Task 3:Knowing about the Guidelines for Teamwork
Read the following leaflet about teamwork guidelines and answer the questions below
Teamwork Guidelines
The success or failure of business projects often depends on how well teams work. For teamwork to be successful, teams and individual team members need to have clear, shared goals, a sense of commitment, the ability to work together, mutual accountability, access to needed resources and skills, and other elements of effective teams. Teamwork guidelines will help you and your team build the groundwork for positive relationships and productive meetings.
Teamwork Guidelines All together now. Get all team members involved in completing the tasks and improving team relationships. Are you listening? Listen actively when other team members talk. Be agile. When conditions change unexpectedly, make rapid adjustments to the schedule and to work assignments. Communicate, communicate, and communicate. Keep talking. Praise other team members for their accomplishments. Provide constructive feedback to each other. Disagree when necessary. Encourage healthy conflicts. Resolve these conflicts in a collaborative fashion Follow the rules. Establish ground rules for team members’ behavior. Have fun. Encourage team members to enjoy what they do. Periodically celebrate team’s successes. Lead and follow. Don’t wait for a heroic leader to take charge. Distribute leadership functions among team members so everyone is a leader and a follower. Share all information. Don’t hold anything back. Share all relevant information with the team. Avoid blame-storming. When things go wrong, avoid the temptation to blame each other. Trust others. Unlike traditional teams of past years, you don’t have the time to go through a lengthy period of building trust. Make an assumption that all members of your team are trustworthy. For your part, earn trust by being accountable for completing the tasks assigned to you. |
1. What are you supposed to respond when other team members talk?
2. How do you react when conditions change unexpectedly?
3. In what way can you tackle conflicts when they occur?
4. Why should the leader delegate leadership responsibilities among team members?
5. How should teammates behave when something is wrong?
6. As a team member, how can you earn trust from others?
Task 4:Scanning for Specific Information
Scan the following extract and find some sentences in this passage to complete the statements below the extract.
Competition in A Team You may as well admit it. When your co-worker gets praised from supervisors, you feel a little bit jealous. Perhaps it even pushes you to work a little longer and harder, in hope of capturing the interest of those managers yourself. Some say competition among employees is helpful because it keeps workers working and interested in their jobs. Others believe competition has reached dangerously high levels. Jobs are the question now, and people are worried somebody else might get promoted while they get the boot. Competition has got to the point that some people are looking for ways to destroy their perceived rivals. A group of 150 American executives were surveyed recently. More than half of them said that competition among employees was more prevalent now than 10 years ago. |
1. Some say _____________________ because it motivates workers to keep working hard. and The contrary opinion is that __________________________________________.
2. The competition is so severe that some people begin to __________________________.
3. According to many American executives, competition among employees _____________
___________________________.
Task 5:Identifying Specific Words
Scan the following open letter as soon as possible and then finish the timing and words identifying tasks below.
Bentley International Service Group, Inc. Welcome, As an employee of Bentley International Service Group, Inc., you and your family are eligible (有资格的) for participation in the Bentley Employees Federal Credit Union. The Credit Union advised that currently only a $10.00 minimum savings account balance is required to become a lifetime member of the Credit Union. The Credit Union has also advised that they offer a full range of products and services, outlined below: · Consumer loans—New and used autos, credit cards, signature loans, and other loan types. All with low rates and competitive terms. · A choice of four checking account plans. · Real estate loans—home loans and mortgage. · ATM cards that allow you to access your account through the STAR and PLUS ATM networks and explore point-of-sale terminals. · Full range of savings accounts and Individual Retirement Accounts (IRAs). Many more services will be added in the future, including insurance and investments. To ask any question on their products or services, please stop by one of their branch facilities or call their Telephone Service Center at 555-3457. Sincerely, Lisa Wong Branch Manager |
FAST READING TIMING
Read the passage as fast as you can. How long did it take?
____________ minutes _____________ seconds
Words Identifying
1. Mark one of the following words that appear more than once in the first paragraph , and circle them in the passage.
A. Union
B. United
2. What is “IRAs”?
A. Information Remote Access System
B. Individual Retirement Accounts
C. Inland Revenue Authorities
3. Find and circle the words, which may appear more than three times in this open letter.
A. loans B. service C. account D retirement