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1 Communication and Intercultural Communication
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1.1 Definitions and Components of Communication
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1.2 Characteristics of Communication
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1.3 Intercultural Communication
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2 Culture and Communication
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3 Language and Culture
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3.1 Definitions and Functions of language
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3.2 Characteristics of Language
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3.3 Relationship between Language and Culture
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4 Verbal Communication
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5 Nonverbal Communication
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5.1 Overview of Nonverbal Communication
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5.2 Categories of Nonverbal Communication
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5.3 Functions of Nonverbal Communication and Tips for improving Nonverbal Communication Skills
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6 Time and Communication
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7 Space and Communication
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8 Communication Styles
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8.1 Communication Effectiveness
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8.2 High Context vs. Low Context Communication
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8.3 Communicating Styles of Different Countries
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9 Values and Communication
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9.1 Cultural Difference through the Framework of Four Cultural Dimensions
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9.2 The Four-Dimension Model and Values Behind Business People
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9.3 An International Perspective on Cultural Differences
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10 Managing Intercultural Conflicts
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11 Intercultural Negotiation
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11.1 Definitions and the Procedures of Intercultural Negotiation
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11.2 The influence of Cultural Differences on Negotiation
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11.3 Intercultural Business Negotiation Strategies
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12 Intercultural Business Etiquette