目录

  • 1 第一单元 Introduction to the Course
    • 1.1 Introduction to the Course
    • 1.2 English Business Letters
  • 2 第二单元Presentation of Letters,   Faxes, Emails
    • 2.1 Presentation of Letters  Faxes, Emails
    • 2.2 Guide to Writing about presentation of Letters, Faxes, Emails
  • 3 第三单元 Making (Business) Contact
    • 3.1 Making (Business) Contact
    • 3.2 Useful Expressions
  • 4 第四单元Enquiries and Replies
    • 4.1 Enquiries and Replies
    • 4.2 Useful Expressions
  • 5 第五单元 Quotations, Offers and Counter-Offers
    • 5.1 Quotations, Offers and Counter-Offers
    • 5.2 Guide to Writing
  • 6 第六单元 Placing orders, Acknowledging/Accepting,
    • 6.1 Placing orders, Acknowledging/Accepting,
    • 6.2 Exercises
  • 7 第七单元  Payment
    • 7.1 Payment
    • 7.2 Useful Expressions
  • 8 第八单元Packing
    • 8.1 Packing
    • 8.2 Useful Expressions
  • 9 Chapter 9   Insurance:
    • 9.1 Insurance
    • 9.2 Useful Expressions
  • 10 Chapter 10   Transport
    • 10.1 Transport
    • 10.2 Shipping agent’s enquiry for multimodal transport
  • 11 Chapter 11 Complaints and Adjustments
    • 11.1 Complaints and Adjustments
    • 11.2 Specimen 5-10
  • 12 Chapter 12 Agency Agreements:Proposal, Negotiation and Closure
    • 12.1 Agency Agreements:Proposal, Negotiation and Closure
    • 12.2 Useful Expressions
  • 13 Chapter 13 Other Modes of Trade
    • 13.1 ​Other Modes of Trade
    • 13.2 Specimen6-10
  • 14 Chapter 14 Goodwill Messages
    • 14.1 Goodwill Messages
    • 14.2 Specimen9-13
  • 15 Chapter 16 Business Reports
    • 15.1 Business Reports
    • 15.2 Specimen 3-6
  • 16 专题1
    • 16.1 Enquiries,Offer,Counter offer,Reaction to counter offer
  • 17 专题2
    • 17.1 2.Offer
  • 18 专题3
    • 18.1 Counter offer
  • 19 专题4
    • 19.1 Reaction to counter offer
  • 20 专题5
    • 20.1 ​Payment
  • 21 专题6
    • 21.1 ​package
  • 22 专题7
    • 22.1 The packing must be in line with local market preference.
  • 23 专题8
    • 23.1 Model Essay
  • 24 专题9
    • 24.1 ​Letter of credit
  • 25 专题10
    • 25.1 Insurance
  • 26 专题11
    • 26.1 Common expressions of international business correspondence
  • 27 专题12
    • 27.1 Amendment to L/C
  • 28 专题13
    • 28.1 ​Excercises
  • 29 专题14
    • 29.1 Establish Business Relations
  • 30 专题15
    • 30.1 Establish business relationship
  • 31 专题16
    • 31.1 Usefull expressions Asking for a discount
  • 32 专题17
    • 32.1 Usefull expressions: Order and confirmation
  • 33 专题18
    • 33.1 Usefull expressions: Response to agent request
Model Essay


Model Essay
Set new business relationship

7 September 2015
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99
Dear Miss Liu xi,
I am a Qianlong International Co., Ltd., general manager of Chian lung Wang, you can call me Jack, I am to see you publish information on the layout of the advertising company. I understand that you need to export a number of high-quality wood.
We just need to import a batch of wood, do not know whether we can establish a partnership.
Our company is a foreign trade company America, specializing in the import and export trade.
Our Corporation address is USA New York Wall Street commercial building, No. 109,


Fax: 88886666
Phone 15273295923
E-mail: 15273295923@163.com
We look forward to receiving your enquires soon.

Yours faithfully
Jack
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.

Inquiry
8 September 2015
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.
Dear Jack,
Very high heart received your letter, we have learned through the network of your company, we are very happy to cooperate with you.
We are ready to have three kinds of high quality wood, poplar, oak wood and Matsuki Ki, do not know you need that kind of.
We look forward to receiving your enquires soon.
Yours faithfully
Liu Xi
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99


10 September 2015
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99
Dear Miss Liu xi,
After our investigation, we decided to import oak. We hope that you will be able to detail the specific details of the oak and the specific details of the transaction and ask us, we will make the purchase plan, we will purchase 10000 tons.
We look forward to receiving your enquires soon.
Yours faithfully
Jack
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.

Offer
12 September 2015
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.
Dear Jack,
Glad to be your inquiry, our high quality oak reputation overseas, excellent workmanship, price concessions, absolutely let you satisfied, in the past year, we have exported to fourteen countries, have been very high evaluation.


For the quantities you mention we are pleased to quote as follows:
Product No: 01005
Product:CANNED SWEET CORN
Description: 1 TONS /CARTON
Unit Price :USD 110 PER CARTON CIF NEWYORK
QUANTITY:10000 CARTON S


AMOUNT:USD1100000
Quality: As per samples No.MBS/006 and CBS/002 submitted by seller on September 12, 2015.
Payment: By 30 days' L/C
Packing: 1 CARTON/ CARTON
Means of transport: BY SEA
SHIPPING MARK:


High quality wood
U.S.A
C/NO. 1-10000
MADE IN CHINA
Shipment: Within 1 weeks of receiving L/C
Port of Shipment:SHANGHAI
Port of Destination:NEWYORK
Insurance: To be effected by the seller for 110% invoice value against Marine all risks
. & War Risk.


Documents Required:Certificate of Quality,Certificate of Quantity/Weight,Health Certificate and Certificate of phytosanitary all in 3 originals and 3 copies
This quotation is valid for 3 days.
We feel you may be interested in some of our other products and enclose descriptive booklets for use with your customer.
We look forward to receiving your enquires soon.
Yours faithfully
Liu Xi
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99



14 September 2015
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99
Dear Miss Liu xi,
We have received your sample of quality wood, thank you very much, we are very satisfied with the sample, but your price is too high, we can not accept, through the market survey we find that the price can also be reduced by 10%-15%. Therefore, we put forward the price is $90 / carton, the other conditions we have no meaning, we hope you can take our price.
We look forward to receiving your enquires soon.
Yours faithfully
Jack
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.

15 September 2015
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.

Dear Jack,
We have received your letter, for your suggestion, we have seriously considered, although we acknowledge that the price can be reduced, but the price is too low, it is too low, we can not accept this, we are ready to compromise, our new offer is $100 / carton, this is our bottom line, I hope you can consider accepting.
We look forward to receiving your enquires soon.
Yours faithfully
Liu Xi
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99
Acceptance
16 September 2015
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99
Dear Miss Liu xi,
Thank you 15 letter, for your proposal, after discussion, we agree to traded at $100 /carton CIF NewYork. Other matters in accordance with the previous offer to implement. Believe that this cooperation will give us a special harvest. Next, please draw the same.
We look forward to receiving your enquires soon.
Yours faithfully
Jack
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.
The signing of the contract
18 September 2015
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.
Dear Jack
I have drawn up a contract, and sent to your mailbox, please check it. Have any questions, please inform me, I will change in time.
We look forward to receiving your enquires soon.
Yours faithfully
Liu Xi
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99

19 September 2015
Jinhua Export Co., Ltd.
China Nanjing Shanghai Road 99
Dear Miss Liu xi,
I have received your contract, after careful examination and no problem, this is a satisfactory contract. I have signed and sent to your mail box. Please check.
We look forward to receiving your enquires soon.
Yours faithfully
Jack
Qianlong International Co., Ltd
USA New York Wall Street commercial building, No. 109,the USA.