目录

  • 1 第一单元 Introduction to the Course
    • 1.1 Introduction to the Course
    • 1.2 English Business Letters
  • 2 第二单元Presentation of Letters,   Faxes, Emails
    • 2.1 Presentation of Letters  Faxes, Emails
    • 2.2 Guide to Writing about presentation of Letters, Faxes, Emails
  • 3 第三单元 Making (Business) Contact
    • 3.1 Making (Business) Contact
    • 3.2 Useful Expressions
  • 4 第四单元Enquiries and Replies
    • 4.1 Enquiries and Replies
    • 4.2 Useful Expressions
  • 5 第五单元 Quotations, Offers and Counter-Offers
    • 5.1 Quotations, Offers and Counter-Offers
    • 5.2 Guide to Writing
  • 6 第六单元 Placing orders, Acknowledging/Accepting,
    • 6.1 Placing orders, Acknowledging/Accepting,
    • 6.2 Exercises
  • 7 第七单元  Payment
    • 7.1 Payment
    • 7.2 Useful Expressions
  • 8 第八单元Packing
    • 8.1 Packing
    • 8.2 Useful Expressions
  • 9 Chapter 9   Insurance:
    • 9.1 Insurance
    • 9.2 Useful Expressions
  • 10 Chapter 10   Transport
    • 10.1 Transport
    • 10.2 Shipping agent’s enquiry for multimodal transport
  • 11 Chapter 11 Complaints and Adjustments
    • 11.1 Complaints and Adjustments
    • 11.2 Specimen 5-10
  • 12 Chapter 12 Agency Agreements:Proposal, Negotiation and Closure
    • 12.1 Agency Agreements:Proposal, Negotiation and Closure
    • 12.2 Useful Expressions
  • 13 Chapter 13 Other Modes of Trade
    • 13.1 ​Other Modes of Trade
    • 13.2 Specimen6-10
  • 14 Chapter 14 Goodwill Messages
    • 14.1 Goodwill Messages
    • 14.2 Specimen9-13
  • 15 Chapter 16 Business Reports
    • 15.1 Business Reports
    • 15.2 Specimen 3-6
  • 16 专题1
    • 16.1 Enquiries,Offer,Counter offer,Reaction to counter offer
  • 17 专题2
    • 17.1 2.Offer
  • 18 专题3
    • 18.1 Counter offer
  • 19 专题4
    • 19.1 Reaction to counter offer
  • 20 专题5
    • 20.1 ​Payment
  • 21 专题6
    • 21.1 ​package
  • 22 专题7
    • 22.1 The packing must be in line with local market preference.
  • 23 专题8
    • 23.1 Model Essay
  • 24 专题9
    • 24.1 ​Letter of credit
  • 25 专题10
    • 25.1 Insurance
  • 26 专题11
    • 26.1 Common expressions of international business correspondence
  • 27 专题12
    • 27.1 Amendment to L/C
  • 28 专题13
    • 28.1 ​Excercises
  • 29 专题14
    • 29.1 Establish Business Relations
  • 30 专题15
    • 30.1 Establish business relationship
  • 31 专题16
    • 31.1 Usefull expressions Asking for a discount
  • 32 专题17
    • 32.1 Usefull expressions: Order and confirmation
  • 33 专题18
    • 33.1 Usefull expressions: Response to agent request
Amendment to L/C


Amendment to L/C
  Dear Sir or Madam,

    Your letter of credit No.8844 issued by the Royal Bank of Canada has arrived.
    Upon further examination, we have found that transshipment and partial shipment are not allowed.
    As direct sailings to Portugal are infrequent, we have to transshipment may be necessary. With regard to partial shipment, it would speed matters up if we have in stock instead of waiting for the whole shipment to be completed.
    With this in mind, I send you a letter today asking for the letter of credit to be amended to read “part shipment and transshipment allowed”.
    I trust this amendment will meet your approval and you will send e-mail to us that effect without delay.
    Yours sincerely,
    Hillary
   Extend the term of L / C
 Dear Sir or Madam,
    Thank you for your letter of credit covering your order for 10,000 widgets.
We regret to say that, owing to a delay on the part of our suppliers, we will not be able to get the shipment ready before the end of this month. We faxed you earlier today to that effect.
    We expect that the consignment will be ready for shipment in the early part of August. We are arranging to ship it on the Great Wall-sailing from Shanghai on 7 August.
    We are looking forward to receiving your faxed extension to the letter of credit so that we can effect shipment of the goods.
    We send our sincere apologies for the delay and trust that it will not inconvenience you.
    Yours sincerely,
    Hillary
Ask for instructions to provide credit information
    Dear Sir or Madam:
    Thank you for your interest in our products. We hope the samples we sent you on 5 February were up to your expectations.
    We would like to sort out the credit formalities as soon as possible so that we can begin trading. Could you provide us that we can begin trading. Could you provide us with the requisite financial information so that we can open your new account immediately?
    Please include a recent financial statement, the name of your bank and references,together with any other relevant credit details. The information you provide will, of course, be held in the strictest confidence.
    We look forward to a long and prosperous relationship with your company.
    Yours sincerely,
    Hillary
     Refuse to sell on credit
   Dear Sir or Madam,
    Thank you for your order No. 6565 dated 1 July for 100widgets.
    I regret to say that our records show that we do not have sufficient letter of credit. We can fulfill your order only upon the receipt of a confirmed, irrevocable letter of credit.
    We are sorry for the delay and await your instructions.
    Yours sincerely,
    Hillary
 Require shipment and order in cash
Dear Sir or Madam:
    Thank you for your order No.6464 dated 28 April for 40 widgets. We would like to arrange for immediate shipment. Unfortunately, we do not have sufficient credit information to offer you open account terms at this time. Would it be acceptable to ship this order cash on delivery?
    If you wish to receive open account terms for your next order, please provide us with the standard financial statement and bank reference. This information will be held in the strictest confidence.
    We look forward to hearing from you.
    Yours sincerely,
    Hillary
   Delay payment
 Dear Sir or Madam:
    Thank you for your letter dated 24 March. We are very sorry to hear about your company’s current financial problems.
    We have considered your request to delay payment of your outstanding balance of US$11.426 until 1 May of this year. We are happy to tell you that we can agree to your proposal.
    We must add, however, that this preferential treatment is being given only because of your current circumstances. It cannot be taken as a precedent for our future commercial relationship.
    We wish you better times ahead.
    Yours sincerely,
    Hillary
Supply of Material
    Dear Sir or Madam,
    As a result of our recent exchange of information, we have a strong interest to work with your proposal.
    Please see the following terms and conditions as a confirmation of the start of our business relationship.
    Product Name:
    Spec. Number:
    Quantity:
    Price:
    Packing:
    Payment:
    We hope that this first transaction will come to a successful conclusion for both of us. We look forward to continuing a mutually beneficial trade between our companies.
    Yours faithfully,
    Hillary