外贸函电

王宇佳

目录

  • 1 Overview of Foreign Trade Correspondence  外贸函电概述
    • 1.1 The Layout of Foreign Trade Correspondence  外贸函电格式
    • 1.2 The Structure of Foreign Trade Correspondence  外贸函电框架
    • 1.3 The Writing Principle of Foreign Trade Correspondence  外贸函电写作原则
  • 2 Composing Correspondence on Market Development  撰写市场开发信
    • 2.1 Establishing Overseas Business Relations  建立海外业务关系
    • 2.2 Promoting Products and Services for Export  推销出口产品和服务
    • 2.3 Developing Overseas Regional Agents  发展海外地区代理
  • 3 Contract Negotiation and Signing  合同磋商与签订
    • 3.1 Inquiry and Reply  询盘和回复
    • 3.2 Offer and Counter-offer  发盘和还盘
    • 3.3 Contract Signing  合同签订
  • 4 Execution of Contract  履行合同
    • 4.1 Communication during the Stock-up Stage  备货阶段的沟通
    • 4.2 Communication Prior to and After the Delivery of the Goods  货物出运前后沟通
    • 4.3 the Seller’s Collection of Payments  卖方收款
  • 5 The Buyer’s Claim for Compensation  买方索赔
    • 5.1 Responding to the Clients about Compensation for the Damage of Cargoes  回复客户货损索赔
    • 5.2 Responding to the Clients about Quality Discrepancy  回复客户质量争议
    • 5.3 Composing Correspondence on the Settlement of Claims  撰写理赔信函
  • 6 After-sale Follow-up  售后跟进
    • 6.1 Inquiring Product Sales  询问产品销售
    • 6.2 Providing Professional Counseling to the Clients  给客户专业意见
    • 6.3 Recommending Other Products to the Clients  向客户推荐其他产品
  • 7 Daily Communications with the Clients  客户日常沟通
    • 7.1 Greetings during the Holidays  节假日问候
    • 7.2 Inviting Clients to Attend the Exhibition  邀请参加展会
    • 7.3 Other Kinds of Business Communication  其他商务类沟通
  • 8 附录A  一笔完整的关于毛毯的出口交易函电(与法国客户)
    • 8.1 第一步骤  与客户建立业务关系
    • 8.2 第二步骤  交易磋商
    • 8.3 第三步骤  对外报价及还价
    • 8.4 第四步骤  与客户进一步交易磋商
    • 8.5 第五步骤  买卖合同的商订
    • 8.6 第六步骤  合同履行
  • 9 附录B  一笔完整的关于日用百货类商品的出口交易函电(与爱尔兰客户)
    • 9.1 第一步骤  与客户建立业务关系
    • 9.2 第二步骤  做PI和确认订单
    • 9.3 第三步骤  签订合同及开立信用证
    • 9.4 第四步骤  安排出运
第四步骤  与客户进一步交易磋商

见面磋商后,法国客户收到样品,就样品问题,我方与法国客户于2016年7月6日—2016年7月13日通过邮件进行反复磋商。

Attn: YYYY

Date: July 6th, 2016

Dear Sirs,

I just want to be sure that all the designs you sent me are for Coral fleece blanket 280g/m2 (NOT Polar fleece), and same quality you sent me with Cars designs. Please confirm at once as I want to place an order soonest.

Please send me 1pc of all the WTP + Princess that you have available in Coral fleece 280g/m2 soonest as I need to see the products in real.

Please get back to me soonest.

Thanks in advance.

Best Regards!


WWWW


Attn: WWWW

Date: July 7th, 2016

Dear Sirs,

All these designs are for polar fleece. But we can use the same screen to make coral fleece. Pls confirm which designs you like, we can make the samples immly for you.

Waiting for your comments.

Regards.


YYYY


Attn: YYYY

Date: July 8th, 2016

Dear Sirs,

Please find enclosed the design& quality sample I received from you for coral fleece 280g/m2.

Can we also sell that design??? Please let me know ASAP. Thank you.

Best regards!


WWWW


Attn: WWWW

Date: July 12th, 2016

Dear Sirs,

This design is for USA customer. But frankly speaking, we don’t know if you can sell. If you think it’s no problems for you, we can do for you. But we need one authority letter from your company.

Waiting for your comments.

Regards.


YYYY


Attn: YYYY

Date: July 13th, 2016

Dear Sirs,

No problem for us to use that design. We have showed it to our Disney office, and they think it’s great. Let’s take it when we get an order from our customer next week.

What about the different samples I have odered in my previous mail???? How quick can you send them?

Thanks in advance for your reply.

Best regards!


WWWW


2016年7月15日, 法国客户就在HEMITEX 展上达成的产品价格再次给我方发邮件,要求我方在生产前提供制造协议。

Attn: YYYY

Date: July 15th, 2016

Dear Sirs,

I hope you got back home fine after your long trip to Europe.

Thanks also for your message offering us USD 3.42 CIF for your photo print Coral Fleece plaid 120cm150cm, 100% Polyester, 280g /m2, 288 needles for Princess & WTP designs where we want to give you an order of 120’container in each design—9,000 pcs in total.

Before sending you the order, we have to get you officially approved by Disney:

Please find attached the MA (Manufacturing Agreement) document Disney is requiring for you to sign.

Please read also the mail I got from Virginia Packard from Disney, she explains clearly how you/we should proceed before starting production at your place.

Please send the signed MA soonest by DHL back to us and we will forward it to Disney.

Do not hesitate to contact us if any question.

I look forward to hearing from you soonest.

Best regards!


WWWW


2016年7月15日, 法国客户将订单生产前制造商应填写的验厂单据通过邮件发给我方,要求我方填写完成后邮寄给对方。

(注:不经过迪士尼验厂并取得授权号和授权证书,制造商无法合法生产迪士尼注册之产品。迪士尼验厂是由迪士尼公司授权的第三方独立机构实施的。)

Attn: YYYY)

Date: July 15th, 2016

Dear Sirs,

Please find enclosed the Manufacturer’s Agreement (MA) for: Nantong Haifeng Knitting Co, Ltd.                   

Please forward the MA to the factory as soon as possible. 

One copy of the MA should be signed by factory management and returned to me before Disney branded production starts. One original signed MA is to be returned, without any amendments. 

Factory management should sign and keep the second copy for their own records. Should the factory decide that they are not willing to sign the MA, you are required to cease using the factory immediately and notify ILS accordingly.

Once you return the signed MA to me, we can proceed with the authorisation process. 

Also find attached the Walt Disney Company Code of Conduct for Manufacturers which must be displayed in the factory where it can be seen by the employees.

And the Factory Compliance Audit Checklist should be passed to factory management for their reference. It is a guide ONLY as to the type of questions that the Disney auditors will review during a Social Compliance Audit.

Please forward them to the factory, as well. 

Please do not hesitate to contact me with any questions. 

Many thanks and best regards!


WWWW

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2016年7月15日,法国客户在订单生产前要求提供制造商信息。

Attn: YYYY

Date: July 15th, 2016

Dear Sirs,

Please find attached our vendor information sheet you need to fill up and send back to us ASAP as we need this info to register you as a new supplier in our system.

Thanks in advance.

Best regards!


WWWW


2016年7月17日我方将正本制造协议快递给法国客户并通过邮件通知客户。

Attn: WWWW

Date: July 17th, 2016

Dear Sirs,

Today we sent you the orginal MA to you by DHL No: 844 6437 182 with 5pcs samples required by Mr. Kristian Busk Mouritzen.

If any questions, pls advise us.

Regards.


YYYY


2016年7月21日法国客户收到我方寄出的正本制造协议并通过邮件通知我方。

Attn: YYYY

Date: July 21st, 2016

Dear Sirs,

Just to inform you that we received your DHL parcel today with samples and Disney MA.

My colleague Mette Sofie will forward your MA to Disney and will let you know as soon as we get the final agreement.

Thank you.

Best regards!


WWWW