Part One   Introduction

Etiquette is an important part of social interactions and there are different etiquette rules for different situations. Good etiquette helps leave a good impression and so it is crucial for professional success. Having manners means you are a respectful person and considerate of others. Use of etiquette can convey respect of other cultures, traditions, or religions. Good business etiquette is even more important if you are dealing with people from different cultures and countries. If you don’t show understanding of specific business etiquette and you disregard these hidden rules, you could lose your important business connections. Even if you aren’t intentionally rude, it could hinder your business relations.

This unit aims to help students have a deep understanding about the rules of different social etiquette. It is made up of 6 projects. Each project is designed for a specific purpose which you may refer to the instruction below.

Before you begin teaching this unit, we suggest that you:

● Preview all the videos, articles and exercises so that you are familiar and comfortable with the contents;

● Understand the cultural and social etiquette in different countries in advance, such as,

▪ Russia (Project 2, Task 2), China (Project 5, Passage B), Pakistan (Project 5, Passage C). Compare the cultural etiquette between the countries in the unit and those in the UK and the USA, find out the similarities and differences.

▪ Job Interview Tips (Project 2, Task 4), the business etiquette rules of interview, how to make an appointment, reception, telephone etiquette, how to write business letters, etc.

● Prepare some common social media platforms. It will allow your students to share their knowledge with each other and get your feedback effectively.