目录

  • 1 Change
    • 1.1 视听学习 Change management; A framework for change
    • 1.2 商务知识 Positive impacts of change in business
    • 1.3 阅读理解 A sweet success; Getting back on top
    • 1.4 职业技能 Managing resistance to change
    • 1.5 商业文化 Attitudes to change
    • 1.6 技能拓展 The disorganized organizatin
    • 1.7 商务写作 Emails
    • 1.8 课程思政-商务英语学“习”
  • 2 Responsibility
    • 2.1 说课+录课视频
    • 2.2 视听学习 Business ethics; Making the commitment
    • 2.3 商务知识 Seven steps to effective corporate social responsibility
    • 2.4 阅读理解  Just good business; Greenwashing
    • 2.5 职业技能 Taking responsibility
    • 2.6 商业文化 Variations in values
    • 2.7 技能拓展 Called to account
    • 2.8 商务写作 Memos
    • 2.9 课程思政-商务英语学“习”
  • 3 Governance
    • 3.1 视听学习 Corporate governance in Japan;  The great pay debate
    • 3.2 商务知识 Characteristics of good corporate governance
    • 3.3 阅读理解 Message in a bottle of sauce; Let the fight begin
    • 3.4 职业技能 Summarizing
    • 3.5 商业文化 Attitudes to interruptions
    • 3.6 技能拓展 Spinning the truth
    • 3.7 商务写作 Press releases
    • 3.8 课程思政-商务英语学“习”
  • 4 Start-ups
    • 4.1 视听学习 Qualities of three innovators; The birth of a business
    • 4.2 商务知识 Steps to start a business
    • 4.3 阅读理解  Spreading the word; A business plan
    • 4.4 职业技能 Reviewing achievement
    • 4.5 商业文化 Giving praise
    • 4.6 技能拓展 Prize pitch
    • 4.7 商务写作 Faxes
    • 4.8 课程思政-商务英语学“习”
  • 5 E-marketing
    • 5.1 视听学习 A marketing campaign; Google clicks
    • 5.2 商务知识 E-commerce
    • 5.3 阅读理解 Word of mouse; The second life of Second Life
    • 5.4 职业技能
    • 5.5 商业文化
    • 5.6 技能拓展
    • 5.7 商务写作
    • 5.8 课程思政-商务英语学“习”
  • 6 Risk
    • 6.1 视听学习 Crisis management; Risk management
    • 6.2 商务知识 Risk management
    • 6.3 阅读理解 The perils of prediction; New findings about traders
    • 6.4 职业技能 Setting goals
    • 6.5 商业文化 Attitudes to time
    • 6.6 技能拓展 Test crisis
    • 6.7 商务写作 Short reports
    • 6.8 课程思政-商务英语学“习”
  • 7 Development
    • 7.1 视听学习 MBA programs; Anna Pilling
    • 7.2 商务知识 Individual development plans
    • 7.3 阅读理解  First, do no harm; A new deal
    • 7.4 职业技能 Briefing
    • 7.5 商业文化 How much detail?
    • 7.6 技能拓展 Turning ideas into reality
    • 7.7 商务写作 Emails
    • 7.8 课程思政-商务英语学“习”
技能拓展 The disorganized organizatin

Dilemma

Dilemma:Closing the deal

Watermarkis a specialist supplier of quality stationery and writing accessories, whichdistributes in European markets. At present the sales of the company’s leadingproducts are not growing. Hal Garnett, the newly appointed CEO, is in a hurryto reorganize the company’s sales strategy and to introduce a new online sales channel. Since Watermark does not have the in-house expertise to develop such asite itself, it has decided to outsource the work. Several Web agencies havebeen contacted to obtain tenders to develop and maintain a new, eight-pagesite. One of the most interesting tenders that Watermark has received is from anew Web agency called N-Vision. A meeting has been arranged with N-Vision to agree on the final specifications and budget for the new site.