction of Logistics Management Program(LM)
        • 3.2.5.4 Introduction of E-commerce Program(EC)
        • 3.2.5.5 Introduction of Cross-Border E-commerce Program(CBEC)
        • 3.2.5.6 Introduction of Big Data Management and Application(BDMA)
        • 3.2.5.7 Introduction of Supply Chain Management Program(SCM)
    • 3.3 News
    • 3.4 Departments and Current Underdraduate Programs
      • 3.4.1 Undergraduate Program
        • 3.4.1.1 Marketing Program(MKT)
          • 3.4.1.1.1 Mission Statement of MKT
          • 3.4.1.1.2 Curriculum of MKT
          • 3.4.1.1.3 Credit hours requined for MKT
          • 3.4.1.1.4 Abbreviated Course syllabuses of MKT
        • 3.4.1.2 Business Administration Program(BA)
          • 3.4.1.2.1 Mission Statement of BA
          • 3.4.1.2.2 Curriculum of BA
          • 3.4.1.2.3 Credit hours requined for BA
          • 3.4.1.2.4 Abbreviated Course syllabuses of BA
        • 3.4.1.3 Logistics Management(LM)
          • 3.4.1.3.1 Mission Statement of LM
          • 3.4.1.3.2 Curriculum of LM
          • 3.4.1.3.3 Credit hours required for LM
          • 3.4.1.3.4 Abbreviated Course syllabuses of LM
        • 3.4.1.4 E-commerce Program(EC)
          • 3.4.1.4.1 Mission Statement of EC
          • 3.4.1.4.2 Curriculum of EC
          • 3.4.1.4.3 Credit hours requined for EC
          • 3.4.1.4.4 Abbreviated Course syllabuses of EC
        • 3.4.1.5 Cross-Border E-commerce Program(CBEC)
          • 3.4.1.5.1 Mission Statement of CBEC
          • 3.4.1.5.2 Curriculum of CBEC
          • 3.4.1.5.3 Credit hours requined for CBEC
          • 3.4.1.5.4 Abbreviated Course syllabuses of CBEC
        • 3.4.1.6 Big Data Management and Application(BDMA)
          • 3.4.1.6.1 Mission Statement of BDMA
          • 3.4.1.6.2 Curriculum of BDMA
          • 3.4.1.6.3 Credit hours requined for BDMA
          • 3.4.1.6.4 Abbreviated Course syllabuses of BDMA
    • 3.5 Policies and Regulations
    • 3.6 Current students Achievement
      • 3.6.1 Student Performance Results
        • 3.6.1.1 Marketing Program(MKT)
        • 3.6.1.2 Business Administration Program(BA)
        • 3.6.1.3 Logistics Management Program(LM)
        • 3.6.1.4 E-commerce Program(EC)
        • 3.6.1.5 Cross-Border E-commerce Program(CBEC)
        • 3.6.1.6 Big Data Management and Application(BDMA)
      • 3.6.2 Student Achievement
      • 3.6.3 Student Learning Outcome Analysis Report
    • 3.7 Faculfy/Stuff
      • 3.7.1 Marketing Program(MKT)
      • 3.7.2 Business Administration Program(BA)
      • 3.7.3 Logistics Management Program(LM)
      • 3.7.4 E-commerce Program(EC)
      • 3.7.5 Cross-Border E-commerce Program(CBEC)
      • 3.7.6 Big Data Management and Application(BDMA)
    • 3.8 Annual Review
      • 3.8.1 Marketing Program(MKT)
      • 3.8.2 Business Administration Program(BA)
      • 3.8.3 Logistics Management(LM)
      • 3.8.4 E-commerce Program(EC)
      • 3.8.5 Cross-Border E-commerce Program(CBEC)
      • 3.8.6 Big Data Management and Application(BDMA)
      • 3.8.7 Supply Chain Management Program(SCM)
    • 3.9 Scholarly Activities
      • 3.9.1 International Exchange Center
      • 3.9.2 International Cooperation Projects
    • 3.10 International Exchange Progects
    • 3.11 Experimental Center Laboratory Library
      • 3.11.1 Experimental Center
      • 3.11.2 Laboratory
      • 3.11.3 Library
    • 3.12 Complaints and Feedback Contact Information
Complaints and Feedback Contact Information

Contact Information

We have a  systematic process that uses to respond to complaints from students and other key  The main complaint channels are listed as follows:

(1)Student Handbook: The student handbook provides detailed guidelines and policies to help students understand their rights and responsibilities, as well as how to submit complaints or suggestions through formal channels.

(2)Class Leaders: Class leaders act as a bridge between students and the academic unit, responsible for collecting feedback and conveying it to academic advisors or secretariat.

(3)Academic Advisors: Academic advisors serve as the primary point of contact for students, providing guidance and assistance in submitting complaints or suggestions through the appropriate processes.

(4)Teaching Secretariat: The teaching secretariat handles day-to-day academic affairs for students and faculty, including the recording, categorization, and preliminary handling of complaints and suggestions.


Complaint and Suggestion Systems

(1)Secretary's Mailbox: The secretary's mailbox offers a formal channel for students and other stakeholders to submit their complaints and suggestions.

(2)Principal's Mailbox: The principal's mailbox is another key feedback channel, allowing direct communication with school management to raise issues and suggestions, ensuring that top leadership is aware and engaged with important matters.

(3)Dean's Open Day: The dean's open day provides an opportunity for students and other stakeholders to engage in face-to-face discussions with the dean about their concerns and suggestions.


For promptly handling complaints and criticisms from students and other stakeholders, the SOF has founded a dedicated team under the direct leadership of Dean Wushuai. The emails of the team members are available on the School’s website, enabling various groups and individuals to communicate complaints, opinions, or suggestions quickly and directly. For each complaint, opinion, or suggestion received, the team has the obligation to response within 48 hours during the working days.


Dean: Tan Xiao. Email: 994238314@qq.com

Associate Dean in Teaching: Zhao Jing. Email: 42373006@qq.com

Special Executive: Liu Yanyan.Email: 631053814@qq.com