20全校英语精英班

明明

目录

  • 1 Unit One
    • 1.1 Introduction
    • 1.2 Section I Talking Face to Face
    • 1.3 Section II Being All Ears
    • 1.4 Section III Trying Your Hand
    • 1.5 Section IV Maintaining A Sharp Eye
  • 2 Unit Two
    • 2.1 Introduction
    • 2.2 Section I Talking Face to Face
    • 2.3 Section II Being All Ears
    • 2.4 Section III Trying Your Hand
    • 2.5 Section IV Maintaining A Sharp Eye
  • 3 Unit Three
    • 3.1 Introduction
    • 3.2 Section I Talking Face to Face
    • 3.3 Section II Being All Ears
    • 3.4 Section III Trying Your Hand
    • 3.5 Section IV Maintaining A Sharp Eye
  • 4 Unit Four
    • 4.1 Introduction
    • 4.2 Section I Talking Face to Face
    • 4.3 Section II Being All Ears
    • 4.4 Section III Trying Your Hand
    • 4.5 Section IV Maintaining A Sharp Eye
  • 5 Unit Seven
    • 5.1 Introduction
    • 5.2 Section I Talking Face to Face
    • 5.3 Section II Being All Ears
    • 5.4 Section III Trying Your Hand
    • 5.5 Section IV Maintaining A Sharp Eye
  • 6 Unit Eight
    • 6.1 Introduction
    • 6.2 Section I Talking Face to Face
    • 6.3 Section II Being All Ears
    • 6.4 Section III Trying Your Hand
    • 6.5 Section IV Maintaining A Sjarp Eye
Section II Being All Ears

Being All Ears

Learning Sentences for Workplace Communication

1 Listen to ten topic-related English sentences for workplace communication cross-referenced with their Chinese translation and try to remember them.


2 Listen again to the above sentences rearranged in sequence, and then match  them with their Chinese translation.




Handling a Dialogue

3 Listen to a dialogue and decode the message by finding the correct choices given in brackets according to what you have heard.


Tom Johnson came to a hotel. He wanted to stay in a single room with bath, a good view, balcony . He made the reservation at home, at the airport, at the railway station. After he arrived and checked in at the hotel, he filled out a registration card, form, note and got the key to his room. His room number was 532, 235, 352. Breakfast was included, charged, paid  in the bill, which was served, made, cooked  for several hours in the morning. Tom would pay for the hotel meal, services, cost when he checked out. The receptionist hoped that he would like, please, enjoy  himself during his stay there.

Receptionist: Hi, sir, may I help you?

Client: Yes, I'd like a single room with bath just for a couple of nights.

Receptionist: Have you made a reservation?

Client: Yes, I have. I made it just now at the airport.

Receptionist: May I have your name, please?

Client: Yes. My name is Tom Johnson.

Receptionist: Oh, yes, Mr. Johnson. We have your reservation here. Would you please fill out this registration card?

Client: Certainly.

Receptionist: Your room number is 235, on the second floor. Here is the key to your room.

Client: Thank you. When do I pay for the room?

Receptionist: You can pay when you check out.

Client: By the way, does the price include breakfast?

Receptionist: Yes. Breakfast will be served from 7 A.M. to 10 A.M.

Client: Where is it?

Receptionist: It's on the ground floor on the left.

Client: It's very kind of you. Thank you again.

Receptionist: You are welcome. Enjoy yourself and have a pleasant stay.

Understanding a Short Speech / Talk

4 Listen to a short speech twice and during the second listening, put back the missing words in the blanks.


Welcome to Courtyard Hotel. It is our pleasure to welcome you as our guest and to wish you a 1 ________ stay here. It is very important to us that your stay should be as 2 __________ and as enjoyable as possible. We take great 3 ______ in providing our guests with the highest levels of professional 4 _______ and hospitality. And it is our goal to 5 _______ your expectations. 

A comfortable stay is always a more productive one. So if there is anything we can do to make your next trip more pleasurable, 6 _______ to tell us about it. To share your feedback, 7 ______ to reach the front desk or 8 _______ the comment card in your room and give it to a 9 ________ of our staff. Thank you for your 10 ________ our hotel.