目录

  • 课程介绍
    • ● 开篇语
    • ● 课程内容与学习要求
  • Unit 1 A Factory Tour
    • ● 学习目标 Learning Objectives
    • ● 1.Arranging Factory Tour
      • ● Warm-up questions
      • ● Background Information
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role  Play
      • ● Business Culture
    • ● 2.During Factory Tour
      • ● Warm-up Questions
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role play
      • ● Topic for Moral Education
      • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Ford Rouge Factory Tour
    • ● Language Focus B
    • ● 教学视频2:Victory Instant Noodle Factory Tour
    • ● 拓展学习资源
  • Unit 2 Trade Fairs
    • ● 学习目标 Learning Objectives
    • ● 1. Preparing for Trade Fair
      • ● Warm-up questions
      • ● Background Information
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Topic for Moral Education
      • ● Business Culture
    • ● 2. At Trade Fair
      • ● Warm-up Questions
      • ● Background Information
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Topic for Moral Education
      • ● Business Culture
    • ● 3. Trade Fair Follow up
      • ● Warm-up Questions
      • ● Background Information
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Topic for Moral Education
      • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Exhibiting at trade fairs
    • ● Language Focus B
    • ● 教学视频2:A trade fair interview
    • ● 拓展学习资源
    • ● 单元测验
  • Unit 3 Making Enquiries
    • ● 学习目标 Learning Objectives
    • ● Warm-up questions
    • ● Background Information
    • ● Situational Dialogues
    • ● Useful Expressions
    • ● Role Play
    • ● Topic for Moral Education
    • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Inquiring about price
    • ● Language Focus B
    • ● 教学视频2:Commission in business
    • ● 拓展学习资源
  • Unit 4 Negotiating Prices
    • ● Learning Objectives
    • ● 1. Offer
      • ● Warm-up Questions
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Business Culture
    • ● 2. Price Negotiation
      • ● Warm-up Questions
      • ● Background Information
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Price negotiation
    • ● Language Focus B
    • ● 教学视频2:Price and commission
    • ● 拓展学习资源
  • Unit 5 Placing an Order
    • ● 学习目标 Learning Objectives
    • ● Background Information
    • ● 1. Discuss Terms
      • ● Warm-up Questions
      • ● Situational Dialogues
      • ● Role play
      • ● Useful Expressions
      • ● Business Culture
    • ● 2. Signing Contract
      • ● Warn-up Questions
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Modifying an order
    • ● Language Focus B
    • ● 教学视频2:Confirming a contract
    • ● 拓展学习资源
  • Unit 6 Terms of Payment
    • ● 学习目标 Learning Objectives
    • ● Warm-up Questions
    • ● Background Information
    • ● Situational Dialogues
    • ● Useful Expressions
    • ● Role Play
    • ● Topic for Moral Education
    • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Lump some payment
    • ● Language Focus B
    • ● 教学视频2:Payment by letter of credit
    • ● 拓展学习资源
  • Unit 7 Delivery
    • ● 学习目标 Learning Objectives
    • ● Warm-up Questions
    • ● Background Information
    • ● Situational Dialogues
    • ● Useful Expressions
    • ● Role Play
    • ● Topic for Moral Education
    • ● Business Culture
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Setting the delivery time
    • ● Language Focus B
    • ● 教学视频2:Dealing with a wrong delivery
    • ● 拓展学习资源
  • Unit 8 Complaints and Claims
    • ● 学习目标 Learning Objectives
    • ● Background Information
    • ● 1. Complaints
      • ● Warm-up Questions
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Business Culture
    • ● 2. Claims and Settlements
      • ● Warm-up Questions
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Business Culture
    • ● 3. Maintaining Business Relationship
      • ● Warm-up Questions
      • ● Situational Dialogues
      • ● Useful Expressions
      • ● Role Play
      • ● Business Culture
    • ● Topic for Moral Education
    • ● Listening Practice
    • ● Language Focus A
    • ● 教学视频1:Entertaining Claims
    • ● Language Focus B
    • ● 教学视频2:Refusing a claim
    • ● 拓展学习资源
Business Culture
  • 1 Negotiating ...
  • 2 CCPIT
  • 3 Expressions ...
  • 4 Tips for&nbs...

Negotiating Goal: Contract or Relationship?

Negotiators from different cultures may tend to view the purpose of a negotiation differently. For deal makers from some cultures, the goal of a business negotiation, first and foremost, is a signed contract between the parties. Other cultures tend to consider that the goal of a negotiation is not a signed contract but rather the creation of a relationship between the two sides. Although the written contract expresses the relationship, the essence of the deal is the relationship itself.

According to one survey over 400 persons from twelve nationalities, 74 percent of the Spanish respondents claimed their goal in a negotiation was a contract, whereas only 33 percent of the Indian executives had a similar view. The difference in approach may explain why certain Asian negotiators, whose negotiating goal is often the creation of a relationship, tend to give more time and effort to negotiation preliminaries, while North Americans often want to rush through this first phase of deal making. The preliminaries of negotiation, in which the parties seek to get to know one another thoroughly, are a crucial foundation for a good business relationship. They may seem less important when the goal is merely a contract.

It is therefore important to determine how your counterparts view the purpose of your negotiation. If relationship negotiators sit on the other side of the table, merely convincing them of your ability to deliver on a low-cost contract may not be enough to land you the deal. You may also have to persuade them, from the very first meeting, that your two organizations have the potential to build a rewarding relationship over the long term. On the other hand, if the other side is basically a contract deal maker, trying to build a relationship may be a waste of time and energy.

Say "True" or "False" according to the passage. Then correct the false statements.

1. Cultures affect transactions people make and the way they negotiate. 

    True.

2. Negotiators from different cultures may tend to view the purpose of a negotiation similarly.

    False. 

    Negotiators from different cultures may tend to view the purpose of a negotiation differently.

3. Indian executives are more likely to view their goal in a negotiation as a contract than Spanish executives are. 

    False. 

    Spanish executives are more likely to view their goal in a negotiation as a contract than Indian executives are. 

4. Asian negotiators tend to give more time and effort to negotiation preliminaries.

    True.

5. Trying to build a relationship with North American negotiators may be a waste of time and energy.

    True.