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1 opening a&nb...
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2 文本与参考答案
Opening a conversation
开始交谈
学习内容提要
Introducing yourself and other people and starting a conversation自我介绍与介绍他人及开始交谈
Talking about jobs, products and companies 介绍工作、产品及公司情况
Welcoming people 表示欢迎
Checking and clarifying what peopel say 确认及核实对方所说内
Context 情景
1 在什么场合你必须用英语介绍自己和自己所在的公司？
2当你用英语与陌生人开始一段对话时，下面这些技巧中你感觉哪些是最为困难的？
knowing the correct language to use
knowing how to greet someone suitably: whether to shake hands, bow, exchange business cards, etc.
Knowing how to address them after the introduction, for example, by first name or surname
Knowing wehat to say to make the other person feel comfortable, to put him/her at ease
Understaning what the other person says
Responding to the other person in the right way
Presentation 语言呈现
Lisa Stewart 和 Sean Howe 在一家叫做Speedsystem的英国公司工作。公司位于不里斯托尔。他们正在产品发布会上宣传公司的一款名为Choicemaster 3 的产品。
介绍
1 听Lisa和Sean与一位潜在客户之间的交谈，在正确的答案下面划线。
1 Sean introduces Lisa/Lisa introduces Sean to the customer.
2 The customer gives/doesn't give them his business card.
3 Lisa repeats the customer's name/ the company's name to check she has heard correctly.
4 Lisa had heard /hadn't heard of PD Solutions before.
5 The customer had heard/hadn't heard about Speedsystems before.
6 Speedsystems produces office furniture/ software.
7 The customer works as an engineer/ a buyer.
8 The sustomer is looking for a faster/cheaper system.
| 小贴士 介绍他人时要把她/他的全名和职务讲清楚。 |
2 以下句子节选自Lisa和Sean与潜在客户谈话的开始部分。每句中都有一个错误，再听一遍音频1.1,改正错误。
1 I'm Pedersen... Henrik Pedersen. It's
2 I'm Sean Howe...and here is my colleague Lisa Stewart...
3 ...Hwo's responsible to organizing the day.
4 I know. You're based in Stockholm, isn't it?
5 Your name's getting down.
6... and this new software you just brought out.
7 What sort of thing you looking for?
确认及核实对方所说的内容
3 再听一遍音频1.1， 你听到了以下哪些用于确认及核实对方所说内容的表达？在你听到的表达后面打钩。
1 Could you say that again?
2 Sorry, I didn't catch your name.
3 Pardon?
4 You're from... which company?
5 ..., aren't you?
6 Sorry, I didn't quite get that.
7 ...did you say?
8 Sorry, what was that again?
9 Could you repeat that for me?
10 Is it?
开始交谈
4 下面就如何开始一段谈话给出了更多的例子。听音频1.2， 补全句子。
1 Hello, I'm Mr Cheng from Shanghai.
Good morning, we've often _________, but it's great to meet you_________.
Yes, I feel we ________________ pretty well already.
2 I don't believe we've _____________.
I'm Jill Anderson, Chief Buyer for Mayfiedl Productions. And you are....?
Paola Cilento, from Gianni e Donna, Milan.
Sorry, I ______ your first name--Paola, ___________?
Yes, Paola, Paola Cilento.
Very pleased to meet you.
3 I'm so glad __________. We've heard so many good thins about you.
It's a real pleasure to be here.
4 Good morning, Mr Nakita. I'm delighted you could come. ___________， Michael Evans.
How do you do... and what's your role in the project?
5 I'm terribly sorry, I'm sure we've met before, but ______________.
Kate Price from Watership Publishing. We met at last year's conference in Madrin.
Of course, nice to see you again.
Practice 演练
1 按照正确顺序排列以下单词，组成完整句子：
1 hello,/please do/Jill Davis/meet you./my name's/ and I'm really
2 Guy Cartier,/This is//Paris office./in our/who works
3 our/introduce/Jean-Paul Lemond,/Sales Manageer./Let me
4 you represent?/do/How do/ What company/you do?
5 can't quite/I'm sure/before,/place you./we've met/but I
6 welcome/I'd/you/like to/here today.
7 what/I didn't you said./quite catch/Sorry,
8 you could/so pleased/I'm/come.
9 for me?/but/Sorry,/repeat that/could you
10 you./so pleased/to have/I'm/finally met
2 将下列句子变成反义疑问句。
Example You're representing Clayman Inc, aren't you ?
1 Your company is based in Toulouse, _________________?
2 You work with Michael Freeman, ________________?
3 You've got a copy of our brouchure, __________?
4 You're updating your product line, ____________?
5 I believe you've already met Teresa Bellisario, __________?
6 You came to the conference last year, _____________?
7 She works in the Milan office, ______________?
8 I'm sure you'd like a coffee, _____________?
3 听下面这些问候，在重读的音节或单词下面划线。注意录音中是如何快速读出非重读音节或单词的。
1 Pleased to meet you.
2 How do you do?
3 Sorry, I didn't catch your name?
4 I'm so glad you could come.
5 I'm really pleased we've finally met.
6 I'd like to welcome you here today.
4 音频1.3中的每个表达都可以进行断句切分，听音频1.4并跟读。
5 将第79页“学习材料”部分的卡片摞起来反扣在桌子上。从中任意抽出一张卡片，用卡片上的单词或表达造句。如果你有搭档，可以组成一个简短的对话。
Example：How do you do? [ do ]
How do you do? Did you have a good journey?
Yes, fine, thanks, except for a short delay in Hong Kong.
| do | meet | heard bout | My company |
| before | introduce | ...,aren't you? | glad |
| you're from | nice | colleague | Let me |
| didn't catch | welcom | repeat | finally |
| I'm | delighted | pleasure | met |
| Where... | role | did you say? | come |
6 请看第79页的“学习材料”部分。练习你在这些商务场合要说的话。
What would you say?
1 You meet someone for the first time after communicating with him/her onthe phone and by E-mail.
2 You meet a long-term customer after he/she has been on holiday.
3 You bump into some colleagues in a restaurant.
4 Someone offers you their business card, but you realize you haven't got yours with you.
5 You want to ask a client if you can use his/her first name.
6 You realize the other person's English isn't very good and that you need to speak slower.
Consolidation 巩固练习
1 在你们国家的商业文化中，交换名片重要吗？你的名片上都有哪些信息？人们通常会仔细看名片吗？交换名片为何有助于结识新朋友？
2 设想你正代表公司参加一场商品交易会或会议或产品发布会。准备介绍你自己，描述你的工作、公司和公司的产品。
3 下次当你初次遇见某人时，尝试使用你准备的自我介绍。过后回顾一下整个过程，再做自我介绍时会有什么不同？
Reference 重要词汇和表达
useful Phrases 实用表
Introductions 介绍
| I'm/ This is | 我是…… |
| How do you do? | 你好！ |
| Pleased/Delighted/NIce/Glad to meet you | 很高兴见到你。 |
| Let me introduce... | 让我来介绍…… |
| You must be | 你一定是…… |
Checking and Clarifying 确认及核实
| Could you say that again? | 你能再说一遍吗？ |
| Sorry, I didn't catch your name. | 抱歉，我没有听清楚你的名字。 |
| Pardon? | 请再说一遍。 |
| You're from... which company? | 你来自……哪个公司？ |
| Sorry, I didn't quite get that. | 抱歉，我不是很明白你刚才说的。 |
| Sorry, (Peterson), did you say? | 抱歉，你是说（皮的森）吗？ |
| Sorry, what was that again? | 抱歉，再说一遍好吗？ |
| Could you repeat that for me? | 你能重复一遍吗？ |
Vocabulary词汇
Talking about people 谈论人
| buyer n. 买家；买主；采购员 | chief buyer 采购主管 |
| colleague n. 同事 | customer n. 顾客；客户 |
| engineer n. 工程师 | sales manager 销售经理 |
Talking about your company谈论公司
| be based in 总部在…… | corporate training 企业培训 |
| office furniture 办公家具 | software n. 软件 |
TalKing about your product
| concept n. 概念；想法 | delay n. 推迟；延期 |
| initial adj. 最初的；开始的 | draft n. 草案；草图 |
| bring out 推行；发布 | come out 退出；上市 |
| get around 传开；散播 | speed up (使）加快速度 |
| turnaround n. 周转期；周转时间 |
学习建议 积累常见的“动词+介词”（verb+preposition）短语，记住它们的意思，并给出一个例句。例如： 按照动词分类： get get around=spread: Your name's getting around. get by=survive: We got by with very little extra expenditure last month. 按照介词分类： out bring out=produce something new: Toyota have just brought out a new electric car. find out= get information: To find out more, visit our website. |
Review 复习
Skills 技巧
第一次见到某人时该说些什么？
1 to greet the person in a warm and welcoming manner?
2 to check and clarify what the other person says?
Useful phrases 实用表达
将下列句子开头部分（1-6）与结尾部分（a-f）连接起来。
| 1 | how do | a | aren't you? |
| 2 | Your're based in Paris, | b | don't you? |
| 3 | Delighted to | c | introduce my collegue... |
| 4 | You work for ICL, | d | you do? |
| 5 | Let me | e | a lot about you. |
| 6 | I've heard | f | meet you at last |
vocabulary 词汇
从框中选出恰当的单词补全下列句子。
| of around out out in about up aroudn |
1 We're bring _____________ a new version of the software nex year.
2 Our aim is to reduce our turn__________ time to 48 hours.
3 We've heard a lot __________ you from your ex-collegues.
4 I've heard __________ your company before.
5 I believe they're based ________ Munich.
6 Can you possibly speed ______ your delivery times?
7 You're becoming very well-known---your name's getting________.
8 Our new product line came ______in the spring.
Pronunciation 发音练习
1 请看下列对话，标出你认为应该重读的单词或音节，标出句子是升调（↗）、降调（↘）还是升降调（↗↘）。用正确的重音和语调朗读对话。
1 I wok for Oxford International.
Oh, Really? Which office?
2 I think you've already got the address of our website, haven't you?
No, I haven't, actually.
4 I think we've probably been involved in the same project.
Oh, have we? When was that?
5 We're hoping to expand into Eastern Europe next year.
Oh, are you? Tell me more.
6 I'm sure we've met before, but I can't quite place you.
Have we? Maybe we met at the Madrid trade fair last year.
