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1 Focus on&nbs...
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2 文本与参考答案
Focus on Listening 加强听力
| 学习内容提要： Raise your awareness about listening skills on the telephone 提高对电话沟通中听力技巧的意识Listening to the way sounds can change in speech 注意听说话时声音的变化 Think about 'listening between the lines‘ 思考如何“听弦外之音” Learn useful phrases for giving a running commentary 学习关于连续“现场解说”的有用表达 |
Context情景
1 绘制一个条形图，列出你在何种场景下听英语感到吃力。可以参照以下示例。
| on the telephone in meetings at business dinne in presentation |
never sometime often all the time
2 商务电话沟通中的听力与商务会议和商务宴请等场景中的听力有什么不同？列出这些不同点
3 你在用英语进行商务电话沟通时遇到了哪些听力困难？勾选下列选项。
| Native speakers talk too quickly. |  | |
I don't understand every word. | ||
I don't know what to do when there's a silence. | ||
I don't know if what the speaker says is what he / she really means. | ||
| Other (please specify) _________________ |
Presentation 语言呈现
1 Teletrain 是一家为众多公司提供企业训练的公司。PeterKing 是课程协调员，他正在与Safelnsure 的人事主管 Helen Sykes 通电话，讨论下一堂训练课程。请听 Peter 和Helen 的部分对话，判断说法是否正确。
1 Peter wants to change the course programme. [True] [False]
2 The course is for sales people at Safelnsure. [True] [False]
3 Peter has the authority to make the changes. [True] [False]
语音变化
2 再听一遍Peter和Helen电话沟通的几个句子，记下每个句子中的单词数。缩写形式（如doesn’t）算作两个单词（does not）。
1______________________________________
2____________________________________
3_____________________________________
4__________________________________
5__________________________________
小贴士 由于以英语为母语的人通常把有些音或单词连起来读，或者直接略过，因此很难将每个音或单词都听清。所以人们会觉得以英语为母语的人所英语很“快”。
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听取“弦外之音”
3 再听一遍Peter和Helen的电话对话，回答下列问题。
1 What does Helen want to do？
2 Does Peter agree？
3 Is Peter happy about it？
| 小贴士 尝试判断言外之意：在听他们的对话时，也要判断他们的弦外之音，同时注意他们的表达方式。 |
连续报道
4 Peter知道Helen无法在他们通话时看到他，但他想要确认与Brady太太商谈时所做的笔记。为了让Helen了解这些，他该说什么？
| 小贴士 为避免通话中的沉默，你应该告知通话对象你在干什么。 |
Practice演练
1 查看卡片，将卡片上的表达与英文母语者的发音对应起来。通常不止一种组合。
示例
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ten minutes | a large number of clients |
hear |
hear |
| He is so impatient. | She is going to be in a meeting all day. |
drop |
hear |
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a good buy |
We have to go. |
add |
add |
| They will let you know. |
contracted form |
becomes |
becomes |
2 听英语广播节目，如新闻。注意哪些单词或发音连续，或听起来视乎消失了。在下框中写出一些例子。
| What I hear | What is really said |
3 听以下三人的对话，尝试描绘出每个说话者形象。你能听懂“弦外之音”吗？用表格里的单词和表达补全下列图表。
| Speaker’s body language | Speaker’s feelings | What the speaker doesn’t say |
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4.你在电话里跟别人说话时，该说什么让对方明白你这边现在所发生的事？将左边的场景和右边的句子对应起来。
Situation 1. you need to check the dates 2. you want to be sure of what you say 3. you computer is being slow 4. you are waiting for your colleague 5. you want something to make notes 6. you are listening | a The file’s just opening now b She’s just coming now c I’m just thinking that through e Aha… I see… yes… f I’m just looking for a pen |
5.用just来写句子，已告知电话另一头的人你这边正在发生的事情。
1.You want to check some details which you have in an e-mail.
2.You need to write down what the person is telling you so that you can remember for future reference.
3.You can’t remember your colleague’s phone number, but you have it on a database.
4.You want to send an e-mail to the person you’re speaking to so they can refer to it as you’re speaking.
5.You’ve asked your secretaryto find a letter your sent.
6.You can’t open the attachment because your antivirus software is scanning it.
Consolidation 巩固练习
1.当你在电话沟通中说英语和听英语时，注意语音变化或连续给理解造成困难的词汇。使者记住这些困难点，以便下次能轻易地说出来或听出来。你可以将之记录在76页的框架里。
2.在接下来的一些电话沟通中，想象对方与你通话时的情况。你能描绘出他们与你对话时在做什么吗？他们没有直说的真正意图是什么？你可以将之记录在76页的框架里。
3.a 在接下来的电话沟通中，注意自己在说话的同时在做什么，如；寻找笔或打开电子邮件。利用第76页的框架，记录一些有用的表达，可以用这些表达来向与你通话的人结识你正在做什么。
b 多练习说那些你所记录下的表述，这样听起来才会自然流畅。思考任何可能变音或连读的读音。你可以将其记录下来。
Reference 重要词汇和表达
Useful phrases 实用表达
Giving a running commentary 给出连续的“现场解说
The file’s just opening now. | 我正在打开文件。 |
| She’s just coming. | 她马上就来 |
I’m just thinking that through. | 我正在考虑那件事。 |
I’m just getting my diary. | 我正在那我的日程本。 |
I’m just looking for a pen. | 我正在找笔。 |
| I’m just looking for my notes to check. | 我正在找我的笔记核对一下。 |
Showing that you are listening 表明你正在听对方说话
Aha…I see…yes… | 啊哈…我知道了…是的… |
Right… | 是的… |
OK… | 好的… |
| Hm…. | 嗯… |
Filling silences 填补空白
Just a minute. | 稍等一下 |
| Hold on… | 别挂断电话… |
| One moment,please. | 请稍等一下 |
| I’ll be with you in a second. | 我一会儿就回来 |
| Could you just give me a moment? | 您能等我一会儿吗？ |
Let me see… | 让我想想… |
Vocabulary 词汇
Training 培训
corporate training course企业培训课程 | course coordinator 课程协调员 |
liaise(with someone)和某人联络 | participant 参与者 |
| presentation skills 演讲技巧；报告技巧 | programme 计划 |
range 一系列 | session（尤指一批人参加某项活动的时候）一段时候 |
skill 技巧 | speak publicly 公共演讲 |
| team-building 团队建设 |
Focus on listening 加强听力
body language 身体语言 | contracted form 缩写形式 |
feeling 感觉 | native speaker 以某种语言为母语的人 |
be puzzled 感到困惑 | read between the lines 读取言外之意 |
run (sounds)together 连续 | visual clue 视觉提示；视觉线索 |
| weak form 弱读形式 |
Review 复习
Skills 技巧
思考一下问题：
1.In what ways is listening on the telephon different to listening in face-to-face meetings?
2.Why do native spearker often sound as though they speak quickly?
3.What was meant by listening between the lines?
4.How can giving a running commentary help telephone communication?
Useful phrases 实用表达
用框中的动词适当形式补全句子，这些句子可以用来进行连续的现场解说。
think wait come check look |
1.I____for a pen so I can write down your mobile number.
2.I____that through – it’s a good question.
3.Hilde____now. She’ll be able to answer your question.
4.I___ _for the file on my computer to open-just a moment.
5.Juan____our website and then I can give you the URL.
Vocabulary 词汇
将下列释义与词汇对应起来
1 corporate training courses 2 participants 3 course coordinator 4 Programme 5 session | a person who organizes training course b arange of sessions/ the course content c people who take part in a course d part of a course e courses to develop the skills of business people |
Pronunciation 发音练习
再听一遍音频1.2，由于之前已经注意过连续的音或单词，因此无需担心没听到个别读音或单词。将关键信息记录下来。
1.____________________________________________________
2.__________________________________________________
3._________________________________________________
学习建议 记录你经常使用或听到的语音会发生变化的单词和表达，请你的老师将其录下来，在每个单词表达后留出停顿，一边你听录音时可以跟读。 |
