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1 being clear&...
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2 文本与参考答案
Being clear and concise
语言简单明了
学习内容提要:
影响邮件清晰简洁的因素，如内容的呈现和语言 ▲ Language for linking ideas (however ...), giving examples (such as ...)and explaining (that is to say ...) 用于衔接上下文（如however...)、举例（如such as ...)和解释说明（如that is to say...)的实用表达 |
Context 情景
看下面邮件的节选部分并回答问题。
1 In A, is it clear what June is writing about?
2 In B, do we know what is postponed?
3 In C, what do you think are the words missing from the screen?
4 In D, do we know when the interviews are exactly?
5 In E, what jobs are available?
A
To: P.Schmidt@IGR.com From: J.Daws@ICR.com Subject: |
Dear Peter I’ve got an appointment to see my son’s teacher at ten o’clock in the morning-that’s up in the centre . I was supposed to go today, but she called me up just as I wasabout to drive there and said that she would have to postpone it-not sure why,though. Anyway, I’m not likely to be back much before lunchtime, I wouldn’tthink, so I suggest we meet on *21st* instead in Room 123 to discuss NECTP23,if the room’s available on that day, of course, but if it isn’t, we’ll have to use another room, possibly on the floor below.Could you perhaps give me a call , or if you prefer you could just send an e-mail to let me know if you can make it or not. Cheers, June |
B
To: sales@ivt.fi From:jari-mikkonen@ivt.fi Subject: |
Please note that it has been postponed until 4th January. Jari |
C
Markus You for your help with processing the applications for the marketing assis |
D
To: alisonjacob@aol.com From: mk1@compuserve.com Subject: Marketing Officer interviews |
Dear Ms Jacob I am writing to confirm that you have been shortlisted for the post of Marketing Officer at Mk1 Consulting. Interviews will take place next month. I would be grateful if you could confirm that you will be able to attend. Yours sincerely Jackie Price |
E
Dear Mrs Reilly Thank you for your e-mail in which you enquired about vacancies at HRT International. We are currently recruiting personnel for the following posts: ● financial advisor ●clerical assistant ● legal secretary For informationon all current vacancies, visit our website: http://www.letsgo.com or contact our HR department on 08978384938. |
Presentation
语言简洁明了
1 再看一下上面的这些邮件，思考以下问题。
1 How easy or difficult is it to find key information in these e-mails?
Give your reasons.
2 What would make it easier for you to find key information?
3 Which of the five e-mails is the clearest in terms of content and layout?
2 用框中的单词补全下面的13条邮箱写作指导原则。
graphics repetition subject paragraphs sentences length italics linking jargon consistent |
Best practice-being clear and concise 1 Keep your e-mail as short as possible to keep scrolling to a minimum. Your message is then more likely to be read. 2 Keep your____short and simple (15-20 words maximum) 3 Use short____ (e.g. four to six sentences),with generous spacing in between. 4 Limit your line____to about 65-70 characters. 5 Where possible, use active verb forms to make it clear who needs to do what. 6 Be____in your use of key terms to avoid confusion. 7 Give examples or explanations, where appropriate, of____and any other language that the reader may not know. 8 Use____words like however or and to organise your ideas. 9 Avoid unnecessary____. 10 Use shorter words rather than long phrases where appropriate. 11 Use clear____lines-you don’t want the receiver to think your mail is spam. 12 Use bold type or____to emphasise important points. But remember that formatting and special characters do not always transfer well between different systems. Avoid underlining key points-they look like web links. 13 Avoid sending large____or images. |
小贴士 尽量避免使用专业术语或行话。记住，收到你邮件的人可能并不熟悉你的业务领域。 |
3 从前面“情景”部分的邮件中选出两封，看看它们有没有很好地遵循上述指导原则。
举例/解释说明
4 看下面a和两个句子。划线的表达中，哪个是用来给出：
1 an example
2 an explanation
a The meeting is in HR2, that is, Room 2 in the Human Resources building.
b I think we should invite a member of the Finance Department to the meeting, for example Claudio.
5 下列表述中，哪些是用来给出：
1 an example
2 an explanation
that is to say this stands for this means that in other words such as to give an example to put it another way for instance for example that is |
6 以下缩写或首字母缩略词分别代表什么意思？
1 i.e. 2 e.g. 3 re. 4 ASAP 5 Ltd 6 pp 7 VAT 8 PLC
避免重复
7 看下面的两句话，怎么在不改变句子本意的情况下，缩短第二个句子？
Janet suggested we put the job advertisement in Business Weekly. Putting the advertisement in Business Weekly is a really good idea, I think.
连接词
8 a 用B栏中的词或短语将A栏中的句子与C栏中的句子连接起来。
| A | B | C |
| 1 We are all busy 2 You’ll need to complete an application form 3 I will put the ad in the local paper 4 I applied for a job at RPT International 5 I’m going to take the job at Miltons 6 I nearly applied for the sales vacancy | but and despite although
However, In addition, | my colleague advised me not to. they probably won’t take me on. the meeting will still go ahead. I will put it in the national press. send us your CV. the poor pay. |
b B栏中哪些词或短语是用来表示补充说明信息的？哪些是用来表示意思的转折对比的？
C 你还能想出其他哪些用来连接句子的词或短语？
Example:also
Practice 演练
举例/解释说明
补全下列句子。
Example
Twenty-five people have applied to takepart in Project 546FRT, that is, the one on online recruitment.
1 Very few candidates filled in theapplication correctly. To give an example, ...
2 Unfortunately,the conference room is booked all day Thursday. This means that...
3 We need to discuss a number of issues during the sales meeting, such as...
4 There are several reasons why we hold our department meetings on Mondays. For instance, ...
5 The applicants for the vacancy all have degrees. To put it another way, ...
6 The meeting’s in Block P, which stands for...
7 There’s a lot on the agenda tomorrow,for example...
小贴士 必要时要给出例子或解释说明 |
避免重复/使用简短的词汇
2 用一个单词代替句中的斜体表达，使下列句子更简洁。
1 There are three items for discussion on today’s agenda. The most important item for discussion is recruitment.
2 Could you make ten copies of the report for the meeting, please? Could you give the ten copies of the report to the participants beforehand?
3 In the normal course of events, we hold departmental meetings on the first Tuesday of each month.
4 I don’t think we have time to discuss this at this moment in time.
5 In view of the fact that the meeting room has been double-booked, I suggest we reschedule the meeting for 3rd July.
6 Jonathan suggested that we postpone the meeting for a week. I think postponing the meeting for a week would be a good idea.
3 删掉不必要的单词和表达，简化这封邮件
The interview’s taking place in two months' time-on 21st September, actually. Anyway, I’m not worrying about it, not at this moment in time at least. They said it’ll be in Coventry at a hotel called the Leofric Hotel. It’s in the city centre, by the way. |
连接词
4 用47页练习8a和c中的连接词完成下列句子。
1 Only half the staff turned up at the meeting, _________ receiving a reminder the day before.
2 Can you take the minutes for us today,June? Could you _________type them up after the meeting?
3 I’d like to hold the interviews next week._________ ,we need to give candidates more notice, really.
4 I’ll send out details of the interviews to the applicants today.________, I’ll book rooms for the
interviews.
5____________I’d given participants copies of the agenda before the meeting, no one remembered to bring them.
5 重写第43页的邮件A，使之更简洁明了。
6 根据以下邮件以及你手写的笔记，给你的团队成员写一封简洁明了的邮件。
| 小贴士 邮件篇幅不要太长，免得看邮件的人还要不断向下滚动页面，而这样很容易会遗漏要点 |
7 你已经和经理约好要见面讨负责的项目的进度。不巧的是，你有事不能赴约。给经理写封邮件解释一下情况，并另外建议一个见面时间。根据第105页学习材料部分的表格检查你的邮件。
| Checklist | Yes/no | Notes |
| Do the main points stand out (e.g. use of bullets)? | ||
| Is the e-mail written simply and clearly? | ||
| Is the e-mail of a suitable length (i.e. mot too long)? | ||
| Are only essential information and words / phrases included (e.g. avoiding phrases like at this point in time)? | ||
| Are the sentences of an appropriate length (maximum 20-25 word) and not too full of ideas? | ||
| Have jargon / abbreviations that the reader may not know been explained? | ||
| Are point illustrated / explained clearly, where appropriate (e.g. such as, that is to say)? | ||
| Are ideas clearly linked (e.g. however, and)? | ||
| Does the subject line clearly show what the e-mail is about? |
8 a 读下面的材料，你认为下列缩写分别代表什么？
1 CV 2 wpm 3 K 4 p.a.
To:all-staff@hv.co.uk From:p-green@hv.co.uk Subject:Internal vacancy ----------------------------------------------------------------------------------------------------------- From September 7th there will be a vacancy at the Birmingham office for a marketing assistant. The successful applicant will have good communication and secretarial skills (60wpm). The starting salary for the post will be £15 K p.a. Interested members of staff should e-mail their CV to Steve Higgins at Best regards Peter green |
b 给Perter Green 写一封邮件，说明你对空缺职位感兴趣。解释你为什么申请该职位，并举例说明你之前的相关经验。
Consolidation 巩固练习
1 想一想你经常需要用英文写的工作邮件（如：预定会议室）。
2 写出一封邮件。
3 在发送之前，根据第105页学习资料部分的表格仔细检查邮件。
| Checklist | Yes/no | Notes |
| Do the main points stand out (e.g. use of bullets)? | ||
| Is the e-mail written simply and clearly? | ||
| Is the e-mail of a suitable length (i.e. mot too long)? | ||
| Are only essential information and words / phrases included (e.g. avoiding phrases like at this point in time)? | ||
| Are the sentences of an appropriate length (maximum 20-25 word) and not too full of ideas? | ||
| Have jargon / abbreviations that the reader may not know been explained? | ||
| Are point illustrated / explained clearly, where appropriate (e.g. such as, that is to say)? | ||
| Are ideas clearly linked (e.g. however, and)? | ||
| Does the subject line clearly show what the e-mail is about? |
4 保存邮件的为文本（如：保存为World 文档）
5 下次你需要写同一类型的邮件时，可将该内容复制，粘贴到你的邮件里。
Reference 重要词汇和表达
Useful phrases 实用表达
Contrasting ideas 转折对比
We are all busy,but the meeting willstill go ahead. | 我们都很忙，但是会议仍会举行。 |
We are all busy.Nevertheless,themeeting will still go ahead. | 我们都很忙，不过会议还是会进行。 |
I applied for a job at RPT Internation,althoughthey probably won’t take me on. | 尽管他们可能不会聘用我，我还是申请了RPT国际公司的工作。 |
I applied for a jobat RPT International.They probably won’t take me on ,though. | 我申请了RPT国际公司的工作，不过他们可能不会聘用我。 |
I’m going to take the job at Miltonsdespite/in spite of the poor pay.
| 我打算接受Miltons公司的这份工作，尽管工资很低。 |
| I nearly applied for the sales vacancy.However,mycolleague advised me not to. | 我差点儿就要申请这个空缺的销售职位了，但是，我的同事建议我不要申请。 |
Adding ideas 补充信息
I will put the ad in the local paper.Inaddition,/Furthermore,I will put it in the national press. | 我将在当地报纸上刊登广告，此外，我还会在全国性报纸上刊登。 |
You’ll need to complete an application form andsend us your CV. | 你需要填写一份申请表并把你的简历发给我们。 |
You’ll need to complete an application form.You’ll also need to send us your CV. | 你需要填写一份申请表，还需要把你的简历发给我们。 |
Giving examples举例
Very few candidates filled in the applicationcorrectly.For example,/For instance,/To give an example,several forgotto sign the last page! | 很少有申请者能正确填写申请表。例如：有些申请者竟忘记在最后一页签名了！ |
We need to discuss a number of issues duringthe sales meeting,such as the new sales targets and recruiting newstaff. | 在销售会议上我们需要讨论很多议题，例如：新的销售目标和招募新员工。 |
Explaining解释说明
Unfortunately,the conference room is bookedall day Thurday,This means that we’ll have to use the boardroom. | 很不巧，星期四一整天会议室都被预定了，这意味着我们只能使用董事会会议室了。 |
The applicants for the vacancy all havedegrees.To put it another way,/I That is,/That is to say,/in other words,they’reall overqualified. | 该空缺职位的所有申请者都有学历，换句话说，他们都资历过高。 |
The meeting’s in OB9.This stands for OfficeBlock 9,by the way. | 会议在OB9举行，顺便说一下，OB9指的是第九办公大楼。 |
Vocabulary词汇
Meetings and interviews 会议与面试
attend/cancel (a meeting) 出席、取消（会议） | be shortlisted (for an interview)被列入（面试的）决选名单 |
candidate 申请者；候选人 | fillin/complete(an application form) 填写申请表） |
Human Resources 人力资源部 | hold/postpone(interviews/meetings) 进行、推迟（面试、会议） |
interview(a candidate) 对（候选人）进行测试 | items(for discussion) （待讨论）事项 |
make(an appointment) 进行（预约） | participant 与会者 |
process(applications) 处理，筛选（申请） | put(an advert in the paper) （在报纸上）刊登（广告） |
| recruit 招聘 | rercruitment 招聘 |
(type up/take) the minutes （在电脑上打出、做）会议记录 | take place 发生 |
| vacancy （职位）空缺 | well-qualified 高素质的；完全能胜任的 |
Abbreviations and acronyms 缩写与首字母缩略词
AOB(any other business) 其他事项 | ASAP(as soon as possible) 尽快 |
CV(courriculmmvitae) 简历 | e.g.(for example) 例如 |
etc.(andso on) 等等 | i.e.(that is) 即；也就是 |
K(kilo=one thousand) 一千 | Ltd(limited) 有限的 |
PLC(publiclimited company) 公共有限公司 | Re(with reference to) 关于 |
VAT(valueadded tax) 增值税 | p.a.(perannum) 每年 |
pp(perperson/peges) 每人、页 | wpm(wordsper minute) 每分钟字数 |
学习建议 通过将同义词列在一起学习，可以有效的扩充你的词汇。例如： to take on=to recruit;plant=factory. |
Review 复习
1 用框中单词补全下面的指导规则，它们有助于你写出简洁明了的邮件。
avoid give use make keep |
1______you sentences short(15-20 words)
2______sure your main points stand out.
3______jargon/abbreviations.
4______examples.
5______linking words.
2 用一个单词代替各句中的斜体部分。
1. The new staff have been at the company for two weeks. The new staff seem to have settled in well.
2. We’re going to hold the meeting on 23rd November-the reason is because everyone is available then.
3. The meeting will take place on 13th February. The meeting will probably last just under an hour.
4. I look forward to meeting up with you on Friday.
5. We’ve been having problems finding well-qualified staff. These kinds of problems will hopefully be addressed in next month’s meeting.
6. We will make a decision about the candidates by 10th February.
3 修改下面这封邮件，使其更简洁明了
Before you can choose the online course you want to sign up for, you need to register with LearnBusiness.net. If you want register and you haven’t done so already,these are the instructions you need to follow.You can register with LearnBusiness.net in a number of different ways.You will receive a registration card two to three days after you register.Forms are available from our website at http://www.lb.net.You can collect a registration form from your local business forum.Fill in the form in black ink.Once you have done this, sign the registration form and then you can return the form to LearnBussiness.net, 36 Primrose Drive, Masdeb MT12 9YR.Make sure that you complete a separate couse registration form for each of the courses you are applying for. If you would like a full list of business forums,this is available by telephoning the LearnBussiness.net hotline on 0194 3845930.The telephone line is open 9-5.30,seven days a week, Monday to Sunday. |
4 最近在全国性报纸上看到了一则招聘广告，写邮件索要该职位的申请资料。
5 a 看新员工PierreJardin收到的这封邮件。你认为AM,F102和A BLOCK 分别代表什么意思？听Pierre和同事的对话，核对答案。
You have been invited to meet the AM tomorrow afternoon.The meeting will take place at two o’clock in F102 in A Block. |
b 根据第114页的录音文本，改写Pierre收到的这封邮件，使之表达的意思更清楚。
