I.Learning Objectives

1. Grasp the essentialparts of a written farewell speech and the instructions of  delivering a farewell speech orally;

2. Learn the basicprocedure of sending off the tour group;

3. Master someuseful words and samples sentences for recreation.

 II.Learning Requirements

1. Discusson the preview questions on Section III;

2. Finishstudying 1 video given by the lecturer in 3.7;

3. Finishself-learning about the learning material in 3.7;

4. Finish all theexercises in 3.7;

5. Finish theextra reading.

 III.Preview Questions

1. How to make afarewell speech?

2. What pointsshould be highlighted in the speech?

3. Whatexpressions could be adopted in making the speech?

4. How to preparefor sending off the tour group?

5. How to handlethe issues after sending off the tourists?

IV.Key Words / Useful Sentences / Sentence Structures

1. Partingis such sweet sorrow. 分别时分是如此的甜蜜与苦涩。

2. OKtickets 定期客票

3. Confirmthe time for the delivery of luggage. 确认行李托运时间。

4. the minifridges 小冰箱

5. package tour 跟团游，套餐游

Video 1

Video 2