国际商务函电
邓来英
目录
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1 Fundamental of Business Communication
1.1 Parts of a business letter
1.2 Princinples of business writing
1.3 Other commonly used methods of communication
1.4 Translation of the text and keys to the exercise
2 Establishing Business Relations
2.1 Business Knowledge
2.2 Case Study
2.3 skill training
2.4 Role play (sample)
2.5 Typical sentences
2.6 Translation of the text and keys to the exercise
3 Business Negotiations
3.1 Enquiry
3.1.1 Business knowledge
3.1.2 Case study
3.1.3 skill training
3.1.4 Typical sentences
3.1.5 How to complete pair work through wechat
3.2 Offer
3.2.1 Business knowledge
3.2.2 Case study
3.2.3 skill training
3.2.4 Typical sentences
3.3 Counter offer
3.3.1 Business knowledge
3.3.2 Case study
3.3.3 Skill training
3.3.4 Typical sentences
3.4 Translation of the text and keys to the exercise
4 Sending Samples
4.1 Business knowledge
4.2 Case study
4.3 Skill training
4.4 Typical sentences
4.5 Translation of the text and keys to the exercise
5 Signing a Contract
5.1 Business knowledge
5.2 Case study
5.3 Skill training
5.4 Typical sentences
5.5 Translation of the text and keys to the exercise
5.6 Sample vedios for group work
6 Terms of Payment
6.1 Business knowledge
6.2 Case study
6.3 Skill training
6.4 Typical sentences
6.5 Translation of the text and keys to the exercise
7 Packing
7.1 Business knowledge
7.2 Case study
7.3 Skill training
7.4 Typical sentences
7.5 Translation of the text and keys to the exercise
8 Insurance
8.1 Business knowledge
8.2 Case study
8.3 Skill training
8.4 Typical sentences
8.5 Translation of the text and keys to the exercise
9 Shipment
9.1 Business knowledge
9.2 Case study
9.3 Skill training
9.4 Typical sentences
9.5 Translation of the text and keys to the exercise
10 Complaints and Claims
10.1 Complaints
10.2 Claims
10.3 Adjustment
10.4 Translation of the text and keys to the exercise
11 Supplementary Knowledge
11.1 Skills on the translation of Business Cmmunication
11.1.1 How to translate "请"
11.1.2 How to translate numbers and dates
11.2 Tactics on Business Negotiation
11.2.1 Tactis 1
11.2.2 Tactics 2
11.3 Business Etiquettes
11.3.1 Exhibition Etiquettes
11.3.2 Business Dressing
Skill training
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