背景知识
Business etiquette plays a very important role in business communication. Before reading the text, watch the video clip and pay attention to the tips on:
How to make a good impression on your business partner.
How to dress appropriately on business occasions.
How to deal with foreigners and establish successful business relationship.
Task Watch the video and finish the exercise.
Words
impressive a.给人深刻印象的
fantastic a. <口>极好的,极出色的
spacious a.宽敞的;广大的;大规模的
irritation n.恼人的事
tap v.轻叩,轻拍
jargon n.行话;术语
kick v.戒除
sympathy n.同情;志同道合
imaginative a.想象的;虚构的
bugbear n.使人憎恶的东西;棘手的问题
air v.公开表示(意见、不满等)
grievance n.不满,苦衷,委屈,怨愤
Phrases & Expressions
pet peeves 经常抱怨的问题;不能忍受的事
make an effort努力,尽力
sort out解决(某个问题等)
Language Points(语言点)
impressive: a. having a strong effect on sb., especially through size, or importance
e.g. The earthquake is one of the most impressive geological phenomena.
fantastic: a. marvelous, excellent
e.g. You passed your test? Fantastic!
spacious: a. having or providing much space; roomy
e.g. The house has a spacious kitchen and dining area.
irritation n. sth. that keeps troubling or annoying someone
e.g. Don’t allow a minor irritation in the workplace to influence your determination.
reveal: v. to make (facts, etc.) known
e.g. The survey revealed that the house wasdamp.
Her answers revealed her to be innocent.
tap: v. to strike (sth.) lightly with sth.
e.g. Who’s tapping at the window?
n. (sound of a) quick light blow
e.g. She gave the lid a few gentle taps toloosen it.
pet peeve: a minor that an individualidentifies as particularly annoying to them, to a greater degree than othersmay find it
e.g. Grammatical mistakes are his pet peeves.
concentration: n. complete attention;intense mental effort
e.g. I found it hard to keep my concentration with such a noise going on.
kick v. to give up
e.g. Doctors should try to persuade smokers to kick the habit.
sympathy :n. sharing the feelings of others(especially feelings of sorrow or pain)
e.g. My sympathies are with the jobless in this dispute.
imaginative: a. marked by independence andcreativity in thought or action
e.g. You should adopt a more imaginative approach to decorate the classroom at Christmas.
make an effort to: struggle, to try
e.g. The prisoner made an effort to escape,but he couldn’t climb the prison wall.
sort out: to find a solution to (aproblem/one’s problems, etc.)
e.g. Roy is an expert so they gave him afree hand to sort out the problem.
grievances: n. real or imagined cause forcomplaint or protest
e.g. The manager agreed to settle the workers’ grievances.
air one’s grievances: to complain, to protest
让人讨厌的办公室习惯
(罗布在休息时间领着珍妮弗参观办公楼)
罗 布: 珍尼弗,我们现在来到崭新的大楼里了,很漂亮,不是吗?
珍尼弗:哦,是的,这栋楼太好了!真的很现代也很宽敞。
罗 布: 是的,但是这个地方是否也会有让你觉得讨厌的东西?
珍尼弗:是的,像所有办公室一样,我想桌子上会留下许多还没冲洗的咖啡杯,垃圾到处都是。我真的很讨厌那样。
罗 布:你知道,世间无完美之事。有些人的行为真是让人恼火。一项新的调查揭示了一些最让人讨厌的办公室习惯,我来跟你分享一下。但是我先问你一个问题。
珍尼弗:真烦人——你告诉我之前总是要我回答你的某个问题。
罗 布:你会乐意回答的,真的!你知道下面哪一项是最令人厌烦的办公室习惯吗?a. 敲桌子; b. 开会迟到;c. 讲行话。
珍尼弗: 这些都是非常糟糕的习惯,哪一个我都不喜欢,但是我会选a)敲桌子。
罗 布:好吧,我马上让你知道答案。管理协会最近对2000位经理做了问卷调查,想知道他们最不能容忍办公室员工做哪些事情。他们把敲桌子列入了最烦人的办公室习惯前十名。事实上,任何一种敲打都会分散注意力。但是对于喜欢敲打的人来讲,他们怎样才能改掉这个习惯呢?他们也许并没有意识到自己的行为,因此我们应该要理解。
珍尼弗: 是的,但有一件我无法理解的事就是讲行话。
罗布:是的,调查表明这是接近最令人讨厌的办公室习惯榜首的一个问题。你的老板经常讲一些行话吗?
珍尼弗:我可不能乱讲,他有可能在听!但确实有一些经常用的术语。你知道“盒子外思考”其实指的是要富有想象力地思考,用新的想法取代传统想法吗?
罗布:是的,“触碰基地”的意思是商讨事情的进展。我想员工们会对这些行话很恼火,因为人们通常不会这样说话。
珍尼弗:好吧,罗布,排名首位的让人讨厌的习惯是什么?
罗布:根据调查,最令人厌烦的事情就是开会迟到。我猜当你努力做到守时而别人却迟到一定很讨厌。
珍尼弗:是的,一直被迫等待或某人进来晚了打扰到别人真是讨人厌。
罗布:但是如果每一个办公室员工都对他们的同事头痛,谁应该来舒缓这种紧张的办公气氛?一个坏的工作氛围不是什么好事情,对吧?
珍尼弗:我想直接主管们有责任去处理这些问题。人们应该有机会表达自己的不满。好吧,让我来告诉你我最烦你的是什么……
罗布:对不起,珍,我们时间到了。
Task 1 Complete the table with the appropriate information on textbook page 20.
Task 2 Decide whether the statements are true or false according to the conversation.
Task 3 Discuss with your partner about some annoying habits in your dormitory.