目录

  • 1 Part 1 Selling Ticket
    • 1.1 Task 1 Ticket Sales (1)
    • 1.2 Task 1 Ticket Sales (2)
    • 1.3 Task 2 Refund & Rebook (1)
    • 1.4 Task 2 Refund &Rebook (2)
  • 2 Part 2 Station of High-speed Railway
    • 2.1 Task 1 Into the Station
    • 2.2 Task 2 Waiting Service
    • 2.3 Task 3 On Board
    • 2.4 Task 4 Arrival
  • 3 Part III High-speed Train Crew
    • 3.1 Task 1 Crew Preparation
    • 3.2 Task 2 Boarding the Train
    • 3.3 Task 3 Equipment Introduction
    • 3.4 Task 4 Service in the Carriage
    • 3.5 Task 5 Dining Car Service
  • 4 Part IV Special and Emergency service
    • 4.1 Task 1 Special Passenger Service
    • 4.2 Task 2 Emergency Service
  • 5 Part V Extended Service
    • 5.1 Task 1 Consultation Service
    • 5.2 Task 2 High-speed Rail in China
  • 6 Appendix
    • 6.1 Appendix 1 Station Broadcasting
    • 6.2 Appendix 2 Train Broadcasting
    • 6.3 Appendix 3 Station Service Markers
    • 6.4 Appendix 4 Train Service Markers
  • 7 习题
    • 7.1 车厢乘务情境常用服务英语交际
    • 7.2 车厢广播词播报
    • 7.3 车站工作情境常用服务英语交际
  • 8 课程资料
    • 8.1 教案
    • 8.2 PPT
    • 8.3 授课计划
    • 8.4 课程标准
Task 1 Into the Station
  • 1 任务
  • 2 讲解
  • 3 拓展
  • 4 讨论
  • 5 测试

自主学习任务清单

任务名称

Into the Station

 

任务目标

 

 

知识目标

master the words and phrases about signs in the entrance and waiting hall;

have the general idea about the process of serving passengers getting into the station ;

be familiar with the situations concerning ticket&ID check, security check and luggage consignment

master the useful sentence patterns

 

能力目标

be able to explain the security policy to passengers;

can do the ticket&ID check;

can assist passengers with luggage consignment.

情感目标

be knowledgeably helpful to the passengers

 

任务要求

语言素材

list of contraband:flammable/explosive/poisnous

作业流程

ticket&ID check —security check — luggage consignment

知识拓展

contraband in the railway station

学习方法

On-The-Job Training; Group Discussions