Language Focus B Talking about delivery delays
Follow-up Practice
1. Listen to the telephone conversation. Choose the correct answer to each question.
对话文本：
Man: Hello.
Woman: Hello, this is the Sales Manager's office. How can I help you?
Man: Can I speak to the Sales Manager, please?
Woman: I'm afraid he's engaged at the moment. Can I help you?
Man: Yes, I'm Ray Hansen from Verity. I was promised delivery of some office furniture a week ago, and it still hasn't arrived.
Woman: I'm sorry to hear that, Mr. Hansen.
Man: You sent an invoice, though, but I'm not going to pay it until I get the goods.
Woman: That goes without saying, Mr. Hansen. Could you give me the invoice number?
