跨文化交际导论
赵芳
目录
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1 Communication and Intercultural Communication
1.1 Definitions and Components of Communication
1.2 Characteristics of Communication
1.3 Intercultural Communication
2 Culture and Communication
2.1 Culture
2.2 The Link Between Culture and Communication
2.3 Culture Shock and Intercultural Adaptation
3 Language and Culture
3.1 Definitions and Functions of language
3.2 Characteristics of Language
3.3 Relationship between Language and Culture
4 Verbal Communication
4.1 Overview of Verbal Communication
4.2 Oral Communication
4.3 Written Communication
5 Nonverbal Communication
5.1 Overview of Nonverbal Communication
5.2 Categories of Nonverbal Communication
5.3 Functions of Nonverbal Communication and Tips for improving Nonverbal Communication Skills
6 Time and Communication
6.1 Time Systems
6.2 Monochronic Time and Polychronic Time
6.3 Time Orientation
7 Space and Communication
7.1 Proxemics- The Use of Space
7.2 Improve Communication by Respecting Personal Zones
7.3 Space and Culture
8 Communication Styles
8.1 Communication Effectiveness
8.2 High Context vs. Low Context Communication
8.3 Communicating Styles of Different Countries
9 Values and Communication
9.1 Cultural Difference through the Framework of Four Cultural Dimensions
9.2 The Four-Dimension Model and Values Behind Business People
9.3 An International Perspective on Cultural Differences
10 Managing Intercultural Conflicts
10.1 Understanding the Intercultural Conflicts
10.2 Effective Management of Intercultural Conflicts
10.3 Case Analysis
11 Intercultural Negotiation
11.1 Definitions and the Procedures of Intercultural Negotiation
11.2 The influence of Cultural Differences on Negotiation
11.3 Intercultural Business Negotiation Strategies
12 Intercultural Business Etiquette
12.1 Introductions and Greetings
12.2 Dining Etiquette
12.3 Social customs
Characteristics of Communication
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