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1 Introduction
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2 期末
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3 U1 Introducing Yourself
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3.1 Warm Up
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3.2 Introducing Yourself
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3.3 Task
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3.4 视频
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3.5 ppt
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4 U2 Using the telephone
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4.1 Review
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4.2 Warm Up
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4.3 Using the Telephone
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4.4 Task
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4.5 text
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5 U3 Making appointments
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5.1 review
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5.2 warm up
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5.3 text
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5.4 task
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6 U4 Receiving Visitors
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6.1 review
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6.2 text
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6.3 task
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7 U5 describing your company's products
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7.1 review
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7.2 text
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7.3 task
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8 U6 Makeing Travel Aggrangments
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8.1 review
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8.2 text
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8.3 task
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8.4 ppt
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9 U7 Staying at a hotel
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9.1 review
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9.2 text
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9.3 task
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10 U8 Showing Visitors Around the Company
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10.1 review
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10.2 text
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10.3 task
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11 U9 Explaining How Something Works
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11.1 review
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11.2 text
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11.3 task
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12 U10 Rescheduling Plans and Arrangements
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12.1 review
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12.2 text
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12.3 task
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13 U11 Analysing Your Competitors
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13.1 review
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13.2 text
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13.3 task
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14 U12 Business Letters and Presnting Information
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14.1 review
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14.2 text
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14.3 task
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15 商务英语信函
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15.1 商务英语信函格式
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15.2 商务英语写作基本技巧
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15.3 商务电子邮件格式以及写作技巧
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15.4 coursework
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16 U13 Travelling on Business
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17 U14 Presenting a new product
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18 U15 Entertaining Visitors
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19 U16 Complaing about products and services
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20 U17 Comparing Products
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21 U18 Negotiating Prices
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22 U19 Negotiating Delivery
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23 U20 Concluding a deal
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24 Take the flight
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25 Model II On the Plane (第二章 飞行中)
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26 Model III Arrival (第三章 入境)
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27 Model IV Business Reception & Arrangement (第四章 商务接待与安排)
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27.1 Make Introduction(介绍)
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27.2 Meeting Guests at the airport (接机)
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27.3 Making appointments(预约)
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27.4 Rescheduling(改约)
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28 Model V Hotel Accommodation (第五章 酒店住宿)
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29 Model VI Business Banquet (第六章 商务宴会)
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29.1 Banquet Speech(宴会致辞)
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29.2 Western cuisine(西式餐饮)
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29.3 Chinese cuisine(中式餐饮)
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29.4 Entertain the guest(款待客人)
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30 Model VII Business Visiting (第七章 商务参观)
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31 Model VIII Business Exhibition(第八章 商务会展)
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31.1 Preparation for Exhibition(会展准备)
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31.2 Reception Etiquette in the Exhibition(接待礼仪)
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31.3 Means of Promotion in the Exhibition(营销手段)
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32 Business Negotiation(第九章 商务谈判)
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32.1 Pricing (价格)
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32.2 Shipment & Packing(包装和运输)
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32.3 Terms of Payment(付款方式)
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32.4 Complaint and claims(申诉与索赔)
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32.5 Sign the contract (签订合同)
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33 Business Conference (商务会议)
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33.1 Conference prepation (会议准备)
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33.2 Conference invitation (会议邀请)
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33.3 Conference operation (主持会议)
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34 问卷调查
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35 Find a job
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35.1 how to find a job?
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35.2 how to prepare for a job interview?
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35.3 how to win a job interview
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35.4 Expanded reading
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35.5 how to write self-introduction for a job interview
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35.6 what questions to be asked during a job interview
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36 Simulation of job-interview
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37 Entertaining visitors
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37.1 how to pick up vistors at the airport
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37.2 how to entertain visitors appropriately
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37.3 how to make a welcome speech
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37.4 Expanded reading
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37.5 Case: entertaining US visitors