10.2 The Global War for Talent
Key Takeaways
LEARNING OBJECTIVES
Define talent management.
Discover how to attract the right workers to your organization.
Understand the benefits of good talent management.
The coming shortage of workers makes it imperative for managers to find, hire, retain, and develop their employees.
Managers first need to define the skills that the company will need for the future. Then they can “make or buy”—that is, train or hire—employees with the needed skills.
Retaining these employees requires engaging them on the job. Good talent-management practices translate into improved financial performance for the company as a whole.
Interestingly, however, techniques that were developed to achieve productivity breakthroughs in manufacturing can be applied to talent management. For example, it’s expensive to develop all talent internally; training people takes a long time and requires accurate predictions about which skills will be needed. Such predictions are increasingly difficult to make in our uncertain world. Therefore, rather than developing everyone internally, companies can hire from the outside when they need to tap specific skills.
视频：Why China can attract top talents around the world?
课后思考：FOOD FOR THOUGHT
How might a manager go about identifying the skills that the company will need in the future?
Describe the “make or buy” option and how it can be applied to human resources management.
How would you go about attracting and recruiting talented workers to your organization? Suggest ideas you would use to retain stars and keep them happy in their jobs.
What skills might an organization like a bank need from its employees?
