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1 making a&nbs...
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2 文本与参考答案
Making Conversation
将交谈继续下去
学习内容提要：
keeping a conversation going 将交谈继续下去
Showing interest and responding in a possitive way to another person对别人所说的话表现出兴趣并积极回应
Turn-taking: making sure each person has an equal share of the conversation轮流讲话：确保每个人的讲话机会相当
Talking about job roles, company plans and the business situation谈论工作职责、公司计划及商业形势
Context 情景
1 听音频2.1中的6段对话，在下列话题后面的横线上写出相应对话的编号。
| job roles | |
| company plans | |
| a project | |
| the general business situation |
2 下列描述与上题的对话相对应。再听一遍音频2.1， 在相应的描述前写出对话的编号。
| a company's plans for future growth | |
| a person's role in a project | |
| a person's area of expertise | |
| checking the details of a project | |
| forecasting the future | |
| a company's location plans |
Presentation 语言呈现
Ricardo Castelli 刚刚在米兰机场接上Werner Klinsmann, 在开车送他去宾馆。途中，Ricardo 询问Werner的工作及其公司情况。
谈论工作及公司
1 听Ricardo和Werner谈话的第一部分，判断下列说法是否正确。
1 Werner's company has existed for only thirteen years.
2 Werner's company wants to extend its range of products.
3 Werner's job is to sell the company's exisiting products.
4 Werner's company is part of Rodux.
5 Werner's company has changed in the last two years.
6 Werner thinks his company is too old-fashiond.
| 小贴士 记住，在谈话工程中肢体语言和眼神交流非常重要 |
2.再听一遍谈话的开头部分，补全下列句子。
1 Can you ______________ a bit more background to your company?
2 ___________ for over 30 years now.
3 I see. So presumably that's _________.
4 ____________ look into new possibilities all over Europe.
5 You're part of a larger group, ________?
6 _____________ a big investment in new technology.
7 Oh really? In _____________?
8 ______________ much more rady to respond...
9 __________ positive...
将交谈继续下去
3 Ricardo 继续与Werner交谈，询问Werner对当前商业形势的看法。看下列对话，将框中动词填入正确位置，然后听音频2.3，核对答案。
last were suppose expected make sounds mirrors reeping look mind picking |
Ricardo: 1____________ really positive...and how does the market 2_______ to you at the moment?
Werner: Pretty good. Things 3___________ a bit sluggish towards the end of last year, but I guess that's only to be 4___________, given world eventys. Orders have been 5___________ up steadily since then, though, and overall, I 6_______ we're cautiously optimistic. How about you?
Ricardo: Yes, that pretty well 7__________ our own experience. 8________ you, I don't know how long this upward trend'll 9__________, with EU interest rates 10 _________ up.
Werner: That's true! Well, let's 11 ________ the most of it while it lasts!
表现出兴趣
4 听音频2.4中这些表达的A、B两个版本，哪个版本中说话人听起来更感兴趣、更积极？
| 1 | A | B | 5 | A | B |
| 2 | A | B | 6 | A | B |
| 3 | A | B | 7 | A | B |
| 4 | A | B | 8 | A | B |
Practice 演练
1 请听Ricardo和Werner谈话中出现的这些问句，句尾用升调（↗）还是降调（↘）？标出正确的语调。
1 Can you fill me in with some background to your company?
2 So, what's your position in the project?
3 Are you aiming to stay in your present premises?
4 You're part of a larger group, aren't you?
5 Is that in line with your plans?
6 And how does the market look to you at the moment?
7 How do you see things panning out in the near future?
| 小贴士 使用特殊疑问句（以what, when, how等开头的问句）提出开放性的问题，能鼓励对方提供更多的信息。 |
2 听音频2.6，复述每个句子，注意每句的断句和语调。
3 遇到下列情况，你会说些什么？
1 A client has been asking you a lot of questions about your job. You feel you have been talking too much and not learning enough about your client. you want to encourage him/her to talk about his/her job.
2 You want to encourage a client to tell you more about the history of his/her company.
3 A client has told you a bit about his/her job, but you don't really understand what he/she actually does or what the job involves.
4 You want to encourage a client to talk about his/her company's plans for the future.
5 You'd like to know a client's opinion about the business climate for the next twelve months.
6 You want to establish if your ideas about the deallines for a project are the same as your client's.
| 小贴士 交谈中要尽量保证每个人的说话机会相当。你可以用一下表达向对方提问：And how/what about you? Is that your experience as well? Is that true for you? |
4 用框中动词的现在进行时形式补全下列句子。
| take expand aim look bring rise come work |
1 The company________ into new markets in the Far East next year.
2 We ________ out updated versions of all our main software in the immediate future.
3 A completely redesigned product range _____ out in the spring.
4 I _______ over as Senior Project Manager shortly.
5 At the moment, we ________ on an assignment for the government.
6 Sales of this product ________ rapidly.
7 We _______ into new possibilities in South America.
8 We ________ for a growth rate of 5% over the next twelve months.
| 小贴士 使用现在进行时可以使事情听起来更具动态：We're looking at possible sites for expansion. We're aiming to grow the business by 10% a year. |
5 使用第80页“学习材料”部分卡片，有搭档的话，与搭档练习对话。针对每个情景，一个人拿卡片A,另一个人拿卡片B。根据卡片上的信息以及本单元练习过的表达进行对话。如果没有搭档，想象一下遇到两张卡片上的情景时，你会说什么。
Example Situation 1
A So, Mr Tagana, can you fill me in with some more background to your company?
B Well, we're a very young, dynamic company, established ten years ago. we've expanded rapidly and are currently looking for new markets in...
Keeping a conversation going
1A You've only just met and you don't' know much about your client's company.
1B You've only just met. Tell your potential client about your company: young/dynamic/looking for new markets/ moving into new premises, etc.
2A You don't know what your colleague really does.
2B Tell your colleague about your role: head of design/ department of twelve people/ working on new government project/ looking for new methods of operating, etc.
3A You don't know about the latest developments in your client's company.
3B Tell your supplier about exciting new developments in your company: full order book/ expanding into new martets/ looking for larger premises /taking on new staff/ getting losts of interests in new products, etc.
4A You have just met a colleague from another branch who you will be working with on a project. OUtline the project and ask him/her for his/her ideas. Talk about: future meetings, deadlines, how you'll exchange ideas, etc.
4B You have just meta colleague from another branch who you will be working with on a project. Listen as he/she outlines the project. Ask for more details and add your own ideas.
5A Ask your partner what he/she thinks about the business situation and future prospects.
5B Tell your partner about the present business istuation and future outlook:has been sluggish/ picking up/ rise in orders/ interest from new markets/ interest rates stable/ world situation uncertain, etc.
6 请看第81页的“学习材料”部分，练习你在这些商务场合要说的话。
What would you say?
1 You are talking to a new client, but you are expecting an important call on your mobile phone. Your phone rings, interrupting your conversation with your client.
2 You are at a business function. You were talking to someone, but were called away to take an urgent phone call. you have rejoined the person you were talking to.
3 You are at a buinsess function and talking to a possible client. While you are talking, someone else you know comes over to join you.
4 You are at a business function talking to an associate. You have just seen someone you know and who you need to talk to.
Consolidation 巩固练习
1 在你们国家的文化中，交谈时有什么要注意的“规矩”吗？以下是不同文化中的一些“规矩”，其中有适用于你们的文化的吗？
We would never interrupt a client.
It is not considered polite to talk about yourself.
We don't like talking about the future.
We would never disagree with someone of a higher status.
It is not considered polite to ask too much about your client.
We would always offer someonme food or drink before talking business.
Silence in a conversation is very bad.
We always exchange business cards first.
列出本国文化中的其他一些“规矩”。
2 设想一下你需要用英语与客户或同事交谈的情景。
1 Where are these conversations likely to take place? In the workplace/at conferences or trade fairs/ in formal meetings /on visits? etc.
2 What kind of thing will you need to talk about? What kind of information will you need to exchange?
3 设计一个与客户或同事交谈的开场。你会问什么问题呢：
to find out more about his/her job/role/company?
to put him/her at ease?
to extend the conversation?
4 下次用英语与人交谈时，尝试使用本单元所学的内容。过后回顾一下整个过程。以以后的做法会有什么不同?
Reference 重要词汇与表达
Useful phrases 实用表达
Finding out more 了解更多信息
| I understand you're in advertising. | 我知道你从事广告行业。 |
| I believe you're in software. | 你从事的是软件行业吧。 |
| Can you fill me in on some background to the project? | 你能告诉我这个项目的一些背景信息吗？ |
| How do you see things panning out over the next twelve months? | 你认为接下来的一年形势会如何发展? |
| Are you aiming to expand your business? | 你打算扩大业务吗？ |
| What's your forecast for the next financial year? | 你对下一财年有什么预测？ |
| How does the market look to you at the moment? | 你如何看待目前的市场情况？ |
Turn-taking 轮流说话
| How about you? | 你呢？ |
| That's true. | 对，没错。 |
| Is that in line with your plans? | 那与你的计划相符吗？ |
| Broadly in line, yes. | 嗯，大致相符。 |
| That mirrors our own experience. | 我们的经历也相类似。 |
Ｖocabulary 词汇
Talking about your company
| premise n. 经营场所；办公地点 | revenue n. 收益；收入 |
| site n. 场所；地点 | spend n. 花费 |
| be stuck in your ways 停滞不前 | turnaround time 周转时间 |
| well-established adj. 信誉卓著的；知名的 |
Talking about company plans谈论公司计划
| cautiously adv. 谨慎地；小心地 | diversify v. 使多样化 |
| finalize v. 完成；最终决定 | look into 调查；研究 |
| make the most of something 充分利用某物 | outlook n. 前景 |
| oversee v. 监管；监督 | pan out 发生；进展 |
| predict v. 预测 | take over 接管；接手 |
| unforeseen adj. 预料不到的；意料之外的 |
Talking about Trends 谈论趋势
| buoyant adj. 乐观的；有活力的 | creep up 渐渐增长或升高 |
| drop v. 下跌 | even out （使）相等；（使）平均 |
| nosedive v. 猛跌；急剧下降 | plummet v. 骤然下降；暴跌 |
| rocket v. 猛涨；剧增 | sluggish adj. (经济）不景气；萧条的 |
| steadily adv. 稳定地；平稳地 |
学习建议
描述上升和下降趋势的词语在商务讨论中非常常见，有些可以做名词，也可以做动词，甚至还有形容词和副词形式。积累这类词将对你很有帮助。最好为这类词列一个表格，根据词性给出例句。
| verb | noun | adjective/adverb | |
| increase | Sales have increased | There's been an increase in sales. | We've noted increasing European sales. Our new range is becoming increasingly popular. |
| nosedive | The market has nosedived. | They recorded a nosedive in the later quarter. | ______ |
Review 复习
Skills 技巧
1 开放性问题通常以特殊疑问词开头，例如：what, when, how等。为什么在交谈时鼓励多提开放性问题呢？
2 设想一下再典型的商务场合进行交谈时，你会以什么顺序谈下列话题？
The general business climate
The other person's company
The forecast for the future of the company
The other person's company products
The details of the other person's job-role
Useful phrases 实用表达
改正下列句子中的错误
1 Can you fill me up abouit the background to the p roject?
2 So what exactly your role is?
3 You merged with CDG last year, do you?
4 Are you aiming to go up your market share?
5 So, how do you see things panning up this year?
6 Is that on the line of your ideas?
7 So, where do you see the market at the moment?
Vocabulary 词汇
1 将下列谈论商业形势和未来发展趋势的动词和表达正确分类。
rise fall pick up be steady drop be stable even out be sluggish rocket plummet creep up nosedive increase decrease be buoyant |
| Going up quickly | Going down | |
| Going up | ||
| Going down quickly | ||
Not moving optimistic
neutral neutral neutral pessimistic | ||
2 使用上面练习1中的单词和表达谈论以下话题：
◇the market ◇ sales ◇ borrowing
◇interest rates ◇business confidence
Example Business confidence seems to be buoyant at the moment.
