学习目标及任务
下一节
Unit Goals
What You Should Learn to Do
1. Book a hotel room and services
2. Check in / out at a hotel
3. Fill in a reservation form
4. Fill in a room reservation card
What You Should Know About
1. Hotel services in the USA
2. Attributive clause
Service Procedure (酒店服务流程)
1. Greeting the guests (接待和问候客人)
2. Asking whether the guests have made a reservation (询问是否有预订)
3. Confirming the guests' room type, rate and length of stay
(确认客人的房间类型,房费和入住时间)
4. Confirming the guests' identity and payment
(核对客人身份信息和付款方式)
5. Arranging the room for the guests (为客人安排房间)

