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1 对话
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2 参考视频
【Introduction】
No matter whether the guests make a room reservation or not, they will finally come to our hotel to consume.And when they come to our hotel we need to receive them and help them to check them in.
【New Lesson】
3-1 Registration 登记入住
Scene: A car pulls up in front of HuatianHotel and a bellman (M)goes forward to meet the guests, opening the door of thecar for them.
M:Good evening, sir and madam. Welcome to our hotel.
Mr.Bellow(B): Thanks. Good evening.
M: (Opening the truck, taking out the baggage and looking at The name on the baggage tag.) I′m the bellman, Mr. Bellow. So you have got altogether four pieces of baggage?
B:Yes.
(The doorman opens the gate.)
M:The Reception Desk is straight ahead. After you, please.
Receptionist(R):(At the Reception Desk) Good evening. What can I do for you, sir?
B:I reserved a British suite three weeks ago. I’m Henry Bellow.
R:Just a moment, please. Mr. Bellow. I’ll check the arrival list.
(The Receptionist checks the list.)
Could I see your passport, please?
(Checking the passport and giving them back.)
Thank you, sir. And would you mind filling in the registration form?
B:I’ll take care of it.
(Filling out the form.)
Here you are. Is it all right?
R:Yes, thanks. How are you going to pay, in cash or by credit card?
B:Could I pay with traveler’s checks?
R:Certainly. Here is the key to Room 908 and your room cards. Please keep them.
And the bellman will show you up.
Have a nice evening, sir. And enjoy your stay.
B:Thank you.

