-
1 Introduction
-
1.1 Course Introduction
-
1.2 Exam Introduction
-
2 Face-to-face Communication
-
2.1 Communication Skills
-
2.2 Table Manners
-
3 Memo and Email Writing
-
3.1 Memo Writing
-
3.2 Email Writing
-
4 Letter Writing(1)
-
4.1 Letter Structure
-
4.2 Abbreviation
-
5 Letter Writing(2)
-
5.1 "7C" Principle
-
5.2 Envelope Writing
-
6 On-the-phone Communication
-
6.1 Telephone Etiquette
-
6.2 Message Taking
-
7 Report Writing
-
7.1 Report Writing
-
7.2 Exercises
-
8 Working Together
-
9 International Trade(1)
-
9.1 Inquiry(询盘)
-
9.2 Offer(报盘1)
-
9.3 Homework Analysis
-
10 International Trade(2)
-
10.1 Offer (报盘2)
-
10.2 Terms of Trade
-
10.3 Homework Analysis
-
11 International Trade (3)
-
11.1 Offer (报盘3)
-
11.2 Counter-offer(还盘)
-
11.3 Homework Analysis
-
12 Money Matters (1)
-
13 Money Matters(2)
-
14 Marketing
-
15 Jobs and Careers
-
15.1 Job Interview
-
15.2 Resume
-
15.3 Homework Analysis
-
16 Revision
-
16.1 16周安排
-
16.2 Homework Analysis