Unit learning objectives:
4.2 Professional Emails
Understand the norms and expectations of professional communication, which include using appropriate greetings and salutations, employing proper email etiquette, and maintaining a professional tone throughout the email. You can achieve this goal by watching the recorded lecture for this unit.
Format emails professionally and enhance readability and professionalism, such as using a clear and informative subject line, structuring the email with proper paragraphs and headings, and utilizing appropriate font styles and sizes. You can achieve this goal by participating in classroom discussions.
Develop the ability to communicate clearly and effectively in a written format, which includes organizing thoughts and ideas logically, using appropriate language and tone, and conveying messages concisely. You can achieve this goal by practice wirting a professional email as the assignment for this unit.
4.3 Memos
Conduct brief and to-the-point communication within an organization, such as developing the ability to convey information clearly and succinctly, using concise language, and structuring the memo in a logical and organized manner. You can achieve this goal byresponding to the after-class practice questions.
Make clear and actionable requests, which include formulating clear and actionable requests, using specific language, and providing necessary context or instructions to facilitate understanding and compliance. You can achieve this goal by watching the lecture video and analyzing lecture notees.
Use professional Tone and Language, which is exemplified through avoiding jargon or technical terms that may not be understood by all recipients, and maintaining a tone that is suitable for the workplace. You can achieve this goal by finishing the group assignment in classroom.

