目录

  • 1 Unit 1 Careers
    • 1.1 第一学时 Lead-in
    • 1.2 第二课时 Vocabulary
    • 1.3 第三课时 Reading  Ten ways to improve your career
    • 1.4 第四课时 listening
    • 1.5 第五课时Language review: modal verbs
    • 1.6 第六课时 language skills: telephone conversation
    • 1.7 第七课时 Interview skills
  • 2 Unit 2 Companies
    • 2.1 第一课时 Lead-in
    • 2.2 第二课时 Vocabulary
    • 2.3 第三课时 Reading
    • 2.4 第四课时 Listening
    • 2.5 第五课时 Language Review 一般现在时
    • 2.6 第六课时 Skills How to make an effective presentation
  • 3 Unit 2 companies: expanded knowledge
    • 3.1 Business vocabulary
    • 3.2 Defining organization
    • 3.3 Company Structure
    • 3.4 Case study-outsource/keep in-house
    • 3.5 Test
    • 3.6 Expanded reading
  • 4 Uni t3 Selling
    • 4.1 第一课时 Lead-in
    • 4.2 第二课时 Vocabulary
    • 4.3 第三课时 Reading
    • 4.4 第四课时 Listening
    • 4.5 第五课时 Language review
    • 4.6 第六课时 language skills
      • 4.6.1 neogtiation videos
        • 4.6.1.1 negotiating skills
    • 4.7 第七课时 Writing: Diagram
  • 5 Unit 4 Great ideas
    • 5.1 第一课时 Lead-in
    • 5.2 第二课时 Vocabulary
    • 5.3 第三课时 Reading
    • 5.4 第四课时 Listening
    • 5.5 第五课时 Language review
    • 5.6 第六课时Language skills
      • 5.6.1 meeting agenda
      • 5.6.2 meeting minutes
  • 6 第五单元 Unit5 Stress
    • 6.1 第一课时 Lead-in
    • 6.2 第二课时 Vocabulary
    • 6.3 第三课时 Reading
    • 6.4 第五课时 Language review
    • 6.5 第六课时 Language skills
  • 7 Unit  6 Entertaining
    • 7.1 第一课时 Lead in
    • 7.2 第二课时 Vocabulary
    • 7.3 第三课时 Reading
    • 7.4 第五课时 Language review
    • 7.5 第六课时 language skills
  • 8 Unit 7 Marketing
    • 8.1 第一课时 Lead-in
    • 8.2 第二课时 Vocabulary
    • 8.3 第三课时 Reading
    • 8.4 第四课时Listening
    • 8.5 第五课时Language review
    • 8.6 第六课时 Language skills
  • 9 Unit 8 Planning
    • 9.1 第一课时 Lead-in
    • 9.2 第二课时 Vocabulary
    • 9.3 第三课时Reading
    • 9.4 第四课时 Listening
    • 9.5 第五课时 Language review
    • 9.6 第六课时 language skills
  • 10 第九单元 management
    • 10.1 第一课时 Lead-in
    • 10.2 第二课时 Vocabulary
    • 10.3 第三课时 Reading
    • 10.4 第四课时 Listening
    • 10.5 第五课时Language review
    • 10.6 第六课时 Language skills: Socializing and entertaining
      • 10.6.1 being on time
      • 10.6.2 How to dress for business world
      • 10.6.3 How to adress people
      • 10.6.4 How to give gifts
  • 11 Unit 10 Conflict
    • 11.1 第一课时 Lead-in
    • 11.2 第二课时Vocabulary-word building
    • 11.3 第三课时 Reading Conflict management
    • 11.4 第四课时 listening
    • 11.5 第五课时Language review Conditionals
    • 11.6 第六课时
  • 12 Course introduction
    • 12.1 Know career path
    • 12.2 课程前测
  • 13 Leadership
    • 13.1 Vocabulary Learning
    • 13.2 Qualities/personality of good leaders
    • 13.3 skills for decision making
    • 13.4 Types of leadership
  • 14 Employment
    • 14.1 Business Vocabulary
    • 14.2 Job-hunting
    • 14.3 Recruitment
    • 14.4 Skills for managing meetings
    • 14.5 Case study-advertise for a GM
    • 14.6 Simulation of job interview
  • 15 Find a job
    • 15.1 how to find a job?
    • 15.2 how to prepare for  a job interview?
      • 15.2.1 how to write self-introduction for a job interview
      • 15.2.2 what questions to be asked during a job interview
    • 15.3 how to win a job interview
    • 15.4 Expanded reading
  • 16 Recruit staff
    • 16.1 Recruitment process
    • 16.2 Case study-to choose the right person
    • 16.3 Expanded reading
  • 17 Simulation of job-interview
    • 17.1 practice & show
    • 17.2 how to adapt to a new job
    • 17.3 Expanded reading
  • 18 Money
    • 18.1 Financial Terms
    • 18.2 Dealing with Figures
  • 19 Branding
    • 19.1 Business Vocabulary
    • 19.2 Definition and related concepts
    • 19.3 Brand image (outsourcing production)
    • 19.4 Small case studies and skills training
    • 19.5 Case study-Caferoma
  • 20 Advertising
    • 20.1 Business Vocabulary
    • 20.2 Advertising media and methods
    • 20.3 Designing advertising campaign
    • 20.4 Case analysis-Nike Ads
      • 20.4.1 How to do presentations?
  • 21 Quality
    • 21.1 Vocabulary learning
    • 21.2 skIlls for handling telephone complaints
    • 21.3 Students' videos
  • 22 Meetings
    • 22.1 Business Vocabulary
    • 22.2 qualities and job roles of Assitants or secretaries
      • 22.2.1 Qualites of assistants
      • 22.2.2 Job roles of assistants
    • 22.3 How to arrange meetings?
    • 22.4 how to run meetings
    • 22.5 how to take mintues
    • 22.6 expanded reading
  • 23 Business Ethics
    • 23.1 Introduction to business ethics
    • 23.2 Inspiring-business ethics
    • 23.3 Expanded reading
    • 23.4 students ‘ videos
  • 24 Business travel
    • 24.1 Business Vocabulary
    • 24.2 Business traveler's priorities
    • 24.3 Ss' presentations
    • 24.4 Skills training-making telephone calls
    • 24.5 case study--Choose a best hotel for seminar
  • 25 Entertaining visitors
    • 25.1 how to pick up vistors at the airport
    • 25.2 how to entertain visitors appropriately
    • 25.3 how to make a welcome speech
    • 25.4 Expanded reading
    • 25.5 Case: entertaining US visitors
  • 26 Cross-cultural communicaiton
    • 26.1 Business Vocabulary
    • 26.2 Concepts related to culture
    • 26.3 Cross-cultural business protocol
    • 26.4 Skills for social English
    • 26.5 Case study-Entertaining visitors from China
    • 26.6 Project-Entertaining Australian visitors
  • 27 期末调研
    • 27.1 课程教学质量调查
  • 28 Managing Change
    • 28.1 Vocabulary Learning
    • 28.2 Definition of Change Management
    • 28.3 Listening materials
    • 28.4 Reading materials
  • 29 复习拓展训练
    • 29.1 案例分析-乐视
    • 29.2 挽救公司方法
  • 30 Competition
    • 30.1 Vocabulary Learning
    • 30.2 Competitiveness
    • 30.3 第三届产品英文推介大赛
    • 30.4 第四届创意产品英文推介大赛
    • 30.5 Sample of business negotiation
    • 30.6 Students' negotiation videos
  • 31 Innovation
    • 31.1 Vocabulary Learning
    • 31.2 Innovation
  • 32 Trade
    • 32.1 Vocabulary Learning
    • 32.2 Defining organization
    • 32.3 Company Structure
    • 32.4 Skills for socializing and networking
    • 32.5 Expanded reading
第一课时 Lead-in

What is management

From www.managementstudyguide.com

Management is a universal phenomenon. It is a very popular and widely used term. All organizations - business, political, cultural or social are involved in management because it is the management which helps and directs the various efforts towards a definite purpose. According to Harold Koontz, “Management is an art of getting things done through and with the people in formally organized groups. It is an art of creating an environment in which people can perform and individuals and can co-operate towards attainment of group goals”. According to F.W. Taylor, “Management is an art of knowing what to do, when to do and see that it is done in the best and cheapest way”.

Management is a purposive activity. It is something that directs group efforts towards the attainment of certain pre - determined goals. It is the process of working with and through others to effectively achieve the goals of the organization, by efficiently using limited resources in the changing world. Of course, these goals may vary from one enterprise to another. E.g.: For one enterprise it may be launching of new products by conducting market surveys and for other it may be profit maximization by minimizing cost.

Management involves creating an internal environment: - It is the management which puts into use the various factors of production. Therefore, it is the responsibility of management to create such conditions which are conducive to maximum efforts so that people are able to perform their task efficiently and effectively. It includes ensuring availability of raw materials, determination of wages and salaries, formulation of rules & regulations etc.

Therefore, we can say that good management includes both being effective and efficient. Being effective means doing the appropriate task i.e, fitting the square pegs in square holes and round pegs in round holes. Being efficient means doing the task correctly, at least possible cost with minimum wastage of resources.

Good managers need to lead, motivate, inspire and encourage people. Follow these tips to learn how to hire, fire, discipline and evaluate employees; and deal with other management issues.

You’ve probably listened to motivational speakers like Tony Robbins, who focus on how to make a better you. But, in your small business, you need to know how to motivate a team—not just yourself. And you need to help focus their motivation on factors that will allow your team to work together successfully. It’s not about self-actualization; it’s about success for your team and your business.

Here are five ways to keep your small business team motivated.

1. Understand the Team’s Specific Carrots and Sticks

When you’re working on motivating a company of 2000 people, you have to work with generalities. But when your team is five people, it is easy to learn what things they really like. (You should actually avoid sticks if at all possible.)

For instance, a big catered lunch from everyone’s favorite restaurant may be a great way to celebrate the successful completion of a project. But, if your five-member team consists of one vegan, one person with religious diet restrictions, one with allergies to seafood and soy, one with gluten intolerance, and another one on a keto diet, a group lunch sounds implausible.

Bonuses, praise, and time off are common carrots, but you need to determine what is specifically wanted by the group to choose the most effective carrot. You can approach motivation creatively but also ask your team members what they find motivating. Their answers may surprise you.

2. Become a Great Manager to Motivate Your Team

Becoming a great manager is a serious challenge for most individuals. Very few companies offer effective management training, which means that you probably need to pursue training on your own. Gallup polls found that 75% of voluntary turnover is due to factors that the manager can influence. If your team members have one foot out of the door, they are not going to be motivated, so it’s time to get training.

You can learn how to become a great manager by finding a mentor, taking a formal class, or hiring a coach. You can also read management books and apply what you’ve learned. No perfect answer exists that will work for every manager. But, when your team knows you are there for them—are supportive, honest, and have their backs—their motivation will increase.

3. Share the Big Picture to Motivate Your Team

A lot of work is, well, work. You need to write reports. You need to file tax returns. Payroll runs every other week, rain or shine. Sometimes your team may only see their own portion of the job and their outlook can become depressing. Make sure your team gets the big picture view and knows how their piece fits in with everyone else’s.

They need to understand why their work is necessary for the success of the whole team and the whole business. They need to know what happens to their work after it leaves their desk. Knowing how work coalesces is important for the good of the team, the clients, and the business as a whole. Understanding the big picture can help motivate your small business team to do a great job.

4. Fire the Bully to Motivate Your Team

A Tiny Pulse study found that the number one way to get employees motivated to “go the extra mile” for the team is good camaraderie with their peers. You can’t force friendships, although you can encourage team building. More importantly, you can get rid of the people who tear their teammates down, or who work hard to put themselves at the top by stepping on everyone else.

A good manager stops the bully in her tracks. Sometimes coaching can fix the problem, but other times you may need to fire the bully. No matter how good the bully is at her job, if she’s damaging the team, that person needs to go. Your team will become far more motivated if all of the team members practice positive workplace interaction.

5. Make the Physical Environment Pleasant to Motivate Your Team

A team manager may have difficulty influencing the work environment the team experiences. You may find that the environment is out of your reach—if a manager above you is calling the shots. Acknowledge that this is tough but try to identify factors that you can affect.

The Harvard Business Review found that access to natural light and views of the outdoors make employees happier with a better sense of wellbeing in the office. Happier employees are more motivated to perform productively.

Likewise, an open office plan can actually make employees less effective, less collaborative, and less motivated. Another Harvard study found that people in open offices spend:

· 73% less time in face-to-face interactions

· 67% more time on email

· 75% more time on instant messenger

This does not sound motivating or effective for your employees. Any physical environment where they don’t feel comfortable will affect their motivation. Make sure that your employees have space and the resources they need to do their job.

The Bottom Line

Overall, employee motivation comes and goes, so don’t panic if your team is having a dull day. As the manager of a team, you’ll need to keep motivation in the forefront. If your team isn’t working well, knowing how to motivate the team—and specifically your team—can make a world of difference.

Get to know your people; provide support, praise, and resources; get rid of the bad apples, and you’ll find that your employees are motivated and effective.