Acceptance

  If the terms and conditions in the order are satisfactory, then theseller must indicate his/her acceptance.

Structure of acceptance

1. confirmation/acknowledgement/gratitude

2. Indicate acceptance

3. Draw attention to other goods

4. Expectations

Rejection or offering substitute

  Structureof rejection

         1. Confirmation

         2. Regret

         3. Reasons

         4. Offeralternatives/substitutes

         5. Sorryagain/echo

         6. Hope

Offering substitute

 If it is impossible to supply the ordered goods, but there are someother similar goods to meet the buyer's need as well 

Guidelines for closing the negotiationprofessionally

  A proper closing of negotiation is never done in a hurry. Quicker israrely better.

  “WHO gets HOW MUCH, of WHAT, WHEN? Good contracts focus on keyelements. Make sure all of them covered.

  Obligations detailed.

  Avoid vague or ambiguous wording

  Implementation program devised.