I.If a guest feels not good,what will you do?

2.If you can't understand your guest,what will you do?

3.If a guest falls down,what will you do?

4.If a guest breaks a glass,what will you do?

5. How do you understand the teamwork（团队合作）?

6. If I'm a guest,and I stand in front of you,how do you welcome me?

7.If a guest says thank you to you,how do you reply?

8.If a guest likes coffee,but he thinks coffee is bad for his health,what's beverage can you recommend?

9.If a guest is sitting there and upset（坐立不安的）,what will you do?

10.If a guest asks for a cup of hot water to reconstitute her baby's milk powder（冲奶粉）,what should you do?

11,What would you do if a guest is drunk in your restaurant?

12.If your co-worker makes trouble with you when you are working,what will you do?

13. What's the best guest service?

14.If a guest walks into the restaurant,what will you say?

15.If a guest is angry with you,what will you do?

16.If I am a guest in my room,and the TV is broken,what will you do?

17.If a guest's fork and spoon falls down,what will you do?

18.If a guest asks whether you had a good sleep last night,what will you say?

19.If I am a poor guest,what will you do?

20.If a guest is unhappy,what will you do?

21,If I am a guest，and I think your service is bad,what will you do?

22. Ir I am a guest.and I'm very sad,what will you do?

23. If I'm a guest and my food is wrong,what will you do?

24,Why do you send a gift to me?

25. If I am a guest.how do you serve me: 

26. you are talking with one guest but someone calls you,what will you do?

27,If I am a guest, and I came to your restaurant,what will you do?

28. want to have table for one what will you do?

29.If the guests are not satisfied with the food that you sent,what will you do?

30. If I say thank vou to you,how to respond(回应) me?

31.If you have time to go for holiday,where do you want to go?

32.If I give you 100 Yuan,what will you do with it?

33.If I give you a higher position,what will you do?

34.If your phone is ringing during your work,what will you do?

35If a guest tells you his phone is dead,what will you do?

36.If today is my birthday,what will you do?

37.If l am a guest,and the restaurant is all full,what will you do?

38.If you want to send a gift to me,what thing can you give?

39.When did you buy it for me?

40.Why did you buy it for me?

41. When the guest leaves,what will you say to the guest?

42.When the guests say you are so beautiful,what did you say?

43.If a guest's glass is empty,what will you do?

44.If a guest feels the food is bad,what will you do?

45.If I am a guest,how can you recommend the fruit to me?

46.If you see a guest coming into the restaurant,what will you do?

47.When the restaurant is very busy and there is no menu,and the guests want to order, what will you do?

48.If a baby is crying in the ship,what will you do?

49.If I am a guest,what will you say to me when I leave your restaurant?

50.If my order is not in your menu,what will you do?

51.If I am a guest,what will you say to me when you see me in the afternoon?

52.If my phone has no electricity or power(没电),what will you do?

53.If I am a guest and I go to your restaurant,but it is full,what will you do?

54.If you are very busy and a guest is coming into the restaurant,and asks you whether you can give him some water,what will you do?

55.If a guest doesn't feel good,what will you do?

56. If I am a guest,and I am greeting to you,what will you say?

57. If I am a guest,and I am dropping the napkins on the floor,what will you do?

58.If you meet the fire on the ship,what will you do?   fire extinguisher 灭火器

59.If you see a child/kid is crying,what will you do?

60.If I am a guest and I want to have a glass of water,but you are very busy,what will you do?

61.Please tell me what the location of the TV is.

62:Now please go out and wait for a moment then come back.

63.If I am a guest,how do you serve me?

64. If your guests dislike your dish and think it is awful,what will you do?

65:Why do you give me a gift?

66.If I am your customer,and my credit card doesn't work,what will you do?

67.If your button is broken,what will you do?

68.If l am a guest and have a meal in your hotel,but there is no seat,what will you do?

69 If you are working,and someone is calling you,what will you do?

70:If you work on board for more than ten hours a day,can you accept it?

71.If you have no days off,can you accept it?

72. If you are ill on board,what will you do?

73.If I am very poor,what will you do?

74. If I do not want to work,what will you do?

75.How do you persuade me?

76.When you are serving a guest,and your telephone is ringing,what will you do?

77.If there is a kid,and he is crying,what will you do?

78,What if I don't have cash with me?

79.If I want to work in China,is it good for me?

80.If I want to live in your hotel,what will you do?

81.What will you do if your customer isn't friendly to you?

82.  Can I exchange the clothes if they are not fitting me?

83. If a guest asks you where the toilet is,but you don't know,what will you do?

84. If a guest needs some help and you don't help the guest,is it correct or wrong?

85. If you see the guest's glass is empty or there is half of water in the guest's glass,what will you do?

86.Do you think it is difficult to be a waiter?

87.What sense do you think is the most important?

88.If I am a guest and I lost my mobile phone,what will you do?

89.What is the public area?Can you give me some examples?

90.How was the feeling when you talk to the foreigners for the first time?

91.How did you talk to the foreigners?

92.How did you serve the foreigners?

93.What is the most important thing when you serve the foreigners?

94.Why do you think smile is the most important thing?

95.If I am a guest and I am feeling not good,what will you do?

96.If a guest's bottle has no water,what will you do?

97.If a guest asks you“Are you Chinese?”or"How did you do?",what will you say?

98.If a guest drops the wallet on the floor,what will you do?

99.If a guest fall down in your restaurant,what will you do?

100.If you meet a guest,what will you do?

101.If the guest can't speak English,what will you do?

102.If I give you the position assistant waiter,can you handle it?

103.If a guest says“Hello" to you,what do you do?