Look at the following prictures to have a rough idea of the video.

Video 1 音频：

Video 1 慢速音频：

Task：Watch the video. Pay attention to the modifications the importer wants to make as well as the response of the exporter, and fill in the blanks.

对话文本：

Modifying an order

Mr. Zhang: Good morning, Mr. Anke. Nice to see you again. How may I help you?

Mr. Anke: Nice to see you, too. I've come to talk about some modifications we need on our last order, the one we gave you two days ago.

Mr. Zhang: Fine. But I hope you aren't worried about the quality. As I said on the telephone, you can rest assured that our quality is unsurpassed. We are a prestigious company in our industry with more than 20 years' experience.

Mr. Anke: Yes, of course. Your quality, specifications and styles are great. But, I want to alter some aspects of the packaging. You know, we pay a lot of attention to packaging.

Mr. Zhang: Of course. Our usual practice for the products you ordered is, first, to put them into a transparent plastic wrapper as inner packaging, then, to put these into a cardboard box, or wooden case if you prefer, as outer packaging. Do you want to change the inner or outer  packaging?

Mr. Anke: Cardboard boxes are all right with us. They're usually used in long-distance shipments and they seem safe. It's the inner packaging we have a problem with.

Mr. Zhang: Using plain plastic wrappers protects the product and it saves on cost.

Mr. Anke: But we need it to be decorative as well. There needs to be a proper design and some colour to make it attractive to European tastes. I have the design here on this CD—it's a PDF file.

Mr. Zhang: That's fine. In that case, do you want us to provide a polythene wrapper?

Mr. Anke: Yes, with the design on both sides. Thank you.

Mr. Zhang: OK. I know packaging is important for sales. Attractive packaging will attract

customers. The outer packaging only concerns the importers. But I have to say, the changes will increase the cost.

Mr. Anke: By how much?

Mr. Zhang: About 6%, I think. I'll have to confirm that with you.

Mr. Anke: That's OK. But please put design of different colour in each box to make it more convenient for us to distribute to our retailers.

Mr. Zhang: Sure, I'll write that down now. Do you have any other requirements on packaging?

Mr. Anke: Well, just one more thing. Please remember to put our logo on each cardboard box. The logo is also on the CD. Please follow the pattern and colour exactly.

Mr. Zhang: Of course. Can I keep the CD?

Mr. Anke: Certainly. That's all I want to confirm with you. But we should make a revision to the draft contract. Do you have anything you need to talk to me about?

Mr. Zhang: No, everything is fi ne. We'll get on to our Packing Department to make the changes as per your requirements. If you would care to wait for a moment, my assistant will prepare the formal order so that we can sign it immediately.

Mr. Anke: Great. You're very efficient.