职场实用英语

董云鹏

目录

  • 1 Meetings商务会议
    • 1.1 Needs Analysis
    • 1.2 Opening a meeting
    • 1.3 Presenting information
    • 1.4 Problem-solving
    • 1.5 Explaining and Clarifying
    • 1.6 Agreeing and Disagreeing
    • 1.7 Summarizing and Closing
  • 2 Business Negotiation商务谈判
    • 2.1 Need Analysis
    • 2.2 Preparing   to  negotiate
    • 2.3 Opening the negotiation
    • 2.4 Making proposals
    • 2.5 Reaching agreement
    • 2.6 Involving others
    • 2.7 Concluding the deal
  • 3 Telephoning电话沟通
    • 3.1 Need Analysis
    • 3.2 Focus on listening
    • 3.3 making calls
    • 3.4 Receiving calls
    • 3.5 Receiving and Leaving messages
    • 3.6 Dealing with problems
    • 3.7 Conference calls
  • 4 E-mailing电子邮件写作
    • 4.1 Need analysis
    • 4.2 Getting started
    • 4.3 Structuring your message
    • 4.4 Being clear and concise
    • 4.5 Choosing the right level of formality
    • 4.6 Getting the tone right
    • 4.7 Checking before you send
  • 5 Sociallising商务社交
    • 5.1 Opening a conversation
    • 5.2 Making conversation
    • 5.3 Building rapport
    • 5.4 Entertaining
    • 5.5 making arrangements
    • 5.6 Leave-taking
  • 6 Presenting商业报告和演示
    • 6.1 The first few minutes
    • 6.2 Using equipment
    • 6.3 Organizing what you want to say
    • 6.4 Maintaining interest
    • 6.5 Dealing with problems and questions
    • 6.6 Summarizing and Concluding总结和结束
Entertaining
  • 1 entertaining
  • 2 文本与参考答案

                               Entertaining  

                             招待与宴请


学习内容提要:

  • Inviting 发出邀请

  • Accepting and declining invitation 接受与婉拒邀请

  • Recommending and making choices 推荐及进行选择

  • Asking for help or advice 寻求帮助或建议

  • Expressing preferences 表达个人喜好

  • Using humour 运用幽默



Context 情景


1 如果你需要招待客人, 你会带客人去什么地方?

  • to the theatre or opera

  • to a sports even

  • to a restaurant

  • to an exhibition

  • somewhere else

2 你会什么时间邀请你的客人?

  • before the working day

  • during the working day

  • after the working day

  • at the weekend

3 你招待过业务客户或者被招待过吗?

  • What was good about the experience?

  • What was difficult about the experience?


Presentation 语言呈现


招待与宴请

1 听音频4.1中的四段对话,将对话编号写在相应的话题后面。每段对话可能不止涉及一个话题。


inviting/suggesting/offering
Saying'Yes' to an invitation. (Accepting)
Saying'No' to an invitation. (Declining)
Asking for help or advice
Expressing a preference

2 再听一遍音频4.1, 在下表第二列中填入你听到的其他实用的表达


Function

Expression

Host /GuestFormality

Inviting/

suggesting/

offering

Would you like to go out for a meal?hostN/I


















Accepting
Yes, that would be greatguestN/I






Declining
I'm sorry, but I'm not very keen on...guestF



Asking for help or advice
What are you having?guestN/F






Expressing a

 preference

If you don't mind, I'd rather...guestF



3 a  你认为谁会使用这些表达?是主人(host)还是客人(guest)?在第三列中写出来。

   b 你认为这些表达正式吗?在最后一列中写出表达是F(formal)还是N/F(neutral/informal)。

发音练习

4 听音频4.2并跟读,注意发音、重读和语调。


运用幽默

5  a 招待客人时,我们有时会利用幽默来活跃气氛。接下来,你将听到一个有趣故事。听之前,先确认一下是是否理解下列单词和表达的含义。


a hot-air balloon    a ballonist               to float     to lower    IT     (You) haven't  a clue




   b 听音频4.3中的故事,然后把它讲给你的搭档听。


   c 你觉得这个故事有趣吗?为什么有趣(或没趣)?什么场合适合讲这个故事?

小贴士   注意,在社交过程中,运用什么样的幽默取决于文化背景和所处的场合。

Practice  演练


1 用框中的动词正确形式补全句子

 have     wonder     care     recommend     decide     suit      have        be 

1 Would you ____________ the fish?

2 I__________ if you'd like to go on to a club.

3 I'm sorry, but I _________ not very keen on fish.

4 Yes, a quiet drink in a pub would _________ me very well, thanks.

5 Would you ________ for another drink?

6 I'm not sure what to choose, what are you ________?

7 It's late, so I think I _________ better get back to the hotel.

8 _________ you________ what to drink?

2 当邀请别人或者谈论个人爱好时,我们通常使用带would的表达。听音频4.4中这些使用would的表达并跟读。


1 Woud you recommend it?

2 We were wondering if you'd like to join us for a meal.

3 That'd be great.

4 That'd suit me better.

5 If you don't  mind, I'd rather go back to my hotel.

6 Would you like some?


3 以下是招待与宴请时会用到的表达。将每个表达(1-10)与对应的意思(a-j)连接起来。

1Can I top you up?aI'm paying for everything.
2I'm afraid I really couldn't manage  any more.bWoud you like an extra small plate of,   for example, salad, garlic bread, etc.?
3Nothing ventured, nothing gained.cWould you like me to fill up your glass?
4I'll just take pot luck.dWould anyone like a dessert?
5I'm feeling a bit peckish.eWhat would you  like?
6I think this is my round.fI'll have whatever the waiter brings,       even though I'm not sure what it is.
7What Can I tempt you with?gI'm quite hungry.
8This is on me.hI'm full.
9Any side orders with that?iIf you never try anything new, you        never beefit.
10Who's for pudding?jIt's my turn to buy the drinks.



4 用第82页“学习材料”部分的卡片练习招待与宴请时如何询问与回答。

Inviting and responding

A1  Inviting B to a nightclub. Use... wondering if...B1 Refuse A's invitation, saying you are too tired.
A2 Ask B what he/she wants to drink.B2 Say you don't want alcohhol, you'll just have a  glass of water.
A3 Ask B if he/she's feeling hungry. Invite him/her for an Indian meal.B3 You're feeling quite hungry, but don't like spicy  food. Suggest an alternative.
A4 You are in a bar, and B's glass is empty.B4 Say you think it's your turn to buy the drinks and ask A what he/she wants.
A5 Say what you prefer to eat. Ask for advice

B5 Listen to what A would prefer to eat.

 Recommend something.

A6 You need to ' break the ice' with B.                     Say something amusing.B6 Listen to A's joke. Tell A another joke.

Consolidation 巩固练习


1 你喜欢运用幽默和讲笑话吗?它在你们的文化中常见吗?

2 设想你要招待一个客户或者接到客户或同事的宴请邀请。写出在以下阶段你要说的话。

  • accepting or declining an invitation

  • inviting and suggesting

  • recommending or asking for advice

  • expressing a preference

  • using humour to break the ice in a conversation

3 下次招待客户或者被客户招待时,尝试使用本单元所学的内容。过后,回顾一下整个过程。你以后的做法会有什么不同?

Reference  重要词汇和表达


Useful phrases 实用表达

Inviting 发出邀请

How about going to a Chinese restaurant?去吃中餐怎么样?
I was wondering if you'd like to go out for a Thai meal.不知道你愿不愿意去吃泰国菜。
Would you like to go for a drink?你想去喝点东西吗?
Do you feel like going out for a meal?你想出去吃饭吗?
We could go to a French restaurant?我们可以去一家法国餐厅。

Sugguesting and Offering 建议与提议

Can I get you something to drink?

要喝点什么吗?

Would you care for another drink?要再来一杯吗?
What can I tempt you with?想吃点什么?
Can you top you up?我给你的杯子加满好吗?

Responding to invitations and offers 回复邀请与提议

I'm afraid I'm not very hungry.不好意思,我不饿。
I'm not very keen on Indian food.我不太喜欢印度菜。
I really couldn't manage any more to eat.我实在吃不下去了。
I'd rather not have any alcohol.我真的不想喝酒。
If you don't mind, I'd prefer a salad.如果你不介意的话,我想点一份沙拉。
That'd be great太好了。
That'd suit me.正合我意。
Would you recommend it?你推荐这个吗?
I'd better not...我还是不要……。

Other useful phrases 其他实用表达

It's my round.这轮我请客。
to feel peckish.觉得有点饿。
to take pot luck.有什么就吃什么。
This is on me. 我请客。

Vocabulary  词汇

Menus 菜单

hors d'oeuvre (餐前或餐间的)开胃小吃;(鸡尾酒会上的)冷盘bibble  n. 小吃
starter   n. 第一道菜;开胃小吃entree  n.主菜;正餐前的开胃菜
salad   n. 色拉main course  主菜
fish    n. 鱼meat  n. 肉
seafood   n. 海鲜vegetarian    n. 素食主义者
side order  另点的配菜dessert   n. 甜点
sweet    n. 甜点pudding     (Br E) 布丁
afters    n. 餐后甜食


Review   复习


Skills 技巧

针对以下情况,你能想出几种不同说法?

  • inviting another person?             

  • accepting an invitation?

  • refusing an invitation?

  • breaking the ice?

  • recommending something?

  • asking for help and advice?

  • experssing a preference?


Useful phrases 实用表达

用would和框中的一个单词或短语补全下列句子。

recommend      suit       care for    care to       sooner      be      rather      like to

1 _______ see a show while you're in New York?

  Great. That sounds an excellent idea!

2 Shall we have sanwiches for lunch?

  Yes, _______ me fine.

3 Can I top you up?

   _______ great. This wine's excellent!

4 ________ the roast beef?

  Yes, an excellent choice. It's always very good here.

5 I was wondering if_________ go to a Japanese restaurant this evening?

   Oh yes. I just love Japanese food!

6 How about stopping for some lunch? There's a good Chinese restaurant just round the corner.

 Well, _______ carry on till we've finished this agenda. Maybe we could have some sandwiches sent in?

7 _______ something else to drink?

  No, thanks, I'd better not. We've got a long meeting this afternoon!

8 If you don't mind, _______ not go out this evening. It's been a long day, and I've got a bit of a headache.

 Of course. No problem. See you tomorrow morning. 

Vocabulary  词汇

在方框中找出十二个单词,并用这些词组成本单元的六个表达。

1 What w ___ ___ ___ ____ you I ___ ___ ___?

2 What c __ ___ I g ___ ___ you?

3 What can I t __ ___ ___ ___ you w ___ ___ ___?

4 T__ ___ ____ would s ____ ____ ___ me. 

5 Would you r ___ __ ___ ___ ___ ___ ____ ___ i ___?

6 Would y ___ ____ c ___ ____ ____ for anything else?

DRITWYITR
SIWHATJRE
EFOAEGOOC
YOUTCANMO
ORLIKETIM
CGDOUGETM
BZICTOMEE
PASUITPCN
CAREWITHD


Pronunciation  发音练习

再听一遍音频4.1, 看录音文本,与搭档练习对话,要特别注意重读和语调。