Objective:
Learn to deal with people at work;
In an ideal world, co-workers arealways professional, positive, and efficient. Unfortunately, there areexceptions and you have to develop strategies for dealing with difficultsituations and difficult personalities. This requires intelligence, tact, andprofessionalism. Look at the following useful expressions for dealing withpeople.
A Before we start, I think you should know…
B This is good—it just needs a few minor changes.
C Let’s work on this together.
D I wanted to tell you before anyone else does—we’re planning to…
E I like this idea, but it’s not what we need right now.
F We’re all ultimately working toward the samething.