知识与技能：

1. Leading in the new part –Real life skills by asking and answering some questions.

2. Let students know how to deal with a complaint in a right way.

3. Students need to take an active part in the discussion.

过程与方法：

Through doing some exercises and discussion with their partner, students can have a better understanding of this unit.

情感、态度和价值观： 

By learning, Ss will feel confident in solving problems in this part.

Review the important words and phrases in this unit.

Important language in focus.      

教学过程 主要教学内容

准备阶段 预习导航 Prepare for a dictation.

情境导入 A dictation (phrases and sentences in Reading)

探究阶段 探索新知 Step one : Greetings with each other to make Ss get ready for the class.

Step two: Revision

  Review what we have learnt by asking and answering some questions.

   

Step three: Learning the new part ---real life skills.

1. Jay has got a fax on his office desk this morning, Read it and tick what is probably happening.  

 2.The following are possible excuses and explanations .Jay can provide to Peter. Decide whether they are appropriate.

    3. The language points。

1. latest 最近的 

2 . for your reference 供您参考 

3. right away=at once=immediately 立刻，马上  

4. receive 和accept 的区别

  receive  客观上收到

  accept   主观上接受

5. instead of 后接动词的ing形式  代替

6. give sb a call 打电话给某人

  =give a call to sb 

7. apologize to sb for sth 因某事向某人道歉

  make an apologize to sb for sth

  offer an apologize to sb for sth 

Step four: Give Ss some time to consolidate what we have in this class by themselves.

巩固练习 Finish all the exercises on the learning paper related to this unit.

总结阶段 总结评价 Try to finish the relevant Exx.

Learn the key points by heart.

拓展提升

 Finish all the related Exx on the students’ guide book.

板书设计 latest 最近的  

Late

latter