课程门户-章节详情

游晓玲

1 Job Interview
- 1.1 How to make a resume (Video A)
- 1.2 How to make a resume (Video B)
- 1.3 How to prepare for a job interview
- 1.4 How to make a self-introduction
- 1.5 How to answer interviewers' questions
- 1.6 Taboos in the job interview
- 1.7 章节测验&讨论
2 Jobs and Responsibilities
- 2.1 Company Type (Video A)
- 2.2 Company Type (Video B)
- 2.3 Company Structure (Video A)
- 2.4 Company Structure (Video B)
- 2.5 Job Titles or Positions
- 2.6 Jobs and Responsibilities
- 2.7 Core Competencies（Video A）
- 2.8 Core Competencies（Video B）
- 2.9 章节测验&讨论
3 On the Phone
- 3.1 How to Make a Good Preparation before Making Proper Business Calls
- 3.2 How to Make Efficient Business Calls
- 3.3 Some Useful Expressions for Making Proper Business Calls
- 3.4 章节测验&讨论
4 At a Meeting
- 4.1 Basics of Meetings
- 4.2 How to Organize Effective Meetings (1)
- 4.3 How to Run Effective Meetings (1)
- 4.4 How to Run Effective Meetings （2）
- 4.5 Tips for Writing Meeting Minutes（1）
- 4.6 章节测验&讨论
5 Travel and Visits
- 5.1 Planning for a Business Trip
- 5.2 Booking Air Tickets
- 5.3 Going Through Customs
- 5.4 Hotel Check-in
- 5.5 Receiving Visitors
- 5.6 Meeting a Business Partner at the Airport
- 5.7 章节测验&讨论
6 Company Presentations
- 6.1 How to Make a Company Presentation（Video A）
- 6.2 How to Make a Company Presentation（Video B）
- 6.3 Advices and Review（Video A）
- 6.4 Advices and Review（Video B）
- 6.5 章节测验&讨论
7 Product Presentation
- 7.1 Introduction to a Product Presentation
- 7.2 Preparation for a Product Presentation
- 7.3 Description of Products
- 7.4 Tips for a Successful Product Presentation
- 7.5 章节测验&讨论
8 Company Performance
- 8.1 Annual Reports and Financial Statements（Video A）
- 8.2 Annual Reports and Financial Statements（Video B）
- 8.3 Balance Sheets
- 8.4 Income Statements（Video A）
- 8.5 Income Statements（Video B）
- 8.6 Cash Flow Statements
- 8.7 Introducing Company Performance（Video A）
- 8.8 Introducing Company Performance（Video B）
- 8.9 章节测验&讨论
9 Trade fairs
- 9.1 A Brief Introductuon of Trade Fairs
- 9.2 General Guidelines for Trade Fair Participation
- 9.3 How to Select a Right Trade Fair
- 9.4 Exhibit Hall Etiquette
- 9.5 章节测验&讨论
10 Maing Inquiries
- 10.1 Basic Knowledge on Making Inquiries
- 10.2 How to Make an Inquiry ？
- 10.3 A Regular Customer's Inquiry
- 10.4 How to Make an Offer
- 10.5 章节测验&讨论
11 placing an order
- 11.1 How to Negotiate
- 11.2 Negotiating an Order
- 11.3 How to Write an Order
- 11.4 How to Confirm an Order
- 11.5 章节测验&讨论
12 terms of payment
- 12.1 Terms of Payment
- 12.2 Choose a Mode of Payment
- 12.3 How a Letter of Credit Works
- 12.4 章节测验&讨论
13 Delivery
- 13.1 Related Analysis of Delivery Time
- 13.2 Practical Operation of Delivery
- 13.3 章节测验&讨论
14 Claims and Settlements
- 14.1 Introduction to Claims and Settlements
- 14.2 How to Make an Effective Claim
- 14.3 How to Write Claim Letters
- 14.4 How to Settle Claims
- 14.5 How to Write a Letter of Adjustment
- 14.6 章节测验&讨论
15 Marketing
- 15.1 Marketing and 4Ps（Video A）
- 15.2 Marketing and 4Ps（Video B）
- 15.3 Marketing and Sales
- 15.4 Marketing Management Process
- 15.5 How to Make a Marketing Plan
- 15.6 章节测验&讨论
16 Advertising
- 16.1 Fundamentals of Advertising
- 16.2 Advertising Media Selection（Video A）
- 16.3 Advertising Media Selection（Video B）
- 16.4 What Makes a Good Ad
- 16.5 章节测验&讨论

章节测验&讨论

1 本章简介
2 章节测验
3 章节讨论

This unit discusses how to use telephoneproperly and effectively to present a good business image in business calls,including how to make a good preparation before making proper business calls,how to make efficient business calls and some useful expressions in makingproper business calls.

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