Part 3 Practical Reading
In this part, you will read about a job description which may show you the basic components of a job description and the responsibilities of an administrative assistant.
Task 3：Knowing about job description
Read the following job description and fill in the blanks in no more than 3 words.
Job Description
Job descriptions are written by Human Resources professionals, hiring managers and supervisors to communicate the specific duties assigned to the roles within their organizations. Job descriptions are often used in job advertisements as guides for job seekers.
A job description includes the job title, expected duties, goals, objectives, minimum qualifications, education requirements and pay range for a specific employee’s position. It should be detailed but simple. It may also list the job titles that appear above and below the position on the company’s organizational chart.
The following is an example of a job description.
Administrative Assistant Job Title: Administrative Assistant Reports to: Supervisor/Manager Summary Provide administrative support to a department and/or Manager. Duties include general clerical and receptionist work. Project a professional company image through in-person and phone interaction. Primary Responsibilities l Answer telephones and transfer to appropriate staff member. l Meet and greet clients and visitors. l Create and modify documents using Microsoft Office. l Research price and purchase office furniture and supplies. l Setup and coordinate meetings and conferences. l Collect and maintain PC inventory. l Provide office orientation for new employees. l Setup accommodation and entertainment arrangements for company visitors. l Other duties as assigned. Knowledge and Skill Requirements l Basic reading, writing, and arithmetic skills required. l Knowledge of Microsoft Office and telephone protocol. Duties require professional verbal and written communication skills and the ability to type 50 wpm. Working Conditions Working conditions are normal for an office environment. |
1. The administrative assistant reports to the _____________________.
2. While communicating with clients or visitors, the administrative assistant should project a _____________________.
3. The administrative assistant should be able to use _____________________ to compile documents.
4. When the company has visitors, it the administrative assistant’s duty to arrange for _____________________.
5. _____________________ communication skills are required to perform the job well.
6. The administrative assistant work in a _____________________.
Task 4：Identifying Jobs Descriptions
The following are six job titles and six basic job descriptions. Skim the job descriptions and match them to the job titles.
Job Title |
A. Production Manager | B. Human Resources Manager |
C. Sales Manager | D. Event and Trade Show Marketer |
E. Customer Service Manager | F. Network Engineer |
| Basic Job Descriptions |
| 1. Plan, direct, and coordinate human resource management activities of an organization to maximize the strategic use of human resources and maintain functions such as employee compensation, benefits, training, recruitment, personnel policies, employee services, and regulatory compliance. |
| 2. Manage the operations of all production areas to ensure that volume, cost, and quality standards are achieved. Plan and establish work schedules, staffing requirements, and production sequences to maximize productivity. Provide production process analysis and makes recommendations on solutions to process improvements. Familiar with a variety of the field’s concepts, practices, and procedures. Manage subordinate staff in the day-to-day performance of their jobs. |
| 3. Responsible for overseeing the sales department within a company or organization. Set local and regional sales quotas, manage sales support staff and representatives, and advise company about sales performance. |
| 4. Responsible for overseeing the customer service department and ensuring the company or corporation delivers the highest level of customer service possible. Supervises agents, trains, coaches, and mentors employees. |
| 5. Responsible for installing and maintaining computer communication networks at a company or organization. Ensure networks are running smoothly and upgrades networks to provide maximum performance. Undertake routine preventative measures and implement, maintain and monitor network security. |
| 6. Visit trade shows to demonstrate products and services to an audience. Sets up booths, demonstrates product or service, answers questions, and disassembles booth at the end of the show. Answer questions about product. Tell customers why product is better than competitors and suggest specific product purchases. |
Wuhan University (WHU) is a comprehensive and key national university directly under the administration of the Ministry of Education. It is also one of the "211 Project" and "985 Project"universities with full support in the construction nd development from the central and local government of China.
The history of Wuhan University can be traced back to Ziqiang Institute, which was founded in 1893 by Zhang Zhidong, the then governor of Hubei Province and Hunan Province in the late Qing Dynasty. In the process of development and evolution, the institute changed its name several times before it was finally named Wuhan National University in 1928. It is one of the earliest comprehensive national universities in modern China. By the end of 1946, the university had established 6 colleges, the colleges of liberal art, law, sciences, engineering, agriculture and medicine. In 2000, an amalgamation of the former Wuhan University, Wuhan University of Hydraulic and Electric Engineering, Wuhan Technical University of Surveying and Mapping, and Hubei Medical University was announced, which ushered in a new era in its 100-odd years of development.
