Praising Japanese in Public Workplaces
American: Mr. Sugimoto, I have noticed that you are doing an excellent job on the assembly line. I hope that the other workers notice how it should be done.
Japanese: (He is uneasy). Praise is not necessary. I am only doing my job. (He hopes other Japanese workers do not hear.)
American: You are the most excellent, dedicated worker we have ever had at the Jones Corporation.
Japanese: (He blushed and nods his head several times, and keeps working.)
American: Well, are you going to say “thank you,” Mr. Sugimoto, or just remain silent?
Japanese: Excuse me, Mr. Jones … May I take leave for five minutes?
American: Sure. (He is annoyed and watched Sugimoto exit). I can’t believe how rude some Japanese workers are. They seem to be disturbed by praise and don’t answer you … just silent.