How to make a good preparation for business calls
上一节
下一节
申建军
目录
-
1 Job Interview
-
1.1 How to make a resume（Video A）
-
1.2 How to make a resume（Video B）
-
1.3 How to prepare for a job interview
-
1.4 How to make a self-introduction
-
1.5 How to answer the interviewer's questions
-
1.6 Taboos in the job interview
-
1.7 Quiz for Unit 1
-
1.8 教案 Unit 1
-
1.9 Topics for discussion
-
-
2 Jobs and Responsibilities
-
2.1 Company Types A
-
2.2 Company Types B
-
2.3 Company Structures A
-
2.4 Company Structures B
-
2.5 Job Titles or Positions
-
2.6 Jobs and responsibilities
-
2.7 Core Competencies A
-
2.8 Core competencies B
-
2.9 Quiz for Unit 2
-
2.10 教案 Unit 2
-
2.11 Topics for discussion
-
-
3 On the Phone
-
3.1 How to make a good preparation for business calls
-
3.2 How to make efficient business calls
-
3.3 Basics of business calls
-
3.4 Quiz for Unit 3
-
3.5 教案 Unit 3
-
3.6 Topics for discussion
-
-
4 At a Meeting
-
4.1 Basics of Meetings
-
4.2 How to Organize Effective Meetings
-
4.3 How to Run Effective Meetings （Video A）
-
4.4 How to Run Effective Meetings （Video B）
-
4.5 Tips for Writing Meeting Minutes
-
4.6 Quiz for Unit 4
-
4.7 教案 Unit 4
-
4.8 Topics for discussion
-
-
5 Travel and Visits
-
5.1 Planning for a Business Trip
-
5.2 Booking Air Tickets
-
5.3 Going Through Customs
-
5.4 Hotel Check-in
-
5.5 Receiving Visitors
-
5.6 Meeting a Business Partner at the Airport
-
5.7 Quiz for Unit 5
-
5.8 教案 Unit 5
-
5.9 Topics for discussion
-
-
6 Company Presentations
-
6.1 How to Make a Company Presentation（Video A）
-
6.2 How to Make a Company Presentation（Video B）
-
6.3 Advice and Review（Video A）
-
6.4 Advice and Review（Video B）
-
6.5 Quiz for Unit 6
-
6.6 教案 Unit 6
-
6.7 Topics for discussion
-
-
7 Product Presentations
-
7.1 Introduction to a Product Presentation
-
7.2 Preparation for a Product Presentation
-
7.3 Description of Products
-
7.4 Tips for a Successful Product Presentation
-
7.5 Quiz for Unit 7
-
7.6 教案 Unit 7
-
7.7 Topics for discussion
-
-
8 Company Performance
-
8.1 Annual Reports and Financial Statements A
-
8.2 Annual Reports and Financial Statements B
-
8.3 Balance Sheets
-
8.4 Income Statements A
-
8.5 Income Statements B
-
8.6 Cash Flow Statements
-
8.7 Introducing Company Performance A
-
8.8 Introducing Company Performance B
-
8.9 Quiz for Unit 8
-
8.10 教案 Unit 8
-
8.11 Topics for discussion
-
-
9 Advertising
-
9.1 Fundamentals of Advertising
-
9.2 Advertising Media Selection（Video A）
-
9.3 Advertising Media Selection（Video B）
-
9.4 What Makes a Good Ad
-
9.5 Quiz for Unit 9
-
9.6 教案 Unit 9
-
9.7 Topics for discussion
-
-
10 Marketing
-
10.1 Marketing and 4Ps A
-
10.2 Marketing and 4Ps B
-
10.3 Marketing and Sales
-
10.4 Marketing Management Process
-
10.5 How to make a marketing plan
-
10.6 Quiz for Unit 10
-
10.7 教案 Unit 10
-
10.8 Topics for discussion
-
-
11 Trade Fairs
-
11.1 A Brief Introductuon of Trade Fairs
-
11.2 General Guidelines for Trade Fair Participation
-
11.3 How to Select a Right Trade Fair
-
11.4 Exhibit Hall Etiquette
-
11.5 教案
-
11.6 Topics for discussion
-
-
12 Making Inquiries
-
12.1 Basic Knowledge on Making Inquiries
-
12.2 How to Make an Inquiry
-
12.3 A Regular Customer Inquiry
-
12.4 How to Make an Offer
-
12.5 教案
-
12.6 Topics for discussion
-
-
13 Placing an Order
-
13.1 How to negotiate
-
13.2 Negotiating an order
-
13.3 How to write an order
-
13.4 How to confirm an order
-
13.5 教案
-
13.6 Topics for Discussion
-
-
14 Terms of Payment
-
14.1 Terms of payment
-
14.2 Choose a mode of payment
-
14.3 How a Letter of Credit Works
-
14.4 教案
-
14.5 Topics for discussion
-
-
15 Delivery
-
15.1 Brief Introduction to Delivery
-
15.2 Time or Date of Delivery
-
15.3 Dealing with Delivery Problems
-
15.4 教案
-
15.5 Topics for discussion
-
-
16 Claims and Settlements
-
16.1 Introduction to Claim and Settlement
-
16.2 How to Make an Effective Claim
-
16.3 How to Write Claim Letters
-
16.4 How to Settle a Claim
-
16.5 How to Write a Letter of Adjustment
-
16.6 教案
-
16.7 Topics for discussion
-
