目录

  • Introduction
    • ● Course Introduction
  • 期末
    • ● 介绍
    • ● 期末打分表及结果
  • U1 Introducing Yourself
    • ● Warm Up
    • ● Introducing Yourself
    • ● Task
    • ● 视频
    • ● 练习音频
    • ● ppt
  • U2 Using the telephone
    • ● Review
    • ● Warm Up
    • ● Using the Telephone
    • ● Task
    • ● 视频
    • ● 练习音频
    • ● text
  • U3 Making appointments
    • ● review
    • ● warm up
    • ● text
    • ● ppt
    • ● 练习音频
    • ● 视频
    • ● task
  • U4 Receiving Visitors
    • ● review
    • ● text
    • ● 练习音频
    • ● 视频
    • ● task
  • U5 describing your company's products
    • ● review
    • ● text
    • ● task
  • U6 Makeing Travel Aggrangments
    • ● review
    • ● text
    • ● task
    • ● ppt
  • U7 Staying at a hotel
    • ● review
    • ● text
    • ● task
    • ● ppt
  • U8 Showing Visitors Around the Company
    • ● review
    • ● text
    • ● task
  • U9 Explaining How Something Works
    • ● review
    • ● text
    • ● task
  • U10 Rescheduling Plans and Arrangements
    • ● review
    • ● text
    • ● task
  • U11 Analysing Your Competitors
    • ● review
    • ● text
    • ● task
  • U12 Business Letters and Presnting Information
    • ● review
    • ● text
    • ● task
  • 商务英语信函
    • ● 商务英语信函格式
    • ● 商务英语写作基本技巧
    • ● 商务电子邮件格式以及写作技巧
    • ● coursework
  • U13 Travelling on Business
    • ● text
  • U14 Presenting a new product
    • ● text
  • U15 Entertaining Visitors
    • ● text
  • U16 Complaing about products and services
    • ● text
  • U17 Comparing Products
    • ● 视频
    • ● ppt
  • U18 Negotiating Prices
    • ● 视频
    • ● ppt
  • U19 Negotiating Delivery
    • ● 视频
    • ● ppt
  • U20 Concluding a deal
    • ● 视频
    • ● ppt
  • Take the flight
    • ● Take the flight
    • ● Check-in(办理登机手续)
    • ● Security Inspection(安全检查)
    • ● Contrabands(飞行违禁品)
    • ● Signs at the airport(机场标识)
  • Model II On the Plane (第二章 飞行中)
    • ● Boarding (登机)
    • ● Inflight Meal (机上用餐)
  • Model III Arrival (第三章 入境)
    • ● Immigration(入境检查)
    • ● Customs Declaration    (海关申报)
    • ● Currency Exchange(货币兑换)
    • ● Baggage lost (行李丢失)
    • ● Lost the way(迷失方向)
  • Model IV Business Reception & Arrangement (第四章 商务接待与安排)
    • ● Make Introduction(介绍)
    • ● Meeting Guests at the airport (接机)
    • ● Making appointments(预约)
    • ● Rescheduling(改约)
  • Model V Hotel Accommodation (第五章 酒店住宿)
    • ● At the Hotel (酒店)
    • ● Hotel reservation(酒店预订)
    • ● Check into the Hotel(酒店入住)
  • Model VI Business Banquet (第六章 商务宴会)
    • ● Banquet Speech(宴会致辞)
    • ● Western cuisine(西式餐饮)
    • ● Chinese cuisine(中式餐饮)
    • ● Entertain the guest(款待客人)
  • Model VII Business Visiting (第七章 商务参观)
    • ● Company Visit(公司参观)
    • ● Factory Tour(工厂参观)
    • ● Company Presentation(公司展示)
  • Model VIII Business Exhibition(第八章 商务会展)
    • ● Preparation for Exhibition(会展准备)
    • ● Reception Etiquette in the Exhibition(接待礼仪)
    • ● Means of Promotion in the Exhibition(营销手段)
  • Business Negotiation(第九章 商务谈判)
    • ● Pricing    (价格)
    • ● Shipment & Packing(包装和运输)
    • ● Terms of Payment(付款方式)
    • ● Complaint and claims(申诉与索赔)
    • ● Sign the contract (签订合同)
  • Business Conference (商务会议)
    • ● Conference prepation (会议准备)
    • ● Conference invitation (会议邀请)
    • ● Conference operation (主持会议)
  • 问卷调查
    • ● 问卷调查
  • Find a job
    • ● how to find a job?
    • ● how to prepare for  a job interview?
    • ● how to win a job interview
    • ● Expanded reading
    • ● how to write self-introduction for a job interview
    • ● what questions to be asked during a job interview
  • Simulation of job-interview
    • ● practice & show
    • ● how to adapt to a new job
    • ● Expanded reading
  • Entertaining visitors
    • ● how to pick up vistors at the airport
    • ● how to entertain visitors appropriately
    • ● how to make a welcome speech
    • ● Expanded reading
    • ● Case: entertaining US visitors
At the Hotel (酒店)
  • 1 学习目标
  • 2 视频
  • 3 章节测验

I. Learning Objective 学习目标

a. Grasp the language about hotel services and facilities.

b. Be able to grasp the basic knowledge of the hotel.

Notes:

double room                             双人间(大床房)

twin room                               双床间

        single room                             单人间

an on-line computer                     联网电脑

pick-up service                         专车接送

breakfast voucher                       早餐券

photocopy 复印

Front Desk 前台

Catering Service             餐饮部

Laundry Service               洗熨部

Business Center 商务中心

Floor Service Desk             楼层服务台